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All In One

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Digicel Tonga is excited about this newly revamped All-In-One bundles customized to give our customers that spend more with us to access good value for money plans that include SMS, Voice and Data.

All-In-One Plans are available on USSD *123# or My Digicel App.

1.    How can I qualify for this offer?
You can purchase this new All-in-One bundle plan from short code *123# and My Digicel App.

2.    How can I get the new All-in-One plan?
Once customers dial either one of the short code *123# or My Digicel App they will be able to view ONLY what their mobile number is segmented to:

For example: if you are a segment A customer, you can only view the plan that is assigned to A segment, which is “All-in-One_TOP12” and “All-in-One_TOP10”

AIO Daily Bundle Price(TOP) Onnet Mins Onnet SMS MB Validity Segment
Daily AIO 12 12 1200 1200 1200 1 day A , B
AIO Daily Bundle
Daily AIO 12
Price(TOP)
12
Onnet Mins
1200
Onnet SMS
1200
MB
1200
Validity
1 day
Segment
A , B
Daily AIO 10 10 1000 1000 1000 1 day A , B, C
AIO Daily Bundle
Daily AIO 10
Price(TOP)
10
Onnet Mins
1000
Onnet SMS
1000
MB
1000
Validity
1 day
Segment
A , B, C
Daily AIO 7 7 700 700 700 1 day B, C, D
AIO Daily Bundle
Daily AIO 7
Price(TOP)
7
Onnet Mins
700
Onnet SMS
700
MB
700
Validity
1 day
Segment
B, C, D
Daily AIO 5 5 500 500 500 1 day C, D, E
AIO Daily Bundle
Daily AIO 5
Price(TOP)
5
Onnet Mins
500
Onnet SMS
500
MB
500
Validity
1 day
Segment
C, D, E
Daily AIO 4 4 400 400 400 1 day D, E , F
AIO Daily Bundle
Daily AIO 4
Price(TOP)
4
Onnet Mins
400
Onnet SMS
400
MB
400
Validity
1 day
Segment
D, E , F
Daily AIO 3 3 300 300 300 1 day E, F, G
AIO Daily Bundle
Daily AIO 3
Price(TOP)
3
Onnet Mins
300
Onnet SMS
300
MB
300
Validity
1 day
Segment
E, F, G
Daily AIO 2 2 200 200 100 1 day F, G
AIO Daily Bundle
Daily AIO 2
Price(TOP)
2
Onnet Mins
200
Onnet SMS
200
MB
100
Validity
1 day
Segment
F, G
Daily AIO 1.5 1.5 150 150 50 1 day G
AIO Daily Bundle
Daily AIO 1.5
Price(TOP)
1.5
Onnet Mins
150
Onnet SMS
150
MB
50
Validity
1 day
Segment
G

3.    How is customers selected to different segments?
Customers are selected based on their average spend per day. For example: if a customer spends $100 per day or more they will be classified as Segment A. If a customer spends $10 or less per day they will be classified as segment E, F, G. The more spending the customer will do, the higher their segment will be.

4.    How can I go step by step to purchasing this All-in-One Bundle plan?

USSD *123#

Step 1: Dial *123# SEND

Step 2: select the “All-in-One” on the Menu List

Step 3: customer will then select her/his All-in-One Bundle:

My Digicel App

  • Step 1: Log in to My Digicel App
  • Step 2: Go to ‘My Plans’
  • Step 3: Go to ‘Daily AIO’
  • Step 4: click the drop down menu for the plans
  • Step 5: Click ‘Activate’ to purchase the plan available for you.
 

5.    Can Post-paid customers can opt-in to the All-in-one bundle plan?
No, these bundles will only be available for Prepaid Customers.

6.    Who do I see for more information?
Please see the Marketing Team or email us on TO_Marketing@digicelgroup.com

Important Notes:

  • This All in one bundle will be available on short-code *123# and My Digicel App.
  • Bundle expiry is to be ALL on 24 hours validity.
  • Multiple opt-in to the same & different plan is applicable.
  • All new activation & Re-joiners will on default for segment E starting from “All in One_TOP5” , “All in One_TOP4” & “All in One_TOP3”
  • The customer will be given two option 1) Buy Only 2) Buy with Auto-renew both on shortcode *123# & *676#.
  • Bundle roll-over: Bundle will roll over if the customers purchase the same bundle plan and validity will be extended per defined time from the last plan purchased.
  • Bundle not roll-over: bundle will not roll-over if the customer will purchase a different plan from the existing bundle plan in her/his account.

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