How long will the promotion run?


Scratch & Match runs from Friday 23rd April – June 30th 2021


How does this promotion work?



Customers purchasing a top-up of $20 or more from resellers or paying their bill at one of our stores, will receive a Digicel scratch card/s.


At least four of the eight Digicel digital apps (MyDigicel, BiP, Billo, D’music, GoLoud, PlayGo, LooP, SportsMax) will be on every card.


A customer has won, once two or more of the same app is on the card. Having three or more apps wins you a prize of higher value. There are four “GOLDEN CARDS” (the same app, 4 times).


Customers’ name and contact should be written on the non-winning cards and taken to the nearest retail store. This will qualify a chance to win a grand prize.

Winning cards can also be redeemed at both Digicel stores in St. Kitts and Nevis.



How can I qualify to win in the Scratch & Match Promotion?    



·        Top Up $20 or more at any Digicel store or from an authorized reseller.


·        Pay your GSM/ H&E bill in full


·        Signing up for new GSM/ H&E bill where deposits are included



Opportunities to DOUBLE and TRIPLE chances to Scratch & Match.


·        Caribbean Lottery will have a Double day May 4th where every customer receives 2 cards for $20 or more top ups



How many cards do I receive per transaction?



·        Paying your Postpaid and H&E bills gets two cards


·        Topping up $20 or more gets one card.



Who can benefit from the Scratch & Win Promotion?


·        All Digicel prepaid LTE & non LTE customers. All Digicel postpaid and H&E customers excluding corporate accounts.

·        Customers who download the Digicel digital apps 


When does this promotion end?


Scratch & Match runs from Monday 23rdApril – June 30th  2021


What are the prizes to be won?


Cash, Credit, Branded merchandise, Discounts from partners, Gas vouchers, Spa vouchers, Lottery tickets, Cellular accessories, Restaurant vouchers, Rituals coupons, Dominoes Vouchers, KFC vouchers


How do I redeem my prize in this promotion?


·        Prizes must be collect at the stores in St. Kitts or Nevis. Prizes can be collected on 2 days during the week


·        The App seen after scratching off the card should be installed, in order for the customer to claim the prize.



Does my scratch card expire?


Promotion ends June 30th but prizes can be redeemed on or before July 9th, 2021.



Additional Terms and Conditions


A.     This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.


B.      We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.


C.     The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.


D.     We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion.


E.      If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification.


F.      Prizes are not exchangeable and are not redeemable for cash.


G.    We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.


H.     Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.