1. I received a message about Top Up & Win promotion. Is this a genuine promotion?
Yes, this is a promotion from Digicel. Top Up K5 or more and go into a draw to win a “Digicel State Of Origin” package containing following items:
- 40-inch Flat screen TV
- Energizer Generator
- Digicel TV installation with one year’s free TV subscription (PlayBox + DTH dish + Free installation)
2. What do I do to be eligible for this promotion?
All you have to do is recharge or top up K5 or more to be eligible. (CreditU service excl.) So the more you top up (K5 and above) you make, gives you more chances to enter the draw to win. NB: Methods of Top up allowed: flex card top up, phone to phone top up, phone banking top up.
3. What is the period of this promotion?
Promotion has started on 28th June and will end on 7th July 2019 at midnight.
4. How do I know I am eligible for this promotion?
When to start making top up of K5 and above, you will get points. So using those collected points, your number goes into a draw to win.
Points will be calculated according to number of top up per day
E.g.: today I did top up K5 top up = 1 point, another top up of K20 = 1 point. So today, so far I have 2 points collected from 2 recharges done.
To see how many points, you have collected so far during the promotion period, simply dial *151# and follow the prompts.
NB: Your points will accumulate from start of promotion till end of promotion period.
5. Will the winner be chosen by highest point by end of promotion?
No. Winners for each region will be selected at random. But if you do have more points, gives you more chances to win.
6. Is this a nationwide promotion?
Yes, this is a nationwide promotion.
7. How many winners will be drawn from this promotion?
Total of six (6) winners will be drawn; one (1) winner from each region plus NCD & Autonomous Region of Bougainville.
- Autonomous Region of Bougainville
8. When will be the draw be done?
The draw will be on 8th July.
9. How will I know if I am a winner?
Winners will be contacted by Digicel. (We do not send SMS to confirm winners).
10. Will all six (6) winners be drawn on the same day (8th July) or on different days?
All six (6) winners will be drawn on the same day.
11. If I am a winner, what are the steps to claim my prize?
Full details will be discussed when Digicel rep contacts you (if you’re a lucky winner)
12. What’s the process of claiming the prize if I am one of the lucky six (6) winners?
You will be advised to provide a statutory declaration to confirm that you’re the genuine owner of the mobile number with a valid ID.
13. Is this promotion open for all subscribers?
Unfortunately, this promotion is only allowed for prepaid subscribers (Digicel staff and their immediate family members are NOT eligible to participate)