Enjoy 1 Hour PlayGo Access on every Opt-in to a Weekly, 14 days or Monthly Data Plan or on every purchase of 4G Smartphone! PlayGo Access comes with 4 fantastic channels (TVWAN, Premier League, DayStar and TVWAN Action channel).
1. How does it work?
Purchase a weekly, 14 days or monthly data plan and get 1Hr free Play Go streaming (TVWAN, EPL, Day Star and TVWAN Action).
Free 1hr can be used from Mid-night till 6pm upon redemption.
2. After 6PM can I still stream PlayGo?
After 6pm they won’t be able to stream 1hr for free.
To redeem their 1hr, they can redeem via USSD *125# or redeem via MDA. Their 1hr begins then. After one hour trigger message will be sent to you informing them to opt into the Play Go products or purchase a data plan to get the basic Play Go plan.
3. What is the USSD structure to claim your 1hr Playgo?
4. What are the Data Plans you can purchase to get 1hr PlayGo?
Below are the data plans that you need to be opted in to use Free 1Hr streaming upon redeem.
5. What happens once I purchases any of the above Data Plan?
Once any of above data plan is purchased, trigger message below will be received -
“Congratulations, Enjoy 1Hr of Play Go streaming. Dial *125# or visit my Digicel app to redeem.”
6. What happens once I redeem their free 1hr PlayGo?
You will receive trigger below –
“Enjoy your 1Hr of Play Go streaming from 12am to 6pm”.
7. What happens when I reach my 1hr Free streaming?
You will received this expiry message
“Your 1Hr of streaming has expired. Buy a Play Go plan to continue streaming your favorite TV channels.
1. What is are the details of the 4G handset offer?
2. If I purchase our Alcatel 1X Christmas offer of $149 and get the 500mb free with the chance to win 500mb every month for the year do I also get the 1 hour of PlayGo every day for 30 days?
Yes you get the normal Christmas offer and on top of that the 1`hour free PlayGo streaming by dialing *125# to redeem it. If you upgrade your 2G and 3G handsets to a 4G handset you will also qualify for the offer.
3. If I purchase a 2G/3G phone, will I qualify for the offer?
No, the 1 free hour of PlayGo is for 4G handsets only. Offer is applicable to a new customer who is joining Digicel or an existing customer who is upgrading their handset.
4. Which channels do I get as part of the 1 hour free?
You will get 1 hour of the basic plan, which is, Premier League, TVWAN action, TVWAN and Daystar.
5. Reasons why a customer cannot claim their 1 hour free PlayGo.