Xmas Top Up & Win Offer

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Xmas Top Up & Win Offer

1.      What is the Christmas Recharge Raffle Promotion?

Christmas Recharge Raffle is the latest top up promotion open to all Digicel subscribers. Every daily top up of K5 or more is an entry into the daily draw to win Free Credits.

2.      What is the start date and end date of this promo?

The promo will start on 15th November 2019 (00:00:00hrs) and will end on 31st December 2019 (23:59:59hrs).

    

3.      How does the promo work?

For this promotion, customers can top up K5 or more each day to enter the daily draw for a chance to win Free Credits. The more top up made, the more chances one has of winning. Promo applies to all Digicel customers.

4.      Who are eligible to participate in this promo?

This promotion is open to all Digicel customers.

5.      Can I earn more than one entry whenever I top up?

Yes, customers can earn multiple entries for every top up of K5 or more. Every top up value of K5 is equivalent to 1 unique entry.

 

Applicable Top Up Range Entries per subscriber per day
Top Up of K5 to K19 1
Applicable Top Up Range
Top Up of K5 to K19
Entries per subscriber per day
1
Top Up of K10 to K14 2
Applicable Top Up Range
Top Up of K10 to K14
Entries per subscriber per day
2
Top Up of K15 and above 3
Applicable Top Up Range
Top Up of K15 and above
Entries per subscriber per day
3

6.      How much free credit customers win each day?

Customers can top up of K5 or more for a chance to win up to K500 free credit per day. The more you top up, the more chances you have to win each day!

Place Denomination Number of Winners per day Free Credit Awarded per Day
1st K500 1 1 customer gets K500
Place
1st
Denomination
K500
Number of Winners per day
1
Free Credit Awarded per Day
1 customer gets K500
2nd K200 1 1 customer gets K200
Place
2nd
Denomination
K200
Number of Winners per day
1
Free Credit Awarded per Day
1 customer gets K200
3rd K100 3 3 customer get K100 each
Place
3rd
Denomination
K100
Number of Winners per day
3
Free Credit Awarded per Day
3 customer get K100 each
4th K5 50 50 customers get K5 each
Place
4th
Denomination
K5
Number of Winners per day
50
Free Credit Awarded per Day
50 customers get K5 each
5th K3 50 50 customers get K3 each
Place
5th
Denomination
K3
Number of Winners per day
50
Free Credit Awarded per Day
50 customers get K3 each
6th K1 600 600 customers get K1 each
Place
6th
Denomination
K1
Number of Winners per day
600
Free Credit Awarded per Day
600 customers get K1 each

A grand cash prize of K50,000 will be won by a lucky winner who had topped up during the promo period.

8.      What type of top up will the promotion apply to?

The following methods of top up are applicable for this promo:

o   Flex Card

o   EVD (Direct Flex top up)

o   Telepin Top Up (top up for NZ)

9.      What can the free credit be used for?

Free credit can be used for bundle and out-of-bundle purchases.

10.      Can I transfer free credit to another mobile number using Credit U?

Credit U transactions are allowed for Free Credit amounts of K1 to K5. However, credit transfer will not be allowed for free credit amounts of K100 – K500.

 

11.      What is the validity of the free credit that I receive?

Validity of free credits is the same as the main top up validity (180 days).

 

12.      I topped up a K3 flex card followed by a K2 EVD top up. Will my mobile number go into the daily draw to win free credits?

No, the promo only applies to top up values of K5 or more. Any top up between K1 – K4 is not a valid entry to the daily draw.

 

13.      How will I know if I have been awarded the bonus free credit?

Every day Digicel Customer Care will call the 1st – 3rd placed winners to notify them that they have been awarded free credit. However the 4th – 6th placed winners will receive an SMS notification instead.

 

14.      Is the Telepin Top Up just for NZ?

No, that’s just the name of that type of top up, it’s actually for local Digi-Digi top up. Telepin covers other mediums of top up i.e. EVD, P2P, MyBank, Kina Bank, basically any top up where a voucher/receipt is printed.

15.      Is there a fixed time to call the winners?

The daily raffle will be run at 10am, so as soon as the daily winners are pulled then the MSISDNs will be sent down to CC.

16.      How soon after calling/texting the winners will they receive credits?

This would be done the same day after calling the winners.

17.      What is the content of the message for the 4th-6th winners and also the CLI?

The Caller Line Identity (CLI) for this promotion will be “Xmas Promo”.

Sample message will read as: Congratulations! You’ve received [amount] bonus credit from your Digicel top-up. Top up K5 or more for more chances to Win K50,000 by Dec 31, 2019!

18.      How soon after calling/texting the winners will they receive credits?

This would be done the same day after calling the winners.

19.      The winner who wins K50, 000 will be drawn on the 31st December 2019??

No, the promotion ends by 31st December 2019 (23:59:59hrs). So the winner will be drawn the next day, January 1st 2020 – or by January 2nd.

20.      Is Mobile banking top up is excluded?

Yes, for now this promotion is only extended to top up by flex card, EVD and Telepin.

21..      When will the grand prize winner be announce?

The grand prize winner will be announced in early January.

22.      Is there a limit to the number of winnings for the daily winners? For example, I can only be a daily winner 5times/5days, if I am the winner again the 6th time/6th day onwards I will not be considered?

No, if you have won during one of the daily draws, your MSISDN will not be drawn again.

 

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Xmas Top Up & Win Offer