AUTOMATIC & FINGERTIP TOP UP
1. What is Automatic Top Up?
Automatic top up is a free service that allows you to complete a one-time set up to schedule future top ups for a specific date and time. These top ups may be scheduled to repeat daily, weekly or monthly and can be cancelled at any time.
2. How to I schedule an automatic top up?
Firstly, you will need to have your credit card information stored to allow charges for scheduled top ups. If your credit card is not stored you will be required to complete a top up and ensure that you choose to save your credit card when entering your payment details. When complete:
- Proceed to "Top Up Methods" on the main menu.
- Select "Automatic".
Select "Add New" then complete the form displayed. You will be required to assign a name to this automated top up, enter the phone number that will be receiving the top up, top up amount, and your desired fequency.
- When finished please click "SAVE".
- Please note, The service cannot be used with PayPal, AMEX or NCB KeyCard.
3. How do I cancel a scheduled automatic top up?
To cancel your scheduled top ups, Log into your account then go to Top Up methods and select “Automatic”. All automated top ups that have been set up on your account will be displayed. Below each of these you will see a “delete” link, please click this link to cancel any future automated top ups.
4. What is Fingertip Top Up?
The Fingertip Top Up feature enables you to quickly send top ups via your mobile phone from any location, at any time to any Digicel prepaid phone.
5. How do I cancel my Fingertip Top Up service?
To cancel your Fingertip service, Log into your account then go to Top Up methods and select “Fingertip”. Your Fingertip Top Up details will be displayed here and you may click the delete link at the end of the page to cancel the service.