Terms & Conditions: Quick Pick Plan

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Quick Pick Plans

1.     What are the Quick Pick plans?

Quick Pick plans give customers better value with bundled service that includes:

  • Data
  • WhatsApp Messaging
  • d’Music
  • Voice
  • SMS

2. Who can activate Digicel’s Quick Pick plans?

Quick Pick plans are available to all prepaid customers.

 

3. How do I activate a Digicel Quick Pick plan?

Customers can activate a Quick Pick plan by dialing *141# or via the My Digicel App.

 

4.  What Quick Pick plans are available to activate?

.
Validity Data Local Other + Int'l (USA, K Landlines) d'Music FREE WhatsApp messaging Price Price/Day
30 DAY 5GB 300 5GB YES $139.99 $4.67
Validity
30 DAY
Data
5GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
5GB
FREE WhatsApp messaging
YES
Price
$139.99
Price/Day
$4.67
30 DAY 3GB 300 3GB YES $99.99 $3.33
Validity
30 DAY
Data
3GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
3GB
FREE WhatsApp messaging
YES
Price
$99.99
Price/Day
$3.33
7 DAY 700MB 70 700MB YES $29.99 $4.28
Validity
7 DAY
Data
700MB
Local Other + Int'l (USA, K Landlines)
70
d'Music
700MB
FREE WhatsApp messaging
YES
Price
$29.99
Price/Day
$4.28
3 DAY 300MB 30 NO YES $19.99 $6.66
Validity
3 DAY
Data
300MB
Local Other + Int'l (USA, K Landlines)
30
d'Music
NO
FREE WhatsApp messaging
YES
Price
$19.99
Price/Day
$6.66

5. Can I have multiple Quick Pick plans active at once?

No, customers can only have one Quick Pick plan active at any given time.

 

6. Can I have both a Quick Pick plan and a Voice or Data plan active at once?

No, customers cannot have both plans active at once.

 

7. Can a customer add more data to their plan?

Yes, a customer can purchase a data add-on.

.
Data Add-Ons Description Price How to activate
75MB Data Add-On 75MB 4G Data $3.00 UMM & My Digicel
Data Add-Ons
75MB Data Add-On
Description
75MB 4G Data
Price
$3.00
How to activate
UMM & My Digicel
100MB Data Add-On 100MB 4G Data $5.00 UMM & My Digicel
Data Add-Ons
100MB Data Add-On
Description
100MB 4G Data
Price
$5.00
How to activate
UMM & My Digicel
200MBB Data Add-On 200MB 4G Data $7.00 UMM & My Digicel
Data Add-Ons
200MBB Data Add-On
Description
200MB 4G Data
Price
$7.00
How to activate
UMM & My Digicel
500MB Data Add-On 500MB 4G Data $10.00 UMM & My Digicel
Data Add-Ons
500MB Data Add-On
Description
500MB 4G Data
Price
$10.00
How to activate
UMM & My Digicel

8. Can a customer add more minutes to their Quick Pick plan?

No, customers are only able to add more data to their Quick Pick plan.

 

9. If I purchase a Quick Pick plan and would like to switch to a regular data or voice plan, am I able to?

Yes, a customer is able to move between plans as necessary. If the customer activates Pick Talk & Data 3 Day plan, but want to move to the 7 Day 600MB plan, customer is able to do so without restrictions. However, transit rules apply, where a customer cannot transit below a 7 day plan if moving from a 7day or higher plan.

 

10. What is d’Music?

D’Music is Digicel’s music streaming app that gives customers access to over 35 million tracks to download and stream.

 

11. Where can I download the app?

Customers can download the app for FREE from their App Store.

 

12. Do I need to activate a Quick Pick plan to use d’Music?

Yes, d’Music is only available on the following plans. If a customer does not activate one of the plans below, he/she will not be able to access the app after download.

Refer to table above for benefits (Question #4)

 

13. Will I be charged for using d’Music on the Quick Pick plan?

Customers are given an allotment of free usage per plan of choice. Once the data allotment has been used the customer will be charged from their data plan, then main account. 

.
Validity Data Local Other + Int'l (USA, K Landlines) d'Music
30 DAY 5GB 300 5GB
Validity
30 DAY
Data
5GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
5GB
30 DAY 3GB 300 3GB
Validity
30 DAY
Data
3GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
3GB
7 DAY 700MB 70 700MB
Validity
7 DAY
Data
700MB
Local Other + Int'l (USA, K Landlines)
70
d'Music
700MB
3 DAY 300MB 30 NO
Validity
3 DAY
Data
300MB
Local Other + Int'l (USA, K Landlines)
30
d'Music
NO

14. What aspects of WhatsApp are free with Quick Pick plans?

All Quick Pick plans give the customer FREE WhatsApp messaging, however customers will be charged from their data bundle for WhatsApp voice & video calls.

 

15. How do I check my balances?

Customers can check their balances by dialing *141# or through the My Digicel App.

 

16. Are there are promotional offers for Quick Pick Plans?

Yes, customers are able to get DOUBLE DATA on all Quick Pick plans, however plans must be activated through the My Digicel App.

.
Validity Data Local Other + Int'l (USA, K Landlines) d'Music FREE WhatsApp messaging Price Price/Day DOUBLE DATA IN My Digicel App***
30 DAY 5GB 300 5GB YES $139.99 $4.67 10GB
Validity
30 DAY
Data
5GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
5GB
FREE WhatsApp messaging
YES
Price
$139.99
Price/Day
$4.67
DOUBLE DATA IN My Digicel App***
10GB
30 DAY 3GB 300 3GB YES $99.99 $3.33 6GB
Validity
30 DAY
Data
3GB
Local Other + Int'l (USA, K Landlines)
300
d'Music
3GB
FREE WhatsApp messaging
YES
Price
$99.99
Price/Day
$3.33
DOUBLE DATA IN My Digicel App***
6GB
7 DAY 700MB 70 700MB YES $29.99 $4.28 1.4GB
Validity
7 DAY
Data
700MB
Local Other + Int'l (USA, K Landlines)
70
d'Music
700MB
FREE WhatsApp messaging
YES
Price
$29.99
Price/Day
$4.28
DOUBLE DATA IN My Digicel App***
1.4GB
3 DAY 300MB 30 NO YES $19.99 $6.66 600MB
Validity
3 DAY
Data
300MB
Local Other + Int'l (USA, K Landlines)
30
d'Music
NO
FREE WhatsApp messaging
YES
Price
$19.99
Price/Day
$6.66
DOUBLE DATA IN My Digicel App***
600MB

17. How long will the DOUBLE DATA offer be available in the App?

DOUBLE DATA plans will be available in My Digicel App until May 31st, 2017. After that date, customers will be able to activate the regular Quick Pick plans. 

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Terms & Conditions: Quick Pick Plan