Unlimited Data & Talk Plans

30 Day Unlimted Data & Talk Plans 

 

Frequently Asked Questions 

Launch Date: March 5th, 2020 

Price Increase: August 19, 2021

 

What is the 30 Day Unlimited Data & Talk?

 

Our Unlimited Data & Talk plan lets our Prepaid customers enjoy all the data local talk they need for 30 days. 

 

What does the Unlimited Data & Talk plan include?  

 

 

Bundle

30 Day Unlimited

Price

J$5,000

Data 

Unlimited

Anywhere Local Minutes

Unlimited

On-Net and Off-Net SMS

Unlimited

 

 

 

Who can benefit from the new Unlimited Data and Talk plan?

 

All Digicel Prepaid customers.  

 

How do I activate an Unlimited Data and Talk plan?

 

The most convenient way is via the MyDigicel app. You can also dial *147#

 

 

Which numbers can I call with my Unlimited local Anywhere minutes and texts?

Any local mobile or fixed line number

 

 

How can I check my balance? 

 

Your unlimited plan does not facilitate balance checks since you enjoy using voice and data without restrictions. 

 

Can I rollover my minutes or data from my Unlimited plan? 

 

Your Unlimited benefits will cease when your plan expires. This means there are no unused minutes and data for you to rollover to another plan.

 

Will my Unlimited Data & Talk plan auto renew?

 

Yes. Your Unlimited Data + Talk plan will auto-renew, provided that you have enough credit. We will send you a text message letting you know that your plan will auto-renew. 

 

What is Fair Usage? How does it affect my voice and data experience? 

 

To ensure that everyone enjoys a smooth data experience, we will apply our Fair Usage Policy in cases where a customer’s usage far exceeds normal individual data, voice and text consumption. This affects less than 2% of our customers who will still be able to browse at 2G speed for the remainder of their plan, make calls after using 3,000 minutes, or exceeding 100 texts in a day.

  

 

Will customers receive Fair Usage notifications?

 

Yes. Customers will be notified when they are approaching Fair Usage and are about to be charged for on-net and off-net calls.

 

Calls will be charged based on the One Rate charge of $7.99 per minute, or Gimme 5 rate of $11.99 +tax per minute.