Bip Mascot

D’Music Back to Bell Promotion

Terms and Conditions

 

Start Date: August 24, 2021

End Date: September 17, 2021

 

These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion. You should read these FAQs and Terms carefully before participating.

 

“We” or “us” means [Digicel Entity][RM1] , a company registered under the laws of [Market][RM2]  with registered offices at [Address][RM3] . References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time.

 

“I” or “you” means the Digicel prepaid or postpaid customer participating in the Promotion (and “my” and “your” shall have the same meaning).

 

By participating in the Promotion, you agree to be bound by these Terms.

 

These Terms incorporate the D’Music and My Digicel Terms of Use and Privacy Policy which you can access via the applications.

 

If you do not agree to or accept any of these Terms, or if you are under the age of fifteen (15) or over the age of twenty-five (25) you should not participate in the Promotion.

 

1.    What is the D’Music Back To Bell Promotion?

Participants will be challenged to create a playlist with no less than fifteen (15) songs and they must share with friends for a chance to win the grand prize of $1,000 USD for back to school. Playlists must start with the name ‘B2B’ in the App. The participant whose playlist has the most followers at the end of the Promotion Period will be the winner.

 

2.    What is the Back to Bell prize?

The winner will receive a cash prize of One Thousand United States Dollars ($1,000 USD).

 

3.    When does the Promotion start and end?

The Promotion is valid from August 24, 2021 to September 17, 2021 (the “Promotion Period”).

 

4.    Can I participate?

Prepaid or postpaid Digicel customers who have downloaded the App and have an active D’Music subscription may participate in the Promotion. You must also reside in one of the following Participating Markets:

 

Anguilla	Dominica
Antigua and Barbuda	Grenada
Aruba	Guyana
Bermuda	Jamaica
Bonaire	Montserrat
British Virgin Islands	St. Kitts & Nevis
Cayman Islands	St. Lucia
Curacao	St. Vincent & the Grenadines

 

Exclusions

The following persons may not participate in the Promotion:

a.    Postpaid corporate & business account customers;

b.    Any person who, at any time on or after January 1st, 2021, was or is a director, officer, employee, or agent of Digicel [Market] [RM4] or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel [Market][RM5] ;

c.     Families of our employees;

d.    Employees and families of employees of any company associated with this Promotion, including any hotels providing the prizes;

e.    Postpaid customers with overdue amounts;

f.      Persons who are not between the ages of fifteen (15) to twenty-five (25).

g.    Any person who does not reside in one of the Participating Markets.

5.    How do I Participate in the Promotion?

Follow these steps to participate in the Promotion:

Step 1: Ensure that you have the D’Music App installed and have an active subscription. The App may be downloaded in the Google Play Store on Android devices and in the App Store for Apple devices. You may activate a D’Music plan in the My Digicel mobile application if you do not already have one.

Step 2: Create a playlist with no less than fifteen (15) songs. Playlists must start with the name ‘B2B’ in the App.

Step 3: Share the playlist with friends and have them follow the playlist on the App for a chance to win the prize.

 

6.    How and when will the winner be selected and announced?

The participant whose playlist receives the highest number of followers at the end of the Promotion Period will win the Prize. The winner will be announced on September 24, 2021 on our social media platforms. If there is a tie between customers for the highest number of streams, both customers will win.

 

7.    What do I need to know if I win?

a.    If you win, Digicel will contact you by telephone.

b.    A maximum of three (3) attempts will be made to call you within a period of one (1) hour.

c.     Where there is no tie, if you do not answer any of our calls, the participant with the playlist that has the second highest number of followers will be selected as the winner.

d.    Where there is a tie between participants for the highest number of followers for their playlists, the winner will be determined by selecting the participant whose playlist has the highest number of followers and streams. If there is still a tie, Digicel shall perform an equal-chance tiebreaker at its discretion. If all winners in the tie do not answer, the participant whose playlist has the second highest number of followers will be awarded the prize if they answer our call.

e.    During the telephone call our Digicel representative will advise you where and how to redeem your Prize.

f.      You will be required to provide government-issued identification. If you are under the age of eighteen (18) you must be accompanied by a parent or legal guardian, who will be required to provide government-issued identification.

g.    You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the App and other platforms that we may choose. If you refuse to do so, you acknowledge that this will result in forfeiture of your right to claim the prize. If you are under the age of eighteen (18) your parent or legal guardian must agree to this on your behalf.

 

Additional Terms and Conditions

A.    This Promotion is offered for your personal use and not for commercial use and you agree not to sell any prizes redeemed through this Promotion.

 

B.    You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.

 

C.   We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

 

D.   We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.

 

E.    You are solely responsible for all associated fees and costs incurred by you for claiming and collection of prizes and for connectivity and data usage in relation to your use of the App.

 

F.    If a prize is unavailable, we may, at our discretion, substitute the prize with an alternative prize of equal value and/or specification.

 

G.   We reserve the right to award any forfeited prize to the next qualifying participant in order of number of followers to their playlist;

 

H.   Prizes are not exchangeable and are not redeemable for cash.

 

I.      We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

 

J.    Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are selected) and any other purposes to which you have consented. To see our Privacy Policy visit: www.digicelgroup.com.

 

K.    Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any prize.

 

L.    For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the App.

 

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