Start Date: November 16, 2022.
End Date: January 13, 2023. 

  

1.     What is the Digicel Christmas “Pick & Win and Grand Draw Raffle” Promotion?                             

As part of our Christmas campaign, the Digicel Christmas “Pick & Win and Grand Draw Raffle” Promotion (the “Promotion”) which allows My Digicel App (the “App”) users to unlock boxes to win prizes once a qualified activity is completed. Upon completing these activities, participants will also receive entries into our Grand Draw Raffle to win even more prizes.                                                                                                                                                                                                                                                                                                                                                    

2.     When does the Promotion start and end? 

The Promotion starts on November 16, 2022, and ends on January 13, 2023.

 

 

3. Who is eligible to participate in the Promotion? 

The following persons are elgibile to participate in the Promotion:

 

a.    Digicel GSM (Mobile) prepaid customers; and

b.    Digicel GSM (Mobile postpaid customers.

 

 

4.     How does the Promotion work? 

 

The Promotion will be introduced in the MyDigicel App. Follow the steps below to participate:

 

 

Pick & Win

Step 1: Complete a Qualified Activity (defined at Question 5).

Step 2: Upon completing a Qualified Activity, you will get instant access to “Pick & Win” in the App.

Step 3: “Pick & Win” in the App by picking the box of your choice. This must be completed on the same day you qualify to “Pick & Win”.

Step 4: Redeem or gift your prize.

 

Grand Draw Raffle

A.    Prepaid Customers

Step 1: Upon completing a Qualified Activity, you will receive the relevant amount of entries into the Grand Draw Raffle. See table below.

Plan name	Amount of Entries
3 Day Prime Plus	3 Entries
7 Day Prime Plus	7 Entries
30 Day Prime Plus	30 Entries
Pick and Win Talk	1 Entry
Pick and win Recharge	2 Entries
Pick and Win Telco	5 Entries

 

Step 2: Track your points in the App.

B.    Postpaid Customers

Step 1: Upon completing a Qualified Activity, you will receive the relevant amount of entries [JH3] into the Grand Draw Raffle. See table below.

Plan ID	Plan name	Amount of Entries
New	Pick N Win Postpaid Shell Plan	20 Entries

 

Step 2: Track your points in the App.

 

5.     What activities qualify me to participate in the “Pick & Win” Promotion? 

Complete one of the activities below (“Qualified Activities) to participate in the Promotion:

 

Prepaid subscribers: 

Activate one of the following plans:

·         7 Day Prime Plus Bundle

·         30 Day Prime Plus Bundle

 

Postpaid subscribers: 

Pay your bill on time and in full.

 

 

6. What kind of prizes can I win?

 

Participants can win the following prizes:

 

A.    Pick & Win

Pick & Win winners can win any of the following prizes:

i. Telco prizes:

10% 3 Day Plan Discount

 15% 7 Day Plan Discount

 15% 30 Day Plan Discount

 1GB Any Use Data

2GB Any Use Data

 3GB Any Use Data

 

ii.  Tangible prizes:

 DL4 w/ 30 day

Samsung A3

 Cash $50

 Cash $100

 Cash $200

 Hardware Voucher

Grocery Vouchers $50

Grocery Vouchers $100

Gas Voucher $50

Gas Voucher $100

Electricity vouchers $100

Ham

Turkey

Wine

Also, all Pick & Win winners will win one entry into both the Grand Draw Raffle.

 

You will receive your raffle ticket immediately in the App.

There are no weekly prizes.

 

iii.            Grand Draw Raffle

Grand Draw Raffle winner will win:

1st $5,000 cash

2nd $1,500 Shopping Spree

 

7. How do I redeem my prize?

 

A.    Pick & Win

 

i.              You can redeem your Telco prize immediately in the App.

ii.             You can redeem your tangible prize by following the instructions of the Digicel representative who will contact you.

 

B.    Grand Draw Raffle

You can redeem your prize by following the instructions of the Digicel representative who will contact you.

 

8. How do I gift my prize?

You can gift your ‘Pick & Win’ prize to another Digicel customer by selecting the “Gift” option when your gift appears in the App.

 

9. How Will I Be Able To Track/View My Entries/Points? 

Participants will be able to check and monitor their raffle entries/points via the App and UMM. 

 

10. Will There Be Guaranteed Win Days Similarly To Shake-It Promotion?

Guaranteed ‘Win Days’ will be on Wednesdays, Christmas Day (Dec 25, 2022), Boxing Day (Dec 26,2022) and New Year’s Day (Jan 1, 2023).

 

10. How Many Times Can I Win?

Pick & Win

Participants will be limited to three (3) wins per day.   

 

Grand Draw Raffle      

Participants can only win once during the entire Promotional Period.

                                                                                                                                                                                                                     

11. Will My “Pick & Win’ Chances Roll Over If I Don’t Use Them?

No, participants must Pick & Win the same day they qualify. (Until midnight)

 

12. Will There Be A Grand Prize Draw? 

Yes, the Grand Draw day is Jan 16th , 2022.

 

13. Will There Be A Weekly Prize Draw?  

No, there will be no weekly prize draw. 

  

14. Who Do I Contact If I Have Queries Or Complaints About The Promotion?

For assistance with queries or complaints, please contact:

 Ruby in the MyDigicel app or call 100 from your Digicel mobile.

 

15. Will There Still Be A “Shake It” Promotion This 2022 Christmas Season?

For Christmas 2022, Digicel will be replacing the Shake It Promotion with the new “Pick & Win & Raffle” promotion in MyDigicel App.