1. What is the Bonus Credit offer?
Customers who top up online get 10% bonus free credit valid to use for 6 hours. Free credit can be used for local calls and local SMS only.
2. When is this offer available?
Offer is available everyday online only. Customers will be informed when offer will end.
3. When can the Online Top up free bundle be used?
Customers can use 10% bonus free credit anytime which is valid for 6 hours only. After 6 hours free credit bundle will expire.
4. When does the bundle expire?
Online Top Up, 10% bonus free credit expires at 6 hours from the time bundle is attached.
5. Is the Online Top Up bonus free credit bundle a renewal bundle?
No, bonus free credit bundle will expire in 6 hours.
6. Is the Online Top Up bonus free credit bundle a rollover bundle?
Customers will get free credit bundle everytime they top up through Online Top Up. If they top up twice, they will receive two 10% bonus free credit bundle which will expire in 6 hours.
7. What confirmation message is sent when Online Top up bonus free credit bundle is successfully attached?
Congratulations! You have received free $xxx to use for Digicel Calls & SMS, valid for 6 hours. Enjoy!
8. What confirmation message is sent when the Online Top Up bonus free credit bundle has expired?
Your free credit has expired. Buy your top up from the My Digicel App to receive more amazing free credits.
9. Is this promo available to everyone?
This promotion is available to Prepaid customers only.