4G Broadband

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Stay Connected With Digicel's 4G Broadband



Important Notice

Important update for wireless broadband customers

Digicel wishes to advise that the 4G Broadband network in Kingston and St. Andrew will be retired on October 31, 2018. This is a result of the network reaching the end of its useful life. As a result, we are unable to get the support that is needed in order to maintain an acceptable standard of service to customers. A Digicel representative will be in touch affected customers about choosing the right service plan.

We understand how important your internet service is to you and apologise for any inconvenience. Our teams will work quickly to help you with getting connected to the Digicel LTE or fibre service available in your area, at speeds over 10 times faster.

For more information, please text 48 to 137, or email broadbandsupport@digicelgroup.com



4G Broadband

Digicel wishes to advise customers that due to local currency devaluation, there will be an increase in the subscription fee for select 4G Broadband WiMax plans, effective August 1, 2016.

The following plans will be affected: 

4G Broadband Plans
4G Broadband WiMax Plan Original Fee New Fee
Prepaid 1-Day Plan JMD $300 JMD $350
4G Broadband WiMax Plan
Prepaid 1-Day Plan
Original Fee
JMD $300
New Fee
JMD $350
Prepaid 3-Day Plan JMD $700 JMD $800
4G Broadband WiMax Plan
Prepaid 3-Day Plan
Original Fee
JMD $700
New Fee
JMD $800
Prepaid 7-Day Plan JMD $1200 JMD $1350
4G Broadband WiMax Plan
Prepaid 7-Day Plan
Original Fee
JMD $1200
New Fee
JMD $1350
Postpaid 30-Day Plan JMD $2500 JMD $2700
4G Broadband WiMax Plan
Postpaid 30-Day Plan
Original Fee
JMD $2500
New Fee
JMD $2700

For more information, please contact Customer Care by dialling 100 from your Digicel phone or 888-DIGICEL (344-4235) toll-free from a non-Digicel phone.

What is Digicel 4G Broadband?

Digicel has built a brand new network, powered by WiMAX technology that covers 64% of the Jamaican population with the Island’s fastest wireless internet. With speeds up to 6 Mbps, you can stream movies, play games and video chat online to your heart’s content.

How is 4G Different from Digicel’s Existing Data Services?

Digicel 4G Broadband is a completely new network. Digicel 4G Broadband’s network was built to provide Jamaica’s fastest wireless Internet to your netbooks, laptops and PCs both at home and on the go. That means the largest dedicated wireless 4G bandwidth anywhere on the island is now available to you. I doesn’t matter if you want to download movies, upload videos, play games or just posting pictures to Facebook, you have the bandwidth to make it happen and fast.

What can I do with Digicel 4G Broadband?

What have you always wanted to do with the Internet? Anything you want to do is now possible. Want to catch the cricket from South Africa, or even from just up the road in Ochi? Want to send presentations from home to the office or just video chat with your friends and family abroad? Want to download a movie or upload your latest pictures from last night’s lyme to Facebook? With Digicel 4G Broadband, Jamaica’s fastest wireless Broadband, you have the connection to do it all.

Where can I use Digicel 4G Broadband?

That’s the great thing about Digicel 4G Broadband, you can get a connection wherever we have coverage. Of course, you can use it at home with your netbook, laptop or PC but you can also take it on the road with you. As long as you are within our coverage area, you can set up your Digicel 4G Broadband modem and start using Jamaica’s fastest wireless Broadband. Check out our 4G Coverage Area Map below.

How does 4G wireless compare to other wireless Internet connections?

Because Digicel 4G Broadband has built a special network to provide Jamaica’s fastest wireless broadband, you just don’t experience the same sort of difficulties as with other wireless solutions. There’s no finding a WiFi hotspot or waiting and watching minutes for hours as your music downloads, or your photos upload, or your video simply streams to a screen too small to see it properly.

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4G Broadband