What is LTE

Learn about Digicel's LTE Network

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Welcome to St Lucia's only island-wide LTE network

LTE, also known as Long Term Evolution, offers lightning-fast data as customers’ needs for sufficient connectivity and multimedia experiences evolve. In a world where video reigns supreme, LTE lets you stream to your heart’s content.  

What are the advantages of LTE?

Seamless
Streaming
Faster Downloads
& Uploads
High-Definition
Video Quality
Crystal Clear
Voice Calls
Seamless Streaming
Faster Downloads & Uploads
High-Definition Video Quality
Crystal Clear Voice Calls

   

Are you ready for LTE?

It's easy! You only need three things to take advantage of this: 

  • A compatible SIM
  • Ensure your device is compatible with Digicel LTE - 700Mhz, Band 17. Check your device here.
  • LTE is enabled in your device settings. 

Steps for Android users:  

Steps to set up LTE in your Android device

 

  • Open 'Settings'
  • Select 'Mobile Networks'
  • Select 'Network Mode'
  • Select 'LTE

 

Steps for Apple users: 

Please note you will need the latest iOS system.  

Steps to get your IMEI in your Apple device

 

  • Open 'Settings'
  • Select 'Cellular'
  • Select 'Cellular Data Options'
  • Select 'Enable LTE'

 

 

Steps to get your IMEI in your Apple device

Or:

  • Open 'Settings'
  • Select 'Mobile Data'
  • Select 'Mobile Data Options'
  • Select 'Voice & Data'
  • Select 'LTE'

 

 

Need more help?  Use our Device Support page to get the steps to change your phone settings.  

You can also Use My Digicel App to chat with customer care or visit one of our stores


LTE Freedom Plans for every budget

Freedom Prepaid

Save more on Data, Talk & Messaging with a 30, 7, 3 or 1 day plan specially designed for LTE.

see details

Freedom Postpaid

Choose from 3 types of plans with Unlimited WhatsApp chat, Digicel calls plus 2 hours free video streaming.

see details

Live The Experience

Give our LTE network a try with 1 hour of Unlimited Data and calls for only $2.

buy now

Great Deals on LTE Smartphones

Digicel DL2XL

Exquisitely Designed

EC$ 299

view details

Nokia N6

A phone you can rely on

EC$ 799

view details

Samsung Galaxy S9

The Camera. Reimagined.

EC$ 2599

view details

 

Think faster. Stream faster. Be faster. Get the latest smartphones that work best with Digicel LTE.  View all LTE smartphone phones here.


Know more about LTE

The Digicel LTE network is capable of offering speeds of up to 100 Mbps. However, the user experience could vary depending on the location and network load at that moment.

 

Check your device to ensure it can work on Digicel’s 700 MHz - Band 17. Not sure how to find your phone’s frequencies?

First, get your device ID number (IMEI), by dialing *#06# on your phone. Then click here to use our LTE Device checker

You can also view your phone information (usually found in ‘Settings’) for the model number or do a Google search to get the correct frequency settings for that model.

  • Customers with these devices should adjust their data settings to ensure “LTE” is available on their handsets. Because the service is backward compatible, their handsets will automatically revert to 4G in areas where there is no LTE coverage.
    • To adjust data speed settings on your 4G LTE compatible handset: Android OS
    • Settings -> Mobile Networks -> Network Mode -> select “LTE/WCDMA/GSM (auto connect)”
  • Apple iOS
    • Settings à Cellular ->Cellular Data -> Cellular Data Options -> Voice & Data -> select “LTE”
  • Blackberry OS
    • Settings -> Mobile network -> Data Services -> Network Mode ->select “LTE & 4G/ 3G & 2G”

After you have determined that device will work with the Digicel LTE frequency, you may need to upgrade to a USIM in order to receive the signal on your device. To check SIM compatibility, please visit your nearest Digicel store

You will enjoy the same 4G speed, dependent on your device capabilities. If you would like to get the Digicel LTE experience, please visit your nearest Digicel store for a range of LTE-compatible devices.

 

LTE will offer 80% Island wide coverage. 

 

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What is LTE