Shake to Win Regional Raffle

We are offering our prepaid and postpaid customers (subject to Clause 4) the opportunity to participate in our game of chance known as the Digicel “Shake To Win Promotion” subject to these terms and conditions. The “Shake to Win” promotion allows you to win prizes by shaking your phone via the ‘Shake It’ gaming mechanism in the MyDigicel App. Each winner of an Eligible Prize (as defined in Clause 6) in the “Shake to Win” promotion will be entered for a chance to win one of four Prizes available. Any tax liability arising from the receipt of any Prize will be the responsibility of the recipient.

The Prizes include the following:


PGK 500 Cash

Wowi Tablet

Blueooth Speaker

Samsung Galaxy A20 Smartphone

The Promotion is valid from 00:00 March 1, 2021 through to 23:59 March 31, 2021 (the “Promotional Period”). The Prize draw dates will take place in Papua New Guinea on March 8, March 15, March 22, March 29 and April 5, 2021.

To participate in the Promotion, you must be a Digicel customer with an active Eligible Plan (as defined in Clause 5) AND have won an Eligible Prize in the “Shake to Win” promotion in the My Digicel App.  You may activate a new Eligible Plan during the Promotional Period or already be on an existing Eligible Plan.

The following customers are excluded from participating in the Promotion:

a.     Postpaid corporate & business account customers;

b.     Any person who, at any time on or after September 1st, 2020, was or is a director, officer, employee, or agent of Digicel or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel;

c.     Families of our employees;

d.     Employees and families of employees of any company associated with this Promotion, including any provider of the Prizes;

e.     Customers with Digicel TV only;

f.      Postpaid customers with overdue amounts or inactive accounts;

g.     Persons under the age of eighteen (18); and

h.     Persons who do not reside in Papua New Guinea.

Please see below list of plans that are eligible for the Promotion (the “Eligible Plans”):

Activate a 1Tok Prime Bundle, once customer activates a 1Tok Prime Bundle you can shake to win.


The Eligible Plans will be available in the ‘Shake It’ section of the App, which are identified with the ‘Shake It’ Icon.  

The following are eligible prizes to be won in the “Shake to Win” promotion, you will be automatically entered for a chance to win a prize weekly.



Week 1

PGK 500.

Week 2

Wowi Tablet

Week 3

Bluetooth Speaker

Week 4

Samsung Galaxy A20  Smartphone

i.         To participate in the Promotion, you will need to have activated an Eligible Plan via one of the following channels:

1.     MyDigicel App; or

2.     USSD/UMM (by dialing *675#).

ii.        You will receive a ‘Shake It’ notification inviting you to participate in the “Shake to Win” promotion. The notification will be received via SMS, push and/or an in-app notification.

iii.       Confirm your participation in the Promotion by clicking on the ‘Shake It’ notification and accepting the terms and conditions.

iv.       Once you agree to participate in the Promotion, you can then ‘Shake to Win’! Please note the ‘Shake It’ action must be completed in the App.

v.        If you are a winner of an Eligible Prize in our “Shake to Win” promotion, you will automatically receive one (1) entry in the “Shake to Win Raffle Promotion” for a chance to win one of the four the Prizes.

As a participant in the “Shake to Win” promotion, whenever you activate an Eligible Plan, you will receive an SMS notification and there will be an in-app banner in the My Digicel App, reminding you that you are eligible for a chance to win. If you are the winner of an Eligible Prize, we will also notify you that you have been entered for a chance to win one of four Prizes.

a.     A customer will be selected at random from the complete list of eligible customers received during that week of the Promotional Period (the “Winner”).

b.     Selection will take place at Gordons, Port Moresby on the Prize selection days.

c.     Digicel accepts no responsibility for any failure by any customer to have participated in the Promotion by the Sunday of each week, including but not limited to, any delayed attempts to ‘Shake to Win’, for any reason.

a.     The Winner will be notified by a Digicel representative who will call the mobile phone number used by the Winner to participate in the Promotion.

b.     If the Prize is declined, or unclaimed due to Digicel being unable to contact the Winner from the contact details supplied after three (3) attempts (reasonably split over a twenty-four (24) hour period, Digicel reserves the right to withdraw the Prize from the Winner and shall pick a different eligible customer to be the Winner following the process as set out under Clause 9 above.

a.     During the telephone call, full details of the Prize handover (redemption) process and location will be confirmed. 

b.     You will need to present a valid Government-issued photo ID (passport, voter’s identification card or driver’s license) and the phone used to participate in the Promotion.  

A.    This Promotion is offered for your personal use and not for commercial use.

B.     You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.

C.    We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused.

D.    We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.

E.     You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the App, and your redemption of the Grand Prize, including but not limited to Withholding Tax or any other applicable tax.

F.     This Promotion will be accessible to you while roaming, but the Prize may only be able to be redeemed in Papua New Guinea.

G.   The Prizes are non-transferable, and Digicel reserves the right at any time to cancel, modify, or supersede the Promotion due to circumstances outside its control.

H.    Digicel’s decisions, including the selection of a Winner, are final and binding on all participants.

I.      Upon accepting a Prize, you will be responsible for reading and accepting any terms and conditions that may be associated with that Prize.

J.     Prizes cannot be exchanged for cash.

K.     If a Prize is shown to be damaged or defective upon collection from the date of collection, neither due to any fault of the Winner nor as a result of any use or misuse of the Prize after collection, the winner may contact us within a one (1) day period to report the damage or defect and request a replacement.

L.     If any of the Prizes described above are unavailable, we may, at our discretion, substitute that Prize with an alternative prize of equal value and/or specification. This also applies to replacements where a Prize is found to be damaged or defective.

M.   Participants must have complied with these Terms and Conditions to win.

N.    We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

O.   Any personal data relating to participants will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by it to assist with running the Promotion on behalf of Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the Selected Customer) and any other purposes to, which you have consented. To see our privacy policy visit:

P.     You agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the Prize if you are selected as the Winner.

Q.   In addition to these Terms and Conditions, you remain bound by our MyDigicel App Terms and Conditions of Use.

R.     For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the App.