1. Unable to send SMS or a Text Message. How do I get this rectified?
This can be a result of any of the below reasons:
The handset being used may have an issue. In this case, please call Customer Care at 123 or visit a Digicel store.
You might not have sufficient credit to send the SMS. Each local SMS costs aud$0.13 per 160 characters and each international SMS costs per 160 characters.
2. How can I send text messages abroad?
Simply follow the instructions below:
Go to messages, select text messages
Select write new, start typing
Enter the country code and mobile phone number you wish to send the message to e.g. +61 XXXXXXXX (to send to an Australian number)
It costs only AUD$0.26 to send a text message from your Digicel mobile to an international phone number anytime of the day or night.