Thursday, October 18th, 2018 - Basseterre, St Kitts & Nevis: Telecommunication and entertainment company Digicel has announced it will very soon complete the final phases of its major mobile network upgrade.
“The culmination of the multi-million-dollar investment program will see residents and businesses in St. Kitts and Nevis benefit from island-wide high speed LTE mobile data. It is anticipated that customers with compatible devices, will enjoy faster data speeds on the existing service. Customers can also expect increased coverage with the addition of ten (10) new cell sites. This additional coverage means that Digicel has expanded to meet the current and future demands of its customers” the company’s Chief Executive Officer Ronan McGrane said.
“Digicel will announce full details soon of the new LTE service and the steps they are taking to ensure the maximum number of people can benefit from the advantages in an affordable, simple way..
“The final phase of network deployment and testing will see limited periods and locations experiencing some disruption to existing services. Digicel has committed to providing clear guidance for customers on its social media channels and via SMS. Customers are encouraged to follow Digicel on Facebook, Instagram and/or Twitter to ensure they are aware of any planned service fluctuations,” the CEO added.
McGrane said, “We are always sensitive to any instance of disruption to service for our customers. That’s why we are taking steps to provide as much information as possible.
McGrane added, “An island-wide LTE network will be a first for St. Kitts and Nevis and will deliver great benefits and lifestyle changes to all Digicel customers. Once we switch the LTE network on, the only thing our customers will need to enjoy the benefits are a compatible SIM card, phone, LTE phone settings on and a data plan.”