Handset Offer – FREE 500mb for 1 Year
1. How can I qualify for this offer?
Buy the Christmas special of the Alcatel 1X 4G smartphone for $149 and you get 1 free sim + 500 mb free valid for 5 days.
2. How can I get free 500mb for 1 Year?
Customers need to top up accumulative amount of a minimum of $20 (accumulative) in a month to get 500mb free.
3. If I top up less than $20 accumulative in last 30days, would I receive the free 500mb?
No, to qualify for the free offer, it is mandatory to have a minimum accumulative top up of $20.
4. If I miss free offer in the last 30days and top up by $20 in the next 30days, would I receive the free 500mb?
Yes, if a customer misses free offer 1 month and tops up by $20 they will receive 500mb.
5. Can I use the 500mb for normal browsing?
Yes, 500mb can be used for anything.
6. What is the Validity of the free bundle?
Free 500mb expires in 5 Days.
7. If the existing customer purchases a Handset, can Free 500mb attached to their current Msisdns/SIM number?
Yes, the customer care will manually attach the bundle to the existing Msisdns.
Opt in & Win – Weekly cash of $2,500 or Grand prize of $20,000 cash
8. How do I go into the draw to daily, weekly and major prize?
Digicel prepaid customers need to opt in to ANY prepaid mobile plan available on *123# or MDA to enter the draw, each entry will be registered.
9. How many times can I enter the promotion
Customers can enter as many time’s during the promotional period (from 9th Nov-5th Jan 2019) to increase their chances of winning.
10. What is the last date to top up & enter the promotion?
The last day to opt-in for your entry to be valid or counted will be Sunday the 5th of January, 2019 before 12midnight.
11. How will winners be awarded?
Winners will be determined by in an electronic draw, by random selection as below:
- Random selection → wins 4G smartphone (daily)
- Random selection → wins $2500 cash (weekly)
- Random selection using system platform → wins $20,000 cash (Major prize)
12. When will winners be drawn?
Winners will be announced every week for weekly draws and major prize draw will be done on 9th January, 2019.
13. Is parental consent required?
If the winner of the registered SIM card is under the age of 18, parental consent and presence is mandatory.
14. Winners Registration?
The winner drawn has to be registered to the SIM card and the current user of the sim in order to claim their prize, if the SIM belongs to an individual however is registered under another individual, the rightful winner is the registered SIM individual.
15. Is this offer available to all price plans?
This Promotion is available to all prepaid customers only excluding the tourist SIM, MIFI/LTE and Postpaid.
16. How will winners be awarded?
Winners will be awarded via cash at Digicel Office on Fatafehi Road and not any other relative or person. Winners will be required to present their valid ID (Passport, Driver’s License or National ID)
17. How will winners be contacted?
Winners will be contacted via Phone call from Digicel’s Customer Care team.
18. Confirmation messages will be as follow:
Upon opt-in the customer will receive below successful trigger message;
"You have xxx entries to go in the draw to win $2,500 pa’anga weekly or the grand prize of $20,000 pa’anga. Promotion ends 5th Jan"
19. How will winners be selected?
All winners will be selected at random, regardless of opt-in amount/ count.
20. Expiry on purchase of opt-in plan?
Expiry on purchase of Top Up will remain as normal 90 days from recharge.