1. What is Digicel’s Musik Nau?
Digicel PNG’s Musik Nau is a mobile WEB portal that provides an easy access to customers for downloading of full track local music and subscribing to their favorite CRBT InTunes.
2. How do I access the Musik Nau?
It can be accessed by visiting the URL http://musiknau.digicelpng.com
3. Will I be charged for accessing the Musik Nau Portal?
Normal data charges will apply for browsing through the portal.
4. How can I download the full track song?
· Visit the Musik Nau website.
· Browse Musik Nau and click the “Buy IT” icon next to the song you would like to download.
· To purchase the song click “Send Text” button.
· An SMS to short code 16340 with the song code will be displayed. Click the Send button.
· You receive an SMS response from short code 16340 containing a download URL.
· Click on the URL and then select Download.
5. Will there be any data charges to download the song?
No, the download URL is zero rated.
6. How much will it cost me to download?
Downloading the full track will cost K1.90 per track. This will be deducted from your actual phone credit when the song code via SMS is sent to the short code 16340. The K1.90 charge is more affordable when compared with iTunes $1.99USD.
7. Can I preview the song before downloading?
Yes, all the songs have a preview button which enables you to listen to a 30sec version of the song.
8. How can I subscribe to InTunes through Musik Nau?
· Visit the Musik Nau website.
· Browse Musik Nau and click “Buy IT” next to the song InTune you would like to download.
· To purchase the InTunes of the song, click “Send Text” button.
· An SMS to short code 133 with the InTunes code will be displayed. Click Send to set it as your Intunes.
· You will receive a confirmation SMS from short code 133 that the song has been set as your Intune.
9. How much would be charged for Intune subscription?
The charges for InTunes are 20t per day.
10. Can the download URL be used on multiple devices?
No, once the download URL is accessed it can be used from the same device. If attempted to access from a separate device, it will display “invalid link” error.
11. How long will the download link be valid?
The download link is valid for 24hrs from purchase.
12. Is there a limit to the number of times the song can be downloaded upon purchase?
Yes, the download link will expire after 2 downloads
13. If for any reason I am not able to download within 24hrs can the validity be extended?
Yes the customer care can be contacted to extend the validity for another 24hrs and 2 additional download.
14. What can I do if I am charged but did not receive the download link?
The customer care can push the downloaded link in case you haven’t received it.
15. What would be the format of the downloaded full track song?
It will be in 192 kbps mp3 format.
16. What types of devices does the portal support?
The http://musiknau.digicelpng.com portal will support the following OS:
· Android phones & Tablets
· iOS (iPhones & iPads)
· Windows phone
· Symbian smartphones
17. What categories are available?
Categories available are:
18. Why I should buy from Musik Nau when the song is available for free from the internet?
Digicel PNG’s Musik Nau will provide high quality