Porting Terms of Use

Make the switch to the Island's Data Network and get Simply MORE..!!!

Switch for Free, Keep Your Number, Save & get Simply More..!!

When you port your number to Digicel, you receive the following:

Prepaid: Get a 30 Day Digicel Prime bundle for FREE and get to purchase the same plan for only $49.99 tilll July 2021, +  a FREE gift.  

Postpaid: Get your 1st and 6th month free when you switch your number to any of our Postpaid Digicel Prime Bundles, + a FREE gift. 

How do I get this offer?

·       Start the switch now or simply visit any of our retail stores today and complete the porting process. 

Here’s what you need to switch your number.

·       An active SIM

·       A signed porting request form

·       A form of photo identification

·       National ID Card

·       Driving Licence

·       Passport

·       Validation/Proof of ownership: SMS, IVR (fixed numbers)

·       In addition to the above, a copy of latest bill or a printout of the subscriber details are required for Postpaid accounts

FAQs

How often can I port my number?

Subscribers can only port their number once every ninety calendar days (three months).

What is required for porting?

·       Active SIM

·       Signed porting request form

·       Form of photo identification: a) National ID Card, b) Driving Licence and c) Passport

·       Validation/Proof of ownership: SMS, IVR (fixed numbers)

·       Note: In addition to the above, a copy of latest bill or a printout of the subscriber details are required for Postpaid accounts

How long would it take to port?

·       3 - 5 working days.

What happens to my credit?

·       Subscribers will lose any unused credit after porting. Voicemail messages will also be removed.