With Digicel Quick Picks, select customers can now purchase a value-packed bundle of data, talk and SMS. Bundles will be available as 3-Day, 7-Day and 30-Day Plans. If you qualify for a Quick Pick Plan, you’ll be able to choose from the top 3 that have been custom-built just for you.
The higher the duration of your Quick Pick Plan, the more you save. To find out which Quick Plan is right for you, please go to the MyDigicel app or dial *147#.
Go ahead, enjoy even more value with Quick Pick Plans from Digicel!
FREQUENTLY ASKED QUESTIONS
Customers may avail of their Quick Pick Plans regardless of their active prepaid rate plan. This includes all five (5) rate plans as follows:
Note: Hybrid, Dual and VIP Attraction customers are not eligible for the Quick Pick Plans.
3. How does the Quick Pick Plans work?
6. How do I activate the Quick Pick Plans?
Quick Pick Plans may be activated via the *147# Services Menu or by using the My Digicel App.
7. Is there a benefit to activating a Quick Pick Plan?
Digicel’s Quick Pick Plans give you simplicity and more value in three easy-to-understand offers: Talk, Data and Text bundle
8. Why are my Quick Pick Plan offers different from another customers’?
Your selection of Quick Pick plans will be done based on your usage patterns and will attempt to best suit your lifestyle.
9. Can I reactivate my Quick Pick Plan after it has ended?
Yes. You will have the option to reactivate the plan via My Digicel App or via the *147# Services Menu.
10. Can I deactivate my Quick Pick Plan
No. Once the plans have been activated, cancellation may only be done by means of opting out at the renewal prompt, thus, preventing the automatic renewal of the plan.
11. How do I check my Quick Pick Plan balance?
You are able to check your bundle balances for voice, text & data using :
Your Quick Pick bundles will rollover once the plan is automatically renewed/ repurchased or a new 4G Data, LTE Data or LTE Smart Plan is activated.
Example: If you activate a 3-day plan at 10:00 am on February 17, 2017, the plan will expire at 10:00 am on February 20, 2017. However bundle balances will be valid for use up to 11:59 PM on February 20, 2017. That means any remaining data, voice minutes or text messages may be used until that time and available for roll over to another activated plan, once the activation is completed before 11:59 PM.
13. Am I able to use my Quick Pick bundles after my plan expires?
Yes. You will be able to use your bundles up to 11:59 pm on the day the plan expires as outlined above.
14. Will I qualify for other promotions while my Quick Pick Plan is active?
You will not qualify/benefit for the following promotions while the Quick Pick Plan is active:
These promotional benefits become available for use once your Quick Pick Plan expires.
15. Can I benefit from bonuses associated with Diaspora Online and In-store top-ups while on a Quick Pick Plan?
Yes. Eligible online and in-store top-ups will result in the associated bonuses being applied to your account.
16. How will my bonuses received from Diaspora online and in-store top-ups be treated while on a Quick Pick Plan?
Diaspora Boost My Bonus Offer
18. If I activate my BFFF and have Quick Picks bundle available, will my Quick Pick balances be used first?
Yes. Quick Pick bundles will be used before your BFFF balance once making a call to your BFFF partner.
19. If I qualify for Prepaid Free Nights before activating a Quick Pick Plan, will the Quick Pick voice bundle be used first?
No. Your Prepaid Free Nights free calling benefit will be used before your Quick Pick Plan voice bundle.
20. If I have an active Quick Pick Plan and DigiLoan credit available, which balance will be used first?
Your Quick Pick bundles will be used before your DigiLoan balance is affected.
21. Can I activate my Quick Pick Plan and an International Calling Plan at the same time?
23. How do I change plans?
Voice and Text and Data bundles will roll over upon transiting.
Text messages will be charged at regular rate from your Main balance
Data charges will be rated at $45 per MB or charged from any other Data balance available
Note: Voice calls will be charged per Rate Plan once the Quick Pick Plan has expired.
25. Will I receive a message to tell me when my bundles are completely used?
Yes. You will be able to change from your 4G Data plan to a Quick Pick plan and from a Quick Pick plan to any 4G Data Plan.
You will receive additional bundles from the Data plan activated.
If a plan change was completed from a Quick Pick Plan to a 4G Data plan, Quick Pick voice and text bundles will remain on account for the duration of the Quick Pick Plan.
Yes. You are able to change from your LTE Data/LTE Smart plan to a Quick Pick Plan and from a Quick Pick plan to any LTE Data/LTE Smart plan.
You will receive additional bundles from the plan activated.
If a plan change was completed from a Quick Pick Plan to a LTE Data/LTE Smart plan, Quick Pick voice and text bundles will remain on your account for the duration of the Quick Pick Plan.
No. There is no special way to dial the destinations included in the ‘Anywhere’ minutes.
No. You must be in Jamaica on the Digicel Jamaica network to benefit from this offer.