Digicel’s “Prime Plus 50K Promotion” FAQs

Digicel’s “Prime Plus 50K Promotion” FAQs

Start Date: Friday, 22nd February, 2022 End Date: Friday, 8th April, 2022 These

Start Date: Friday, 22nd February, 2022 End Date: Friday, 8th April, 2022 These “My Digicel Prime Plus $50K Jackpot” Promotion (the “Promotion”) frequently asked questions (“FAQs”) and terms and conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes on the My Digicel mobile application (the “App”). You should read these FAQs and Terms carefully before participating in the Promotion. “We” or “us” means Digicel St.Kitts & Nevis Limited, a company registered under the laws of St.Kitts & Nevis with registered offices at the Koi Building located on One Airport Road.. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time. “I” or “You” means the person accessing or using the App to participate in the Promotion (and “my” and “your” shall have the same meaning). By participating in the Promotion on the App, you agree to be bound by these Terms. These Terms incorporate the My Digicel Terms and Conditions and Privacy Policy which you can access via the App. If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should stop participating in the Promotion immediately.

How does the Promotion work?

If using the MyDigicel App: Step 1: Open the MyDigicel App. Step 2: Go to the P

If using the MyDigicel App: Step 1: Open the MyDigicel App. Step 2: Go to the Plans & Bundles button at the bottom of the screen. Step 3: Once there, select the desired Prime Plus bundle. Step 4: Click “Activate” to confirm activation of the Prime Plus bundle. Step 5: You will automatically receive raffle tickets upon activation. Visit the home screen of the App to check your raffle ticket balance. 1 raffle ticket = 1 entry into the weekly and/or regional draws. Step 6: A weekly draw will be held during each week of the Promotional Period. One winner will be selected each week. Step 7: The Regional Grand Draw will be held on April 15th, 2022. A first, second and third place winner will be selected

If using UMM:

Step 1: Dial *140#. Step 2: Click “2” to go to Prime Plus bundles. Step 3: Choos

Step 1: Dial *140#. Step 2: Click “2” to go to Prime Plus bundles. Step 3: Choose the desired Prime Plus bundle. Step 4: Activate the Prime Plus bundle. Step 5: You will automatically receive raffle tickets upon activation. Dial *120*205# to check your raffle ticket balance. 1 raffle ticket = 1 entry into the weekly and/or regional draws. See Steps 6&7 above.

Will customers be notified when to participate in Promotion?

Yes, customers will be notified throughout the Promotional Period to participate

Yes, customers will be notified throughout the Promotional Period to participate via the App, SMS reminders and other forms of communication as Digicel deems fit.

What prizes can I win?

Active Prime Plus customers can win the following prizes:

Active Prime Plus customers can win the following prizes:

Weekly Prizes

$1,000 supermarket shopping spree

10.2” IPad

Free mobile service for a year

Samsung A22

$1000 cash

6 months Free Postpaid service

 

 

Regional Grand Prizes

First Place - $50,000

Second Place  - $15,000

Third Place - $5,000

Can I participate in the Promotion while roaming?

This Promotion is not accessible while roaming.

This Promotion is not accessible while roaming.

How will the Winner be selected?

An Eligible Customer will be selected at random from the complete list of Eligib

An Eligible Customer will be selected at random from the complete list of Eligible Customers received during the Promotional Period. All entries be printed and put into a bin where a winner will be selected. The winner selection will be done via Live social media or radio. b. Selection will take place at Digicel St.Kitts & Nevis Limited on April 15th, 2022.

How are Prizes redeemed?

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a. The winner will be notified by a Digicel representative who will call the mobile phone number used by the winner to participate in the Promotion. b. If the Prize is declined, or unclaimed due to Digicel being unable to contact the winner from the contact details supplied after three (3) attempts (reasonably split over a twenty-four (24) hour period) then Digicel reserves the right to withdraw the Prize from the winner and another draw will be conducted to randomly select a new winner. c. This process will be repeated until all Prizes are awarded.

What will Winners need to present in order to claim Prizes?

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Winners must present a valid Government issued photo ID (passport, voter’s identification card or driver’s licence). The winner will be required to complete and sign a redemption form confirming their receipt of the prize and a Consent and Release Form authorizing the use of their picture (where they chose to do so) on Social Media.

Additional Terms and Conditions

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