“Go ViP with Prime ”
Start Date: Monday May 23rd. 2022
End Date: Monday June 19th, 2022
These “ViP with Prime” Promotion (the “Promotion”) frequently asked questions (“FAQs”) and terms and conditions (the “Terms”) apply to you and govern your participation in the Promotion for a chance to win a VIP Experience to the Festival. You should read these FAQs and Terms carefully before participating in the Promotion.
“We” or “us” means Digicel St.Kitts & Nevis Limited, a company registered under the laws of St.Kitts & Nevis with registered offices at the Koi Building located on One Airport Road. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.
“I” or “You” means the person accessing or using the App to participate in the Promotion (and “my” and “your” shall have the same meaning).
By participating in the Promotion on the App, you agree to be bound by these Terms.
If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should stop participating in the Promotion immediately.
1. What is the “VIP with Prime’ Campaign?
Digicel is offering our customers the opportunity to win VIP tickets to the Festival in St.Kitts and Nevis from June 23rd to 26th, 2022! Any customer who activates any Prime Plus bundle in the App or by shortcode menu (*140# UMM code), Pays their post-paid Bill in full and on time, and customers who sign up for a new Prime Plus Post-paid Plan chance to Win the Ultimate ViP Experience to the Festival. The ViP Experience includes ViP tickets for one winner and 2 friends, spa treatments, grooming for men and Make up glam for females as well as ViP Pick up and drop off to the event. Customers are encouraged to remain on their Prime plus bundle to increase their chances of winning.
2. What is the Promotional Period for the Promotion?
The Promotion is valid from May 23rd – June 20th the “Promotional Period”).
3. Who is eligible to enter the Promotion (an “Eligible Customer”)?
In order to be eligible for the Promotion, you must be:
a. Prepaid Digicel Customer and activate a Prime plus Bundle in the My Digicel App or the shortcode *140# menu.
b. Postpaid customers who pay their post-paid bill in full and on time.
c. Customers who sign up for a new Prime plus Postpaid account.
4. Who cannot participate in the Promotion?
The following Digicel Customers are excluded from participating in the Promotion:
a. Any person who, at any time on or after August 1st, 2021, was or is a director, officer, employee, or agent of Digicel St.Kitts & Nevis or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel SKN;
b. Families of Employees;
c. Persons under the age of eighteen (18).
d. Persons who do not reside in St.Kitts & Nevis
5. Will customers be notified when to participate in Promotion?
Yes, customers will be notified throughout the Promotional Period to participate via the App, SMS reminders and other forms of communication as Digicel deems fit.
6. Can I participate in the Promotion while roaming?
This Promotion is not accessible while roaming.
7. How will the Winner be selected?
a. An Eligible Customer will be selected at random from the complete list of Eligible Customers received during the Promotional Period. The winner selection will be done via Live social media or radio.
b. Selection will take place at Digicel St.Kitts & Nevis Limited on July 20th, 2022.
8. How are Prizes redeemed?
a. The winner will be notified by a Digicel representative who will call the mobile phone number used by the winner to participate in the Promotion.
b. If the Prize is declined, or unclaimed due to Digicel being unable to contact the winner from the contact details supplied after three (3) attempts (reasonably split over a twenty-four (24) hour period) then Digicel reserves the right to withdraw the Prize from the winner and another draw will be conducted to randomly select a new winner.
c. This process will be repeated until all Prizes are awarded.
9. What will Winners need to present in order to claim Prizes?
Winners must present a valid Government issued photo ID (passport, voter’s identification card or driver’s licence). The winner will be required to complete and sign a redemption form confirming their receipt of the prize and a Consent and Release Form authorizing the use of their picture (where they chose to do so) on Social Media.