Our digital customer service platforms include:
- MyDigicel App (Top-up & bill payment) - Click here to download
- Online Web Top-Up Click here
- DigiLoan - Get credit now and pay later. To request a DigiLoan amount, simply dial *111#, SEND.
- Credit U/SEND credit - Share your credit, with a family member or friend. Use the My Digicel App or dial *128*1345NUMBER*Amount to be sent# then press SEND
- Loyalty Credit: Dial *131*5# - (use your loyalty points (500) to get $5 Top-up - 1 per month)
Additional Top-Up and/or Bill Payment locations
- Scoatia bank ATMs
- Brown's Esso Industrial Park (for cash payment)
- Calling 100/623 3444 (1 or 2 for non Digicel Numbers) and speaking with an agent between 8 am and 8 pm Daily
How to contact us via phone:
From your mobile phone (8am -8pm) Dial 100
From your landline or non-Digicel mobile phone: +1 325 623-3444 (1 or 2 for non Digicel Numbers)
Live Chat feature on our website (www.digicelgroup.com) or the MyDigicel App
You can also reach us on our social media platforms or via email Cayman.CustomerCare@digicelgroup.com.