It Takes Two to Win

The Promotion is valid from February 1^st 2023 February 15^th 2023.

Participants must be a prepaid or postpaid mobile Digicel customer from Digicel St. Lucia, and must play Pick & Win. To play between Tuesday to Monday during the Promotional Period, participants must activate an eligible plan in the My Digicel App. On Wednesdays during the Promotional Period, participants will have automatic access to play Pick & Win.

The following customers are excluded from participating in the Promotion:

a.     Any person who, at any time on or after August 1, 2022, was or is a director, officer, employee, or agent of Digicel St. Lucia or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel St. Lucia;

b.     Families of our employees;

c.      Employees and families of employees of any company associated with this Promotion, including any provider of the Prize;

d.     Persons under the age of eighteen (18); and

e.     Persons who do not reside in St. Lucia.

Please see below list of plans that are qualify you to participate in the Promotion (the “Eligible Plans”):

           All prepaid & postpaid plans except corporate plans

i.          To participate in the Promotion, you will need to complete one of the following actions:

i.     Play Pick & Win on Tuesdays to Mondays during the Promotional Period by activating an Eligible Plan via the MyDigicel App, or paying a postpaid bill via the MyDigicel App.

ii.    Automatically play Pick & Win on each Wednesday during the Promotional Period.

ii.         Once you have played Pick & Win, you have the chance to win the different prizes. The 

A participant who Pick and Win during the Promotional Period and win the weekly prizes. 

a.     If you win the Prize, you will be directed to a confirmation page showing that you have won. A pop up will also appear on your screen informing you that you have won.

a. A.     This Promotion is offered for your personal use and not for commercial use.

B.     You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.

C.     We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused.

D.     We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.

E.      You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the App, and your redemption of the Prize, including but not limited to Withholding Tax or any other applicable tax.

F.      This Promotion will be accessible to you while roaming, but the Prize may only be able to be redeemed in St. Lucia.

G.    The Prize is non-transferable, and Digicel reserves the right at any time to cancel, modify, or supersede the Promotion due to circumstances outside its control.

H.     Digicel’s decisions, including the selection of a Winner, are final and binding on all participants.

I.       Upon accepting the Prize, you may accept the manufacturer of the prize’s Terms and Conditions associated with the Prize, which release us from any liability owing to defect or damage caused by or to the Prize.

J.      The manufacturer’s warranty and support information may be included in the Prize packaging. The Prize is subject to the manufacturer’s warranty and Digicel makes no representation as to the functionality of the prize.

K.     The Prize is not exchangeable for cash.

L.      Participants must have complied with these Terms and Conditions to win.

M.    We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

N.    Any personal data relating to participants will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by it to assist with running the Promotion on behalf of Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the Selected Customer) and any other purposes to, which you have consented. To see our privacy policy visit: www.digicelgroup.com.

O.    You agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the Prize if you are selected as the Winner.

P.     In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

Q.    For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the App.