Sandals Cuts Call Costs by 44% with Digicel Business

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Sandals Cuts Call Costs by 44% with Digicel Business

All-inclusive Caribbean vacation destination, Sandals Resorts, has reported a 44% decrease in their communication costs just one year after beginning a Pan-Caribbean closed-user group (CUG) from Digicel Business. The communication solution enables unlimited calling on the Digicel network between the company’s employees across its fifteen locations throughout the Caribbean.

CEO of the Sandals Resorts, Adam Stewart, was delighted with the savings and the improvements in their communication system, saying, “At Sandals International, communication is a critical part of what we do.  Therefore, we have to ensure we have the most efficient and cost-effective systems in place to keep the lines of communication open in our company—the exclusive level of service we are able to provide to our customers is dependent on this.”

Stewart added, “Digicel Business has provided a great solution that not only keeps us connected but also allows us to be more cost-efficient. Additionally, the responsiveness of the Digicel Business team has made working with them a great experience.”

General Manager of Digicel Business, Jason Corrigan, said, “Communication is very important for any company, especially for large companies with multiple locations. We are therefore happy to have partnered with Sandals Resorts International to provide them with an affordable solution that we know would enable greater collaboration among their employees, while allowing them to increase their productivity and group integration. The savings that SRI has realised is a testament to the products and services that we offer at Digicel Business. Importantly, it is a testament to our team who consistently work with our customers to customise solutions according to their needs.” 

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Sandals Cuts Call Costs by 44% with Digicel Business