Facebook Free Mode

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Facebook Free Mode

As of the 16th June, 2017; Facebook Free mode will be activated on My Digicel App or https://mydigicel.digicelgroup.com onwards.

 

Frequently Asked Questions – Facebook Free Mode Access

 

1. How will customers access Facebook Free Mode?

Customers can access Facebook Free Mode if they do a top up K3 or more via SMS Banking, Online top up, EVD Top Up, Phone to Phone Top up and Flex recharge. They will get a sms advising them to activate the Facebook free mode on My Digicel app.

  

2. How will Customers activate the Facebook free mode after they top up with K3 or more?

To activate the Facebook free mode subs will have to do the following:

 

 

•             Select Menu Option

 

•             Select My Plans

 

•             Select “Activate Facebook Flex” on My Offer

 

3. How long will the offer last if not activated?

The offer will be available until 12am. If it is not activated by 12am, it will expire which means customer will not be eligible for the bundle and will have to top up again to be eligible.

 

4. What is the Validity of Facebook Free Mode?

The validity of the Facebook free mode is 2 Days upon the time were he/she activates the free mode via My Digicel App after doing a top up of K3 or more via SMS Banking, Online top up, EVD Top Up, Phone to Phone Top up and Flex recharge.

 

5. How much will the Facebook Free Mode cost?

This will cost customers K3 or more.

 

6.  Does the Facebook Free Mode support auto-renew?

No, this does not support auto-renew.

 

7. Is the Facebook Free Mode for all prepaid subscribers?

Yes, the Facebook Free Mode is open to all prepaid subscribers.

 

8. What will happen if customers use other services while on this plan?

This plan only provides free access to Facebook free mode for 2 Days, you will be charged at 49t per MB unless you buy another data plan via *777#.

 

9. Can customers subscribe to for Facebook Free Mode more than once in a day?

Yes, customers can subscribe to Facebook Free Mode more than once in a day. For example, if Jacob does a top up of K3 or more on Wednesday and activate via My Digicel App, then his free access to Facebook free mode will end on Friday. However, if he does a top up on Wednesday then another top up of K5 on Thursday, the expiring date will reset and his free mode access will expire on Saturday.

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Facebook Free Mode