1. What is the offer?
You get a bonus 200MB data valid for 24 hours when you buy a $5 data plan on MyDigicel app.
2. How does it work?
When you opt in to the $5 data plan through MyDigicel app, you will get a 200MB bonus bundle valid for 24hrs.
3. Where can I opt in to this data plan and receive the offer?
Only on MyDigicel app.
4. Who is this offer available to?
Prepaid customers only.
5. How do I download MyDigicel app?
Visit Play Store or App Store to download the MyDigicel app. Once downloaded and installed, activate your account by registering your phone number.
Note: You can also access the MyDigicel app via link http://mydigicel.net/
6. How can I claim the bonus data?
You buy the $5 data plan and the bonus data will be automatically applied.
7. How will I know that I have successfully claimed & have received the 200MB bonus data?
After you buy the plan on MyDigicel app you will receive this trigger messages:
“Congratulations! You have now received 1.3GB + 200MB bonus data, free data bundle valid for 24hrs.”
- if you don’t’ have enough balance you will receive the following message:
“You do not have sufficient balance to buy the bundle. Please top up & visit MyDigicel app to buy plans.”
- if your bundle has expired you will receive this trigger message:
“Your bundle has expired. Please visit My Digicel app or click http://mydigicel.digicelgroup.com or dial *123# to buy amazing bundles.”
8. How long is the free voice bundle valid for?
9. Can I claim the bonus data on *123#?
No. This offer is only available from MyDigicel app
10. Is the free voice offer auto-renewed or rolled over?
No, this free data bundle can’t be auto-renewed or rolled over.
11. Who can I go to for more information?
Please see the marketing staff or email them at TO_Marketing@digicelgroup.com