FREQUENTLY ASKED QUESTIONS.

Digicel offers affordable time-based data plans available on MyDigicel App and USSD. 

Data Plan

Data prices may vary depending on the data allocation and plan validity.

No, these time-based data plans are only available for use within a specific period. 

* Night Plans are only valid between 10PM & 6AM.

* Bikpla Data are only valid between 6AM & 6PM.

* Any unused data bundle remaining after the validity will be forfeited. 

If you activate a Night Plan after 6AM, you won't be able to use the data bundle until that night, from 10PM - 6AM. 

 

Similary, if you activate a new data plan after 6PM, you won't be able to use that data bundle until 6AM of the following day.

Steps using USSD (*675# or *777#):

1) Dial *675# and send.

2) Select option for Data Plans and send.

3) Select option 3 for Bikpla Data or option 5 for Night Plans. Then choose desired plan. 

 

Steps using MyDigicel App:

1) Open MyDigicel App to Plans & Bundles menu.

2) Select available plans.

3) Select Bikpla Data or Night Plans to choose a data plan and click Activate Plan.

4) Click on Activate Plan again to confirm plan selection and await SMS to confirm purchase.

No, roll over is not included in these time based data plans. As soon as it is 6AM (Night Plan) or 6PM (Bikpla Data), the plan expires and any data bundle remaining is lost.  

Applies only to Night Plans where all gifted night plans are valid from 10PM - 6AM. 

These plans are only available to Prepaid subscribers. 

No, auto renewed is not included.

FREQUENTLY ASKED QUESTIONS