POSTPAID BUNDLES

PRIME M

DIGICEL PRIME BUNDLE

KYD65

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30 Days Validity
6GB Data allowance
Unlimited On Net Mins
200 Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS
3000 SMS

  • PlayGo logo

    45GB

    PlayGo


    90hrs Television

  • BiP logo

    45GB

    BiP


    38hrs Video Chat

  • Loop logo

    45GB

    Loop


    22,500 Articles

  • GoLoud logo

    35GB

    GoLoud


    450hrs Radio

  • Billo logo

    45GB

    Billo


    30,000 Photos

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PRIME M

DIGICEL PRIME BUNDLE

321GB | KYD65

Any Use Data

6GB

Basics

  • Validity

    30 Days

  • Data allowance

    6GB

  • On Net Mins

    Unlimited

  • Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

    200

  • SMS

    3000

PRIME L

DIGICEL PRIME BUNDLE

KYD85

Activate on MyDigicel
30 day Validity
10GB Data allowance
Unlimited On Net Mins
3000 SMS
400 Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

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PRIME L

DIGICEL PRIME BUNDLE

325GB | KYD85

Any Use Data

10GB

Basics

  • Validity

    30 day

  • Data allowance

    10GB

  • On Net Mins

    Unlimited

  • SMS

    3000

  • Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

    400

PRIME XL

DIGICEL PRIME BUNDLE

KYD105

Activate on MyDigicel
30 days Validity
Unlimited On Net Mins
3000 SMS
800 Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

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PRIME XL

DIGICEL PRIME BUNDLE

560GB | KYD105

Any Use Data

20GB

Basics

  • Validity

    30 days

  • On Net Mins

    Unlimited

  • SMS

    3000

  • Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

    800

PRIME XXL

DIGICEL PRIME BUNDLE

KYD120

Activate on MyDigicel
30 days Validity
Unlimited On Net Mins
3000 SMS
1000 Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

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PRIME XXL

DIGICEL PRIME BUNDLE

705GB | KYD120

Any Use Data

30GB

Basics

  • Validity

    30 days

  • On Net Mins

    Unlimited

  • SMS

    3000

  • Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

    1000

PRIME OPTIMUM

DIGICEL PRIME BUNDLE

KYD150

Activate on MyDigicel
30 days Validity
Unlimited On Net Mins
3000 SMS
1500 Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

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PRIME OPTIMUM

DIGICEL PRIME BUNDLE

860GB | KYD150

Any Use Data

50GB

Basics

  • Validity

    30 days

  • On Net Mins

    Unlimited

  • SMS

    3000

  • Anywhere Mins - Caribbean, USA, Canada, UK Fixed & other European destinations excl. VEDS

    1500

 

 

 

 

 

Download and start enjoying more

 


Get more with our latest devices



Any Questions?

We are here to help! Visit our Help Center to learn more

This is about giving our customers more and allowing them to enjoy, touch and feel our suite of digital experiences as they live their best digital lives with us. The Digital Apps Bundle has more value through LARGE data allocations and an array of easy and brilliant Apps (including now Youtube and TikTok).

 

Yes, all customers will have the access to purchase the Digital Bundles.

 

All TikTok and Youtube Traffic comes from their respective bundles however these apps also rely on some 3rd party resources for certain functions.

i.e YouTube uses Google analytics when browsing the app and TikTok sources their gifs outside of the app. These would not be coved by the apps dedicated data.

Hence if a customer is out of main data to assist and attempts to use YouTube, searching or moving to another video would not work. Likewise, Tiktok sending gifs would not be successful.

 

 You can activate / purchase your bundle through 3 methods : 

Web, MDA or UMM User Experience:

 

·  Activation (Web):

       - Customers will be able to activate the Digicel Prime Bundle by accessing MyDigicel Web.

        - After gaining access to My Digicel by entering the Digicel ID, the customer will go the ‘My Plans’ section, select available plan, and click on the desired PRIME Bundle Plan to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        -  If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        -  If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (MyDigicel App):

        -  Customers will be able to activate the New Prepaid PRIME Bundle Plan by   accessing the MyDigicel App

        -  After gaining access to My Digicel by entering the Digicel ID, the customer will go the My Plans section, select available plan, and click on the desired  Prepaid PRIME Bundle to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        ·       If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        ·       If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (UMM):

    - Customers will dial *141# to access the UMM menu.

    -  Customers will then enter the desire selection code that will bring them to Prepaid PRIME Bundle Menu.

    - In the Prepaid PRIME Bundle Menu, the customer will enter the desire selection code and activate the desired duration PRIME Bundle plan.

    -  Once the customer confirms their activation of the PRIME Bundle plan they will receive a flash USSD message and follow by a SMS stating:

    ·   That the plan successfully activated if the customer had sufficient credit for activation.

    ·   Or if there was insufficient credit available for plan activation, the SMS would advise to please add the required funds and try again.

 

·  Renewal:

      -  Customers will receive a notification 2 days and 1 day before their PRIME Bundle expires advising that their plan will auto renew.

            ·  If at expiry the customer has sufficient credit on the plan will auto renew.

            ·   If the customer has insufficient credit at plan expiry, the auto renewal would have failed and the PRIME Bundle ends.

    - Customers will also be able to opt out of auto-renewal via UMM or the My Digicel App or the My Digicel Web.

 

·  Expiry:

        - When PRIME Bundle expires customers WILL NOT keep the remaining MB for their Digital Services DAs as NO GRACE PERIOD will be applied; However, customer will have Grace Period as per usual for their regular Data, Voice and  SMS bundle.

        -  Grace Period will remain the same for Data, SMS and Voice Bundles.

        -  Once the plan expires, customer will lose all remaining Digital Services             bundles.

Ø  D’Music: D’Music Bundle > Data Bundle > Main Credit

Ø  BiP Usage: BiP promo > BiP Bundle > Data Bundle > Main Credit

Ø  SportsMax: SportsMax DA > Data Bundle > Main Credit

Ø  PlayGo: PlayGo Bundle > Data Bundle > Main Credit

Ø  Billo: Billo Bundle > Data Bundle > Main Credit

Ø  Loop: Loop data > Data Bundle > Main Credit

Ø  GoLoud: GoLoud data > Data Bundle > Main Credit

Ø  YouTube: YouTube Bundle > Data Bundle > Main Credit 

Ø  TikTok: TikTok Bundle > Data Bundle > Main Credit 

MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via UMM *141#

 

Transit Table (Rollover/Accumulation Rules)

Services

Old to Old

Old to New

New to New

New to Old

Voice 

YES 

YES 

YES 

YES 

SMS 

YES 

YES 

YES 

YES 

DATA 

YES 

YES 

YES 

YES 

PlayGo 

YES 

YES   

YES 

YES 

D'Music 

YES 

YES 

YES 

YES 

SportsMax 

YES 

YES 

YES 

YES 

Billo 

YES 

YES 

YES 

YES 

BiP 

YES 

YES 

YES 

YES 

Loop 

YES 

YES 

YES 

YES 

GoLoud 

YES 

YES 

YES 

YES 

YouTube 

N/A 

NO  

YES 

NO 

TikTok 

N/A 

NO  

YES 

NO 

Postpaid Bundles