Postpaid Notice- Legacy Postpaid - Smart Plans

Increased data & voice allowance and new monthly subscription for Legacy Postpaid (Smart) Plans

Dear Valued Digicel Customer:

We hope that you have been enjoying our services.

We are writing to let you know that following a review of our suite of Smart Postpaid plans, effective January 22, 2021, we will make the following changes to pricing and monthly data allowance.

The changes will reflect on your bill for the month of January, which becomes due by February 27, 2021. While we understand how these price adjustments may affect you, we want to assure you that the additional data allotment ensures that we preserve the value within each of the affected plans.

Plan Name

Monthly Data

New Monthly Data

Subscription Fee

New Subscription Fee

LTE GoSmart+

6GB

7.5GB

$6,380.00

$7,000.00

LTE MoreSmart+

8GB

10GB

$8,305.00

$9,100.00

LTE PremiumSmart+

10GB

12.5GB

$9,570.00

$10,500.00

StartSMART

500MB

512MB

$1,705.00

$1,850.00

GoSMART

1GB

1.5GB

$2,585.00

$2,800.00

MoreSmart

4GB

5GB

$3,850.00

$4,200.00

All Star

6GB

7.5GB

$3,850.00

$4,200.00

PremiumSmart

5GB

6GB

$5,555.00

$6,100.00

EliteSmart

7GB

8.5GB

$7,975.00

$8,750.00

 MAXSMART

10GB

12.5GB

$12,705.00

$13,950.00

Increased data allowance and new monthly subscription charges

Prices exclude taxes

These rate adjustments reflect the rising cost of providing mobile voice and data services.

We continue to invest in upgrading our network in order to deliver new and enhanced services. We have recently expanded our superfast LTE mobile data service to over 500 towns and cities in order to meet the changing digital needs of customers like you.

Try one of our NEW Prime Postpaid plans below, giving MORE value at unbeatable costs for your Digital Lifestyle. Upgrading is FREE.

Contact us at JAM_CC_PostpaidPlanUpgrade@digicelgroup.com and upgrade today!

New Postpaid PRIME Plan Benefits

Plan Name

Monthly Mobile Data

Monthly Subscription (excl. tax)

Digital Apps (Monthly Usage Data)

Loop

D’Music

Sportsmax

PlayGo

GoLoud

BiP

Billo

Prime – Intro Plan

5GB

$2,200.00

30GB

30GB

30GB

30GB

30GB

30GB

30GB

Prime – Start Plan

10GB

$3,700.00

30GB

30GB

30GB

30GB

30GB

30GB

30GB

Prime – Core Plan

15GB

$6,000.00

30GB

30GB

30GB

30GB

30GB

30GB

30GB

Prime – Plus Plan

30GB

$12,000.00

30GB

30GB

30GB

30GB

30GB

30GB

30GB

Additional Benefits:

Plan Name

Voice Bundle: On-Net

Voice Bundle: Off-Net

SMS

Social Media*

Prime – Intro Plan

Local Unlimited*

Local Unlimited

Unlimited

Prime – Start Plan

Local Unlimited*

Local Unlimited

Unlimited

Prime – Core Plan

Local Unlimited*, 60 Mins Intl (USA, CAN, UK fixed)

Local Unlimited

Unlimited

Prime – Plus Plan

Local Unlimited

Local Unlimited

Unlimited

*FUP applies

*Social Media = Snapchat, Whatsapp, Instagram, Facebook, Twitter

We appreciate your patronage, and we look forward to continue serving you.

Should you have any questions about these changes, please contact us via the following channels:

·         Email: customercare@digicelgroup.com

·         24/7 Chat Support: https://digicel.ly/Livechat_Jam

Thanks for making it Digicel.