Postpaid Notice - Legacy Postpaid (Value & Sweet Plans)
Increased data & voice allowance and new monthly subscription for Legacy Postpaid (Value & Sweet) Plans
Dear Valued Digicel Customer:
We hope that you have been enjoying our services.
We are writing to let you know that following a review of our suite of Value & Sweet Postpaid plans, effective January 22, 2021, we will make the following changes to pricing, voice minutes and monthly data allowance.
The changes will reflect on your bill for the month of January, which becomes due by February 27, 2021. While we understand how these price adjustments may affect you, we want to assure you that the additional data allotment ensures that we preserve the value within each of the affected plans.
Plan Name |
Monthly Data |
New Monthly Data |
Subscription Fee |
New Subscription Fee |
Monthly Voice Mins |
New Monthly Voice Mins |
SMART250 |
1GB |
1.5GB |
$3,465.00 |
$3,800.00 |
- |
- |
SMART750 |
2GB |
2.5GB |
$5,555.00 |
$6,100.00 |
- |
- |
VALUE350 |
- |
- |
$1,815.00 |
$1,950.00 |
350 |
385 |
VALUE600 |
- |
- |
$3,245.00 |
$3,550.00 |
600 |
660 |
ANYWHERE 1499 |
- |
- |
$1,980.00 |
$2,150.00 |
165 |
180 |
ANYWHERE 1999 |
- |
- |
$2,585.00 |
$2,800.00 |
165 |
180 |
Increased data allowance and new monthly subscription charges
Prices exclude taxes
These rate adjustments reflect the rising cost of providing mobile voice and data services.
We continue to invest in upgrading our network in order to deliver new and enhanced services. We’ve recently expanded our superfast LTE mobile data service to over 500 towns and cities in order to meet the changing digital needs of customers like you.
Try one of our NEW Prime Postpaid plans below, giving MORE value at unbeatable costs for your Digital Lifestyle. Upgrading is FREE.
Contact us at JAM_CC_PostpaidPlanUpgrade@digicelgroup.com and upgrade today!
New Postpaid PRIME Plan Benefits
Plan Name |
Monthly Mobile Data |
Monthly Subscription (excl. tax) |
Digital Apps (Monthly Usage Data) |
||||||
Loop |
D’Music |
Sportsmax |
PlayGo |
GoLoud |
BiP |
Billo |
|||
Prime – Intro Plan |
5GB |
$2,200.00 |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
Prime – Start Plan |
10GB |
$3,700.00 |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
Prime – Core Plan |
15GB |
$6,000.00 |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
Prime – Plus Plan |
30GB |
$12,000.00 |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
30GB |
Additional Benefits:
Plan Name |
Voice Bundle: On-Net |
Voice Bundle: Off-Net |
SMS |
Social Media* |
Prime – Intro Plan |
Local Unlimited* |
Local Unlimited |
Unlimited |
|
Prime – Start Plan |
Local Unlimited* |
Local Unlimited |
Unlimited |
|
Prime – Core Plan |
Local Unlimited*, 60 Mins Intl (USA, CAN, UK fixed) |
Local Unlimited |
Unlimited |
|
Prime – Plus Plan |
Local Unlimited |
Local Unlimited |
Unlimited |
|
*FUP applies
*Social Media = Snapchat, Whatsapp, Instagram, Facebook, Twitter
We appreciate your patronage, and we look forward to continue serving you.
Should you have any questions about these changes, please contact us via the following channels:
· Email: customercare@digicelgroup.com
· 24/7 Chat Support: https://digicel.ly/Livechat_Jam
Thanks for making it Digicel.
