Top Up

Please select your language

Top Up


1. How do I Top Up my prepaid Digicel mobile?

As a prepaid customer, there are a number of convenient option for topping up your phone:

  1. Top Up Kiosks: These are located at convenient locations across the Cayman Island including  supermarkets, gas station and Digicel stores. Simply enter the number of the mobile that you would like to top up, select the amount you would like to po up by and then feed the money into the machine!
  2. Top Up App: For customers with a smartphone, purchasing Top Up has never been easier. Simply download the Top Up App from the app store and Top Up any Digicel prepaid number from anywhere with your smartphone.
  3. Online- Digicel Online Top Up allows you to Top Up any prepaid phone from the Digicel websites using your credit card. Simply visit www.digicelcayman.comand select the “Digicel Online Top Up” option.

2. How do I Top Up another prepaid Digicel mobile?

All of the Top Up methods listed above allow anyone to Top Up any Digicel prepaid number, so you can surprise someone you love with the gift of credit!

3. How do I check my remaining balance?

There are two convenient ways to check your balance as a Digicel prepaid customers:

  1. Dial *120# to view tour remaining credit balance on your prepaid account along with any bonus   credit.
  2. Monitor your remaining credit along with the remaining balance of your minutes, text and data through the My Digicel app. The My Digicel app is currently available for android smartphones and can be downloaded from the google play store.

Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
Live Chat
We’re excited to chat with you. Live chat available from: 8am - 8pm daily. Click the button below to get started.
Top Up