St. Patrick's Promotion FAQ'S 2023

Montserrat St. Patrick’s Promotion FAQ's

1.       What is the Montserrat St. Patrick’s Promotion?

a)  For the duration of the St. Patrick’s Promotion in Montserrat, there will be extra special deals on LTE  smartphones which will include a FREE SIM and 4x Data on 3, 7 and 30 Day Prime Plus Bundles.

b)      Also, customers will have a chance to win fete tickets, cash and other prizes when they activate a 3 day or higher Prime Plus Bundle, Pay their Postpaid or Digicel+ bill in full and on time or Sign up for a Postpaid or Digicel+ account.

2.       What is the duration of the St. Patrick’s Promotion?
The St. Patrick’s Promotion starts 17^th February 2023 and will end 31^st March 2023.

3.       How can a new or current customers benefit from the St. Patrick’s Promotion?
New customers will be required to visit the retail store with a Government issued ID to sign up for a new service, purchase select smartphones and received a FREE SIM.

Prepaid
New prepaid customers can get the new DL4 Plus smartphone, FREE SIM and a 7 Day Prime Plus Bundle for EC$399. They can also get second device for a Tween, DL4 Smartphone, with FREE SIM and a 30 Day Prime Plus Bundle for an additional EC$150. Both Prime Plus bundles are eligible for 4x Data.

Postpaid
New Postpaid customers who sign up for any postpaid Prime Plan, can purchase a Logic L63 smartphone for only EC$299.

Digicel+
New Digicel+ customer sign ups, or existing customer who pay their bill in full and on time will have a chance to WIN a 50in Television.

4.       What are the handsets are included in the St. Patrick’s Promotion?
Prepaid customers will be able to purchase only the DL4 Plus or the DL4 smartphone. Each purchase will include a FREE SIM and a Prime Plus Bundle. Postpaid customers will be able to purchase a Logic L63 handset.

5.       If a customer purchase only the SIM card, will they receive a plan?
All prepaid customers who purchase a new Digicel SIM card will receive a complimentary 3 Day Prime Plus Bundle.

6.       What prepaid bundles are eligible to receive 4x Data.
3, 7 & 30 Day Prime Plus Bundles are only eligible for the 4x data promotion.  These plans can be activated by the MyDigicel app or by dialing *664# on your prepaid Digicel phone. Details of the eligible plans are as follows:

Additional Terms and Conditions

         i.             This Promotion is offered for your personal use and not for commercial use.

       ii.             You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.

     iii.             We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused.

     iv.             We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.

       v.              You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the App, and your redemption of the Prize, including but not limited to Withholding Tax or any other applicable tax.

     vi.             This Promotion will be accessible to you while roaming, but the Prize may only be able to be redeemed in Montserrat.

    vii.             The Prize is non-transferable, and Digicel reserves the right at any time to cancel, modify, or supersede the Promotion due to circumstances outside its control.

  viii.             Digicel’s decisions, including the selection of a Winner, are final and binding on all participants.

      ix.             Participants must have complied with these Terms and Conditions to win.

       x.             We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

      xi.             Any personal data relating to participants will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by it to assist with running the Promotion on behalf of Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the Selected Customer) and any other purposes to, which you have consented. To see our privacy policy visit: www.digicelgroup.com.

    xii.             You agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the Prize if you are selected as the Winner.

  xiii.              In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

  xiv.             For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the App.