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PLAY GO–PREMIUM PLAN

PLAY GO–PREMIUM PLAN

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PLAY GO – PREMIUM PLAN

1.    What is Play Go?

Play go is an application with live channels on Digicel Play TV and is available on both Play Store & App Store.

 

2.    How can I access the Play Go App?

Play Go app can be easily downloaded from App Store & Play Store. Once the app is downloaded, they must follow the below steps:

Step 1 – Register your Play Go account

Step 2 – Customers must insert their Digicel number to receive the verification code.

Step 3 – Verify registration by using the verification code.

Step 4 – Once it’s successful – customer can access inside the Play Go app.

 

3.    What are the Play Go Plans?

There are new revamped premium plans available on the Play Go App:

Play Go Premium Plan
Bundle Name Time (Days) Data (GB) Price (VIP)
1.Play Go Premium 1 2 $5
Bundle Name
1.Play Go Premium
Time (Days)
1
Data (GB)
2
Price (VIP)
$5
2.Play Go Premium 3 6 $10
Bundle Name
2.Play Go Premium
Time (Days)
3
Data (GB)
6
Price (VIP)
$10
3.Play Go Premium 7 10 $20
Bundle Name
3.Play Go Premium
Time (Days)
7
Data (GB)
10
Price (VIP)
$20

4. What are the channels available when I subscribe to any of the PlayGo Premium Plan?

Play Go App – Channel Line Up
1. Aljazeera
Play Go App – Channel Line Up
1. Aljazeera
2. TVWAN
Play Go App – Channel Line Up
2. TVWAN
3. TVWAN Action
Play Go App – Channel Line Up
3. TVWAN Action
4. Blue Ant Extreme
Play Go App – Channel Line Up
4. Blue Ant Extreme
5. Day Star
Play Go App – Channel Line Up
5. Day Star
6. Trace Urban
Play Go App – Channel Line Up
6. Trace Urban
7. Love Nature
Play Go App – Channel Line Up
7. Love Nature
8. Nickelodeon
Play Go App – Channel Line Up
8. Nickelodeon
9. Premier League
Play Go App – Channel Line Up
9. Premier League
10. Comedy Central
Play Go App – Channel Line Up
10. Comedy Central
11. Blue Ant Entertainment
Play Go App – Channel Line Up
11. Blue Ant Entertainment
12. CCTV 2
Play Go App – Channel Line Up
12. CCTV 2
13. CCTV 4
Play Go App – Channel Line Up
13. CCTV 4
14. CCTV 11
Play Go App – Channel Line Up
14. CCTV 11
15. CCTV 15
Play Go App – Channel Line Up
15. CCTV 15

5. What are the step by step instructions to subscribing to Premium Plans?

USSD Menu

Step 1: Dial *123# SEND

Step 2: select option 1 the “Play Go Plans” on the Menu List

Step 3: customer will then select her/his PlayGo plan:

1) Premium 1 Day Pass

2) Premium 7 Day Pass

3) Premium 30 Day Pass

Step 4: Select 1 to confirm purchase

 

My Digicel App

Step 1: You must have the My Digicel App, registered and log in.

Step 2: Go to ‘Play Go Plan’

Step 3: Select your plan:

4) Premium 1 Day Plan

5) Premium 3 Days Plan

6) Premium 7 Days Plan

 

Step 4: Select ‘ACTIVATE’ to purchase the plan

6. Can postpaid customers opt-in to the Play Go Premium plan?

Yes, the Play Go premium plan is available for Post-paid customers to purchase as well.

7. Can I opt-out from my current Play Go Premium plan?

Yes,

USSD Short Code *123#

1. Step 1: Dial *123#

2. Step 2: select option 10 the ‘OPT-OUT’ option

3. Step 3: select 1 to confirm unsubscribing from the plan

Note: You will be notify via SMS once you are successfully opted out of the plan.

 

My Digicel App

1. Step 1: Go to ‘HOME’ menu

2. Step 2: identify your Play Go Plan

3. Step 3: select the ‘MANAGE’ option of the Play Go Plan you previously subscribed to

4. Step 4: select ‘OPT-OUT’.

Note: You will be notify via SMS when you are successfully opted out of the plan

 

Terms & Conditions

· The Play Go Basic & Premium Plan is available for Pre-paid and Post-paid.

· Play Go bundle is exclusive for Play Go usage only

· Play Go Premium plan will auto-renew, upon expiry on 1day, 3days & 7days.

· Multiple opt-in on plans are allowed across Play Go subscription categories

· Play Go plan is NOT applicable when roaming.

· Upon expiry of a Play Go plan, access to Play Go will end too.

· Automatic trigger messages are delivered for successful opt-in, plan auto renewal, data bundle exhaustion, insufficient funds to activate bundle and plan expiry.

8. Who do I see for more information? Please see the Marketing Team or email us on TO_Marketing@digicelgroup.com


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PLAY GO–PREMIUM PLAN