CHOOSE YOUR PREPAID BUNDLE

Prepaid Prime Bundles

 

1 DAY

DIGICEL PRIME BUNDLE

KYD4

Activate on MyDigicel
1GB Any Use Data
Unlimited On-Net Talk

  • PlayGo logo

    1GB

    PlayGo


    2hrs Television

  • BiP logo

    1GB

    BiP


    1hr Video Chat

  • Loop logo

    1GB

    Loop


    500 Articles

  • Billo logo

    1GB

    Billo


    1,000 Photos

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digicel simply more digicel simply more

1 DAY

DIGICEL PRIME BUNDLE

8GB | KYD4

Any Use Data

1GB

Basics

  • Any Use Data

    1GB

  • On-Net Talk

    Unlimited

7 DAY

DIGICEL PRIME BUNDLE

KYD15

Find a store
7 days Validity
1GB Data allowance
Unlimited On-Net Talk
50 Off-Net Talk

  • PlayGo logo

    7GB

    PlayGo


    14hrs Television

  • BiP logo

    7GB

    BiP


    6hr Video Chat

  • Loop logo

    7GB

    Loop


    3,500 Articles

  • Billo logo

    7GB

    Billo


    7,000 Photos

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7 DAY

DIGICEL PRIME BUNDLE

50GB | KYD15

Any Use Data

1GB

Basics

  • Validity

    7 days

  • Data allowance

    1GB

  • On-Net Talk

    Unlimited

  • Off-Net Talk

    50

30 DAY

DIGICEL PRIME BUNDLE

KYD35

Find a store
30 Days Validity
3GB Data allowance
Unlimited On Net Talk

  • PlayGo logo

    30GB

    PlayGo


    60hrs Television

  • BiP logo

    30GB

    BiP


    25hr Video Chat

  • Loop logo

    30GB

    Loop


    15,000 Articles

  • GoLoud logo

    30GB

    GoLoud


    450hrs Radio

  • Billo logo

    30GB

    Billo


    30,000 Photos

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30 DAY

DIGICEL PRIME BUNDLE

213GB | KYD35

Any Use Data

3GB

Basics

  • Validity

    30 Days

  • Data allowance

    3GB

  • On Net Talk

    Unlimited

30 DAY PLUS

DIGICEL PRIME BUNDLE

KYD55

Find a store
30 Days Validity
6GB Data allowance
Unlimited On-Net Talk
300 Off-Net Talk

  • PlayGo logo

    45GB

    PlayGo


    90hrs Television

  • BiP logo

    45GB

    BiP


    25hr Video Chat

  • Loop logo

    45GB

    Loop


    15,000 Articles

  • GoLoud logo

    45GB

    GoLoud


    675hrs Radio

  • Billo logo

    45GB

    Billo


    45,000 Photos

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30 DAY PLUS

DIGICEL PRIME BUNDLE

321GB | KYD55

Any Use Data

6GB

Basics

  • Validity

    30 Days

  • Data allowance

    6GB

  • On-Net Talk

    Unlimited

  • Off-Net Talk

    300

Family Bundle

Family Bundle

1 line

KYD50

Find a store
30 Days Validity
4GB Data allowance
Unlimited On Net Mins
- Anywhere Mins
3000 SMS

  • PlayGo logo

    30GB

    PlayGo


    60hrs Television

  • BiP logo

    30GB

    BiP


    25hrs Video Chat

  • Loop logo

    30GB

    Loop


    15,000 Articles

  • GoLoud logo

    30GB

    GoLoud


    450hrs Radio

  • Billo logo

    30GB

    Billo


    30,000 Photos

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Family Bundle

1 line

214GB | KYD50

Any Use Data

4GB

Basics

  • Validity

    30 Days

  • Data allowance

    4GB

  • On Net Mins

    Unlimited

  • Anywhere Mins

    -

  • SMS

    3000

 

 

 

Download and start enjoying more

 

 

 


Get more with our latest devices



Any Questions?

We are here to help! Visit our Help Center to learn more

This is about giving our customers more and allowing them to enjoy, touch and feel our suite of digital experiences as they live their best digital lives with us. The Digital Apps Bundle has more value through LARGE data allocations and an array of easy and brilliant Apps (including now Youtube and TikTok).

 

Yes, all customers will have the access to purchase the Digital Bundles.

 

All TikTok and Youtube Traffic comes from their respective bundles however these apps also rely on some 3rd party resources for certain functions.

i.e YouTube uses Google analytics when browsing the app and TikTok sources their gifs outside of the app. These would not be coved by the apps dedicated data.

Hence if a customer is out of main data to assist and attempts to use YouTube, searching or moving to another video would not work. Likewise, Tiktok sending gifs would not be successful.

 

 You can activate / purchase your bundle through 3 methods : 

Web, MDA or UMM User Experience:

 

·  Activation (Web):

       - Customers will be able to activate the Digicel Prime Bundle by accessing MyDigicel Web.

        - After gaining access to My Digicel by entering the Digicel ID, the customer will go the ‘My Plans’ section, select available plan, and click on the desired PRIME Bundle Plan to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        -  If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        -  If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (MyDigicel App):

        -  Customers will be able to activate the New Prepaid PRIME Bundle Plan by   accessing the MyDigicel App

        -  After gaining access to My Digicel by entering the Digicel ID, the customer will go the My Plans section, select available plan, and click on the desired  Prepaid PRIME Bundle to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        ·       If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        ·       If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (UMM):

    - Customers will dial *141# to access the UMM menu.

    -  Customers will then enter the desire selection code that will bring them to Prepaid PRIME Bundle Menu.

    - In the Prepaid PRIME Bundle Menu, the customer will enter the desire selection code and activate the desired duration PRIME Bundle plan.

    -  Once the customer confirms their activation of the PRIME Bundle plan they will receive a flash USSD message and follow by a SMS stating:

    ·   That the plan successfully activated if the customer had sufficient credit for activation.

    ·   Or if there was insufficient credit available for plan activation, the SMS would advise to please add the required funds and try again.

 

·  Renewal:

      -  Customers will receive a notification 2 days and 1 day before their PRIME Bundle expires advising that their plan will auto renew.

            ·  If at expiry the customer has sufficient credit on the plan will auto renew.

            ·   If the customer has insufficient credit at plan expiry, the auto renewal would have failed and the PRIME Bundle ends.

    - Customers will also be able to opt out of auto-renewal via UMM or the My Digicel App or the My Digicel Web.

 

·  Expiry:

        - When PRIME Bundle expires customers WILL NOT keep the remaining MB for their Digital Services DAs as NO GRACE PERIOD will be applied; However, customer will have Grace Period as per usual for their regular Data, Voice and  SMS bundle.

        -  Grace Period will remain the same for Data, SMS and Voice Bundles.

        -  Once the plan expires, customer will lose all remaining Digital Services             bundles.

Ø  D’Music: D’Music Bundle > Data Bundle > Main Credit

Ø  BiP Usage: BiP promo > BiP Bundle > Data Bundle > Main Credit

Ø  SportsMax: SportsMax DA > Data Bundle > Main Credit

Ø  PlayGo: PlayGo Bundle > Data Bundle > Main Credit

Ø  Billo: Billo Bundle > Data Bundle > Main Credit

Ø  Loop: Loop data > Data Bundle > Main Credit

Ø  GoLoud: GoLoud data > Data Bundle > Main Credit

Ø  YouTube: YouTube Bundle > Data Bundle > Main Credit 

Ø  TikTok: TikTok Bundle > Data Bundle > Main Credit 

MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via UMM *141#

 

Transit Table (Rollover/Accumulation Rules)

Services

Old to Old

Old to New

New to New

New to Old

Voice 

YES 

YES 

YES 

YES 

SMS 

YES 

YES 

YES 

YES 

DATA 

YES 

YES 

YES 

YES 

PlayGo 

YES 

YES   

YES 

YES 

D'Music 

YES 

YES 

YES 

YES 

SportsMax 

YES 

YES 

YES 

YES 

Billo 

YES 

YES 

YES 

YES 

BiP 

YES 

YES 

YES 

YES 

Loop 

YES 

YES 

YES 

YES 

GoLoud 

YES 

YES 

YES 

YES 

YouTube 

N/A 

NO  

YES 

NO 

TikTok 

N/A 

NO  

YES 

NO 

Prepaid Bundles