Plans and Services Help | Digicel St. Kitts & Nevis

Additonal mobile services offered by Digicel St. Kitts

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Our Services Make Your Life Easier

With our Call Me service you can send a text message with less than ECD 0.10 on your account to another prepaid user with the message to call you.

To use Call Me, simply dial *126*1869xxxxxxx # Send. (xxxxxxx representing the phone number of the person you are trying to reach).

Need to request Digicel credit from family or friends? You can use the Credit Me service to request credit from friends or family anywhere in the world with just one quick text message.

To send a Credit Me request to your friends or family in St. Kitts and Nevis:

  1. Dial *127*1869, the receiver's number, *, the amount you want to get, #, and press send (E.g., To ask for $200 from 7654321 dial *127*18697654321*200#)

  2. The receiver will get a text message from your number asking them to send you Digicel credit

To send a "Credit Me" request to your friends or family abroad:

  1. Dial *127*,the receiver's number, *0# and press send (E.g., to ask 8691234567 to send you Digicel credit, dial*127*18691234567*0#)

  2. The receiver will get a text message from your number asking them to send you Digicel credit

Note: Only Digicel prepaid customers can request credit via the Credit Me service. In order to request credit, your account balance must be less than $3. Digicel prepaid customers may request credit from anyone with a mobile phone, anywhere in the world.

Want to send credit to family and friends? Credit U lets you easily transfer credit to any prepaid or postpaid Digicel user in St. Kitts and Nevis, or around the world with just a quick text message.

Transfer any amount between $15 and $200 (ECD) to your friend or family member with Credit U. The first Credit U transfer sent each day costs $5, any other Credit U requests sent that day are free!

Here’s how to use Credit U:

  1. Dial *128*1869, the receiver's number, *, the amount you want to send, # and press send.  (E.g., to send $200 to 1234567: *128*18761234567*200#) 

  2.  Wait for the confirmation message

  3.  Then dial *128*1# and press send to confirm or to cancel, dial *128*2# 

  4.  Both sending/receiving users will receive a confirmation message

Need to check your account balance? Here’s how:

  1. Dial *120#

  2. Press “Send”

  3. Your current balance will appear on your phone’s screen

Note: Both Digicel prepaid and postpaid customers can send credit with Credit U, but only Digicel prepaid customers can receive credit via Credit U.

Digicel Live is your mobile source for latest news, sports, and games directly from your Digicel phone. Choose from a variety of content in Digicel Live, including:

  • Digicel Place: a community where you can upload and share pictures, short video clips, and comments with other people.

  • Ringtones: purchase from international and local artistes. 

  • Games: play games online or download Java games to play offline.

  • Mobile TV: download applications to watch TV. (Access to Mobile TV requires a multimedia mobile phone that is compatible with the service.)

  • Email (My Mail): access email accounts from Yahoo, Hotmail and Gmail.

  • Digicel Chat: communicate with other Digicel users via text chat. You can access both local Chat and International Chat.

  • News: read local news and international news.

  • Sports: access information on local and international sports

  • Info services: popularly known as DigiInfo (444 4636), send a keyword to the short code and get up-to-date information. (e.g., Storm, Cinema, Jokes, Horoscopes, etc.)

  • Cool links: navigate to other links that are offered by the Digicel live portal (e.g., Google to conduct searches etc.)

  • Java Games: enjoy your downtime with Digicel’s Java Games! Download any of our four fun and interactive games and conveniently play them offline!

DigiInfo is your wireless way to stay informed!

On the road and want to know the latest football or cricket results? En route to the airport road and want to check flight arrival and departure times? With DigiInfo you’ll be able to request match scores, flight departures, movie listings, international stock market results, local and international news headlines, top 10 music videos, and local and international weather at just $10 per info request.

How does it work? It’s simple, just send a text:

  • From your phone menu select “Messages”

  • Select "Edit" or Write Message

  • Type in the key word for the information you want

  • Send your message to 444-INFO (4636)

  • Receive a DigiText with your reply within a minute

The content of some information you request may require the service to send you more than one DigiText to display the answer to your question. Regardless of the length of the answer you receive, you’ll always be charged just $10 per request.

Digicel's voicemail service is easy to use, fast to access and checking messages is free from your Digicel mobile phone. Your 24-hour answering service will automatically take a message for you when your phone is in use, switched off or when you simply can't answer.

To access voicemail, dial 123 and follow the prompts. The first time you access your voicemail you will be asked to personalise it with your name and password. Let your friends know they have reached the right person by personalising your voicemail with your name! 


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