If I activate a PlayGo CPL pass, will I be able to activate a regular data plan or mixed bundle (data+talk) and have both working at the same time?
Yes, you may activate any other data only plan or mixed bundle and your PlayGo CPL pass will still continue to work without inconvenience.
Can I use the data allocation of my PlayGo CPL pass to use other applications apart from the PlayGo app?
No, customers can only use their PlayGo CPL pass data allocation to stream on the PlayGo app.
Is there a limit to how many times I can activate the daily pass?
No, customers may purchase a PlayGo CPL Day pass as many times as they’d like.
What is the minimum requirement for my devices to be able to access PlayGo?
The minimum requirements for your devices to be able to access PlayGo are listed below:-
- Android Devices - Android OS 4.1 and above.
- Apple iOS Devices for iPad and iPhone - iOS 8.0 and above.
Not sure what version of Operating System you’re running?
- Android devices: Go to “Settings” “About device”
- Iphone devices: Go to “Settings” “General” “About”
Can I use PlayGo when I travel?
Yes; you can use PlayGo when you travel. However, data usage while roaming will be charged at roaming rates. You will also be able to access PlayGo via Wi-Fi connection for the duration of your pass.
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