Bip Mascot

D'Music is going away on July 29th, 2022

 

We have decided to shut down D'Music app. But you'll be able to enjoy Spotify and Apple Music with your Prime Bundle.

The app will be decommissioned on July 29, 2022. Any user with an existing plan will be able to use the app until July 29, 2022. If your plan will expire after June 29, you will not be able to renew your plan, however you will access to D’Music until your plan expires.

Yes, after July 29, 2022, the app will no longer be accessible. You will receive a message when you attempt to open or use the app after this date to advise you to delete.

Once the D’Music app is decommissioned all your personal data that has been collected, stored or otherwise processed by the application will be deleted and removed from our databases. You will be unable to access or recover this data after July 29, 2022. For more information on the categories of personal data D’Music collects, please view the privacy policy.

Yes, all downloaded music will be lost as this content is stored within the D’Music app.

Yes, you can transfer your music using a music transfer tool such as Soundiiz. You will need access and an active plan in D’Music to do this, so we advise that you transfer as soon as possible before your current plan expires.

Soundiiz is a web platform that allows you to transfer your playlists between Digital Streaming Platforms such as Spotify, Apple Music and Deezer. You can access it in the D’Music app in the My Music tab or you can go the website located here

Soundiiz is very simple and easy to use. Simply follow the instructions given in these videos and you should be able to start transferring your playlists from D’Music to the new streaming app of your choice.

Yes, there are other platforms that facilitate playlist transferring such as Tidal, Tune My Music or Free Your Music. We recommend Soundiiz.

Yes, GoLoud, a radio and podcast app is still available for music listening as part of your Prime Bundle. 

Yes, data for streaming music on Spotify and Apple Music, two other digital music streaming platforms will now be added to Prime Bundles.

No, there will be one allotment of bundled data for music streaming that will cover listening using either Spotify or Apple Music or the two apps simultaneously if both are installed on your mobile phone.

No, your Prime Bundle price will not change. 

Spotify is an industry leading digital music streaming service with over 400M subscribers and includes over 82 million music tracks of varying genres and over 4 billion playlists created by qualifies music editors and users.

Apple Music is a music, audio and video streaming service where users can select music to stream to their device on-demand, or they can listen to existing playlists.

Spotify is available for download in the Apple App store, Google Playstore or Huawei App Gallery.

Apple Music is available for download in the Apple App store, Google Playstore or Huawei App Gallery.

The Spotify app requires 139.8 MB of space on iOS Apple devices and 27MB of space on Android devices (Huawei space requirement to be advised)

The Apple Music app requires 150MB of space on Apple and Android devices (Huawei space requirement to be advised)

Spotify gives 3 months free Premium access to first time users. After the free trial has expired, you can purchase Premium access through the following monthly plans or continue to use the app for FREE with limited access and ads.

 

 

 

 

Cost/ Month

Access

Features

$0.00 USD

Free

·         Ad inclusive

·         Music can be played in shuffle mode and you can skip up to six times per hour

·         Access all playlists, discover new music and share tunes with friends.

·         Play any playlist, album, or artist but only while in Shuffle Play mode.

$9.99 USD

Individual

·         Ad-free music listening

·         Play anywhere - even offline

·         On-demand playback

$12.99 USD

Duo

·         2 Premium accounts for a couple under one roof

·         Ad-free music listening, play offline, on-demand playback

$15.99 USD

Family

·         6 Premium accounts for family members living under one roof

·         Block explicit music

·         Ad-free music listening, play offline, on-demand playback

Apple Music gives you 1 month free Premium access to first time users. After the free trial has expired, you can purchase Premium access through the following monthly plans.

Cost/ Month

Access

Features

$0.00 USD

Free

1st Month Only

·         Ad inclusive

·         Music can be played in shuffle mode and you can skip up to six times per hour

·         Access all playlists, discover new music and share tunes with friends.

·         Play any playlist, album, or artist.

$5.99 USD

Individual

·         Ad-free music listening

·         Play anywhere - even offline

·         On-demand playback

$8.99 USD

Family

·         6 Premium accounts for family members living under one roof

·         Block explicit music

·         Ad-free music listening, play offline, on-demand playback

No, at this time you will not be able to pay for a subscription with Digicel credit. A credit card will be required to purchase a Spotify or Apple Music premium plan.

No, you will not lose access to either app, however, data for streaming in the Spotify and Apple Music app will come from your any use data or on Wi-Fi if you do not have mobile data access.

No, you cannot. Bundled data for Spotify and Apple Music will now be part of Prime Bundles

No there will not be a plan for streaming Spotify or Apple Music only.

The amount of data dedicated for streaming with Spotify or Apple Music will vary based on the Prime Bundle. Please see the table below: 

 

Prepaid

 

Plan Name

Plan Duration

Price

(Local Currency)

Minutes

Plan Data (GB)

App Data (GB)

Apps Included

1 Dag Prime Bundel

1 Day

SRD 31

N/A

800 MB

1 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

3 Dagen Micro Prime Bundel

3 Day

SRD 36

N/A

300 MB

1 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

3 Dagen Prime Bundel

3 Day

SRD 62

N/A

1.5 GB

3 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

7 Dagen Prime Bundel

7 Day

SRD 176

N/A

3.5 GB

7 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

30 Dagen  Prime Bundel

30 Day

SRD 449

N/A

8 GB

30 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

 

Postpaid

 

Plan Name

Plan Duration

Price

(Local Currency)

Minutes

Plan Data (GB)

App Data (GB)

Apps Included

Digital add on

30 Day

N/A

N/A

N/A

30 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

Now that Spotify and Apple Music streaming is included in Prime Bundle plans, now you will have dedicated data to listen to music anytime and save your anywhere data for other apps and browsing.

(The ultimate aim is to get the customer to buy a PB)

No it does not. The Prime Bundle only includes dedicated data for music streaming using the Spotify or Apple Music app. 

At this time, only Spotify and Apple Music will be included in Prime Bundles for music streaming. Other digital streaming players may be added in the future.

No, Spotify does not have local radio. Local radio can be accessed using the GoLoud app which is also included in Prime Bundles.

Yes, there is a vast music catalogue from local and regional artiste available in Spotify or Apple Music.

Yes, you will have data for streaming music with Spotify or Apple Music. See Q25 for the post-paid plans that will now have Spotify and Apple Music data included.