Bip Mascot



These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion. You should read these FAQs and Terms carefully before participating.

 

“We” or “us” means Digicel Suriname N.V., a company registered under the laws of Suriname with registered offices at Henck Arronstraat 27-29. References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time.

 

“I” or “you” means the subscriber of the PlayGo mobile application (the “App”) participating in the Promotion (and “my” and “your” shall have the same meaning).

 

By participating in the Promotion, you agree to be bound by these Terms.

 

These Terms incorporate the PlayGo Terms of Use and Privacy Policy which you can access via the App.

 

If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should not participate in the Promotion.

 



FAQs

The Promotion involves a competition in which you will view/ watch content on the App for a chance to win a prize. The persons who watch 10 or more movies or shows will be entered to the draw during the Promotional Period (as defined in Clause 3) will stand a chance to win the prize. The more you watch the more chances you have.

There is 1 prize – 1 year fuel valued at SRD 9000 (12 X SRD 750)

The Promotion is valid from March, 8th, 2021 to April, 19th, 2021 (the “Promotional Period”).

You may participate in the Promotion if you are an active PlayGo subscriber residing in Suriname.

 

 

Exclusions

The following persons may not participate in the Promotion:

a.    Postpaid corporate & business account customers;

b.    Any person who, at any time on or after September 1st, 2020, was or is a director, officer, employee, or agent of Digicel Suriname or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel Suriname;

c.     Families of our employees;

d.    Employees and families of employees of any company associated with this Promotion;

e.    Digicel Postpaid customers with overdue amounts;

f.      Persons under the age of eighteen (18); and

g.    Any person who does not reside in one of the Participating Markets.

Follow these steps to participate in the Promotion:

Step 1: Ensure that you have the PlayGo App installed and have an active subscription. The App can be downloaded from Google Play Store on Android devices and from the App Store for Apple devices.

Step 2: Login into the app

Step 3: Watch movies and shows as much as you can. Please note that you have to watch 10 or more to be entered into the draw
Step 4: The winner will be randomly selected and announced. Watch as many times as you would like.

The person will be randomly selected at the end of the Promotional Period. The winner will be announced in the last week of April on our social media platforms. 

a.    If you win, Digicel will contact you by telephone.

b.    A maximum of three (3) attempts will be made to call you within a period of twenty-four (24) hours.

c.     Where there is no tie, if you do not answer any of our calls, the next participant will be selected as the first-place winner.

d.    During the telephone call, our Digicel representative will advise you where and how to redeem your prize.

e.    You will be required to provide government-issued identification.

f.      You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the App and other platforms that we may choose. If you refuse to do so, you acknowledge that this will result in forfeiture of your right to claim the prize.



Terms And Conditions

 

“Watch & Win with PlayGo” Promotion

Terms and Conditions

 

Start Date: March 9, 2021

End Date: April 20, 2021

 

These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion. You should read these FAQs and Terms carefully before participating.

 

“We” or “us” means Digicel Suriname N.V., a company registered under the laws of Suriname with registered offices at Henck Arronstraat 27-29. References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time.

 

“I” or “you” means the subscriber of the PlayGo mobile application (the “App”) participating in the Promotion (and “my” and “your” shall have the same meaning).

 

By participating in the Promotion, you agree to be bound by these Terms.

 

These Terms incorporate the PlayGo Terms of Use and Privacy Policy which you can access via the App.

 

If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should not participate in the Promotion.

 

1.    What is the PlayGo “Watch & Win” Promotion?

The Promotion involves a competition in which you will view/ watch content on the App for a chance to win a prize. The persons who watch 10 or more movies or shows will be entered to the draw during the Promotional Period (as defined in Clause 3) will stand a chance to win the prize. The more you watch the more chances you have.

 

2.    What kind of prizes can I win?

There is 1 prize – 1 year fuel valued at SRD 9000 (12 X SRD 750)

 

3.    When does the Promotion start and end?

The Promotion is valid from March, 9th, 2021 to April, 20th, 2021 (the “Promotional Period”).

 

4.    Who can participate in this Promotion?

You may participate in the Promotion if you are an active PlayGo subscriber residing in Suriname.

 

 

Exclusions

The following persons may not participate in the Promotion:

a.    Postpaid corporate & business account customers;

b.    Any person who, at any time on or after September 1st, 2020, was or is a director, officer, employee, or agent of Digicel Suriname or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel Suriname;

c.     Families of our employees;

d.    Employees and families of employees of any company associated with this Promotion;

e.    Digicel Postpaid customers with overdue amounts;

f.      Persons under the age of eighteen (18); and

g.    Any person who does not reside in one of the Participating Markets.

5.    How do I Participate in the Promotion?

Follow these steps to participate in the Promotion:

Step 1: Ensure that you have the PlayGo App installed and have an active subscription. The App can be downloaded from Google Play Store on Android devices and from the App Store for Apple devices.

Step 2: Login into the app

Step 3: Watch movies and shows as much as you can. Please note that you have to watch 10 or more to be entered into the draw
Step 4: The winner will be randomly selected and announced. Watch as many times as you would like.

 

6.    How and when will the winner be selected and announced?

The person will be randomly selected at the end of the Promotional Period. The winner will be announced in the last week of April on our social media platforms.

 

7.    What do I need to know if I win?

a.    If you win, Digicel will contact you by telephone.

b.    A maximum of three (3) attempts will be made to call you within a period of twenty-four (24) hours.

c.     Where there is no tie, if you do not answer any of our calls, the next participant will be selected as the first-place winner.

d.    During the telephone call, our Digicel representative will advise you where and how to redeem your prize.

e.    You will be required to provide government-issued identification.

f.      You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the App and other platforms that we may choose. If you refuse to do so, you acknowledge that this will result in forfeiture of your right to claim the prize.

 

Additional Terms and Conditions

A.    This Promotion is offered for your personal use and not for commercial use and you agree not to sell any prizes redeemed through this Promotion.

 

B.    You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 5.0 or higher) or Apple (iOS 11 or higher) smartphone.

 

C.   We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

 

D.   We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.

 

E.    You are solely responsible for all associated fees and costs incurred by you for claiming and collection of prizes and for connectivity and data usage in relation to your use of the App.

 

 

F.    Prizes are not exchangeable and are not redeemable for cash.

 

G.   We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

 

H.   Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and district and/or disclosing it to third parties on request if you are selected) and any other purposes to which you have consented. To see our Privacy Policy visit: www.digicelgroup.com.

 

I.      Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any prize.

 

J.    For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the App.