1. I am unable to send SMS. How do I get this rectified?
This can be a result of any of the below reasons:
- The handset being used may have an issue. In this case, please call Customer Care at 100 or visit one of our dealer stores.
- Check the message settings on your handset to ensure MCN is +18763800154
- There might be an SMS barring on your account. To check, dial #33*Barring Password*16#, then press SEND. (If you did not set a barring password, you can use the manufacturer code 0000).