Terms and Conditions 61 Phones
61 iPhones for 61 Years Terms and Conditions
Start Date: Friday, July 28, 2023
End Date: Friday, August 11, 2023
The “61 iPhones for 61 Years” Promotion (the “Promotion”) Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win an Apple iPhone 14. You should read these Terms carefully before participating in the Promotion.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time.
“I” or “You” means the person participating in this Promotion.
If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.
1. What is the “61 iPhones for 61 Years” Promotion?
This Promotion provides an opportunity for our Prepaid and Postpaid Digicel customers to win an Apple iPhone 14 128GB valued at $136,163.00 once they perform a Qualifying Activity during the Qualifying Period. For the duration of the Promotional Period, there will be 61 winners; 4 winners each day and 5 winners on the final draw date.
2. What is the Promotional Period?
This Promotion is valid from July 28, 2023 at 12:00 AM EST through to August 11, 2023 at 11:59 PM EST.
3. Who is eligible to enter the Promotion?
In order to be eligible for this Promotion, you must perform one of the following Qualifying Activities during the Qualifying Period (“Eligible Customer”):
For Postpaid Customers:
· Be on an active Prime Subscription Plan (i.e. no outstanding balance on your account during the Qualifying Period)
· Purchase an entry at a cost of One Hundred Dollars (JMD$100.00) by dialing *142# or calling 142
For Prepaid Customers:
· Activate/Be on an active Eligible Prime Brawta Plan (3 day or higher)
· Complete a Port-In (switch to Digicel)
· Purchase and activate a SIM
· Receive Twenty United States Dollars (USD$20.00) or more recharge (credit) from abroad
· Purchase an entry at a cost of One Hundred Dollars (JMD$100.00) by dialing *142# or calling 142
The following customers are excluded from participating in the Promotion:
a. Prepaid and Postpaid Corporate & Business account customers;
b. Customers who have elected not to participate in any Digicel promotions;
c. Employees/families of employees (Spouse and Children) of Digicel, employees of affiliated companies associated with this Promotion;
d. Ambassadors of Digicel;
e. Employees who have left Digicel within the three (3) month period preceding the commencement date of the Promotion and during the Promotional Period;
f. Customers who use only Digicel + (previously “Home & Entertainment” customers);
g. Postpaid customers with an overdue amount;
h. Directors of Digicel during the Promotional Period;
i. Customers who have ported their number to another telecommunications network during the Promotional Period;
j. Customers who have won a Grand Prize in Digicel’s 40 Million in 40 Days Promotion; and
k. Customers who have won a daily or weekly prize in Digicel’s 4 Cars in 4 Weeks Promotion.
4. What are the eligible Prime Plans or Postpaid Subscription Plans (“Eligible Plans”) that will grant customers entry into this Promotion?
Activation of the below Eligible Plans will grant customers an entry into the Promotion.
Subscription Plans for Postpaid:
|
Eligible Subscription Plans |
Prime Intro |
Prime Start |
Prime Start Discounted |
Prime Core |
Prime Core Discounted |
Prime Plus |
Prime Plus Discounted |
Prime Brawta Plans for Prepaid Customers:
Eligible Prime Brawta Plans |
3 Day Prime Brawta Plan |
7 Day Prime Brawta Plan |
7 Day Prime Brawta Plan – 25% discount |
7 Day Prime Brawta Plus Plan |
28 Day Prime Brawta Plan |
28 Day Prime Brawta Plan – 25% discount |
28 Day Prime Brawta Plan – 50% discount |
30 Day Prime Brawta Plan |
7 Day Stay Connected Online Plan |
14 Day Stay Connected Online Plan |
28 Day Stay Connected Online Plan |
7 Day Stay Connected Retail Plan |
14 Day Stay Connected Retail Plan |
28 Day Stay Connected Retail Plan |
5. How will entries be awarded?
Entries will be awarded as follows:
Qualifying Activity |
No. of Entries Awarded |
Activate/Be on an eligible Prime Brawta Plan other than a 28 Day or higher |
1 Entry |
Activate/Be on an eligible 28 Day or higher Prime Brawta Plan |
2 Entries |
Activate a new prepaid SIM |
1 Entry |
Activation of a ported SIM |
2 Entries |
Remain on an active Postpaid Prime Subscription (no outstanding bills) |
2 Entries |
Purchase an entry at a cost of One Hundred Dollars (JMD$100.00) |
1 Entry for each purchase |
Receive Twenty United States Dollars (USD$20.00) recharge (credit) or more from abroad |
1 Entry |
6. Will the customer be notified when to enter the Promotion?
Public awareness for this Promotion will be in the form of programmatic advertising, scanning QR code on promotional flyer, social media posting and direct SMS messages to the customers during the Promotional Period. The promotional details will also be uploaded to our website at www.digiceljamaica.com. Customers will be able to text “142” to 137 in order to receive promotional details.
The following SMS will be sent to customers:
Digicel ah celebrate Jamaica 61 with 61 iPhone 14! Activate a 3-day plan or higher OR buy an entry for only $100 for a chance to win. Text 142 to 137 for info.
The proposed radio script is as follows:
Announcer VO:
“61 iPhones for 61 Years!
Digicel ah celebrate dis Emancipendence by gifting 61 lucky customers EACH an iPhone 14!
To enter, mek di SWITCH to Digicel, activate a 3-day plan or higher, buy a SIM, be an active postpaid customer, get a top up of US$20 or more from farrin, OR purchase an entry for only a bills from NOW until August 11.
Make sure yuh ansa yuh phone when yuh see 876-619-5000!!
Visit digiceljamaica.com for more info.
Digicel...Better Connected.
Authorized under section 58 (3) of the Betting Gaming and Lotteries Act.”
Please see promotional flyer below:
1. Who can customers contact if they have queries or complaints about the Promotion?
For assistance with queries or complaints in respect of this Promotion, customers may contact Digicel’s customer care at Customercare@digicelgroup.com or by dialing 100.
2. Is there a limit to the amount of times a customer can enter the Promotion?
No, customers may enter the Promotion as many times as they wish. More entries mean more chances to win.
3. How many times can a customer enter and win?
Customers may only win once during the Promotional Period.
4. What is the Qualifying Period for the daily Draws?
The Qualifying Periods and the respective draw dates are as follows:
Draw No. |
Qualifying Period |
Draw Date |
No. of Winers |
Prize |
Sub-total (JMD) |
1 |
28-Jul-23 |
29-Jul-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
2 |
29-Jul-23 |
30-Jul-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
3 |
30-Jul-23 |
31-Jul-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
4 |
31-Jul-23 |
1-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
5 |
1-Aug-23 |
2-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
6 |
2-Aug-23 |
3-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
7 |
3-Aug-23 |
4-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
8 |
4-Aug-23 |
5-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
9 |
5-Aug-23 |
6-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
10 |
6-Aug-23 |
7-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
11 |
7-Aug-23 |
8-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
12 |
8-Aug-23 |
9-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
13 |
9-Aug-23 |
10-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
14 |
10-Aug-23 |
11-Aug-23 |
4 |
Apple iPhone 14 |
$544,652.00 |
15 |
11-Aug-23 |
12-Aug-23 |
5 |
Apple iPhone 14 |
$680,815.00 |
Total $8,305,943.00 |
|||||
All draws will be conducted at Digicel’s Headquarters, 14 Ocean Boulevard, Kingston at 1:00 PM EST on the respective draw dates specified above. Customers will have up until 11:59 PM EST on the day preceding draw date in order to qualify.
5. How will winners be selected?
Winners will be randomly selected from an electronic pool of Eligible Customers via Digicel’s Raffle Manager Platform. On the draw dates, a total of fifty (50) numbers will be pulled and arranged in a top-bottom sequential order and the Digicel representative will attempt to make contact until a winner has been identified.
6. How will winners be notified?
Three (3) calls will be made to the numbers selected by Digicel’s Raffle Manager Platform in a top-bottom sequential order within forty-eight (48) hours of the specified draw date. If there is no response to a number, the next number in-line will be contacted until a winner is successfully identified. All calls to customers will be made from 876-619-5000; this number is the only number that is authorized for the making of calls to winners for this Promotion. During the telephone contact of the selected winners, full details of the winning prize will be communicated along with the process for redeeming their prize.
7. What will winners need in order to claim their prize?
In order to claim their prize, the winner will need to provide the below information to the email address provided by the Digicel representative who contacted them from 876-619-5000 within three(3)-five(5) business days of initial contact by Digicel:
- Full Name
- Contact Number
- Address
- A clear head shot photo
- Valid Government-issued photo identification (Driver’s Licence, Passport, Voter’s ID) (original identification should be presented upon attendance at our office).
- Winning phone number (the number must be registered to the intended winner). If the number is unregistered the customer may proceed to register same within the timeframe stipulated above.
Special Needs Winners
If a selected winner has special needs and is unable to collect their prize and/or submit the relevant documents, that winner will be allowed to have a representative act on their behalf. Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winners and their representative to claim the prize.
Minor Winners
In the event the winner is under the age of eighteen (18) years, they will have to share the above information for themselves and for their parent or guardian. Their student IDs will be valid and presented along with their Birth Certificate or proof of guardianship. Parent/guardian is required to provide valid identification.
Forfeiture of Prizes
If a winner is unable to provide the above information and documents within the timeframe stipulated above, the prize will be forfeited. If a prize is forfeited, Digicel reserves the right to select another winner in accordance with the mechanism specified herein, subject to consultation and approval from the Betting, Gaming and Lotteries Commission.
Additional Considerations for Prize Redemption
a) Prizes will be available for collection at Digicel’s Headquarters at 14 Ocean Boulevard, Kingston within fourteen (14) days of the winner providing the information above. The winner may attend in person or send an authorized person to collect on their behalf. Such representative must provide written consent from the winner selected, endorsed by a Justice of the Peace and valid Government-issued photo identification for both the winners and their representative.
b) Winners are required to sign a Redemption Form confirming receipt of their prize.
c) Prizes may not be transferred or exchanged unless otherwise approved by the Betting, Gaming and Lotteries Commission.
d) By redeeming your prize, you agree to the manufacturer’s warranty and terms and conditions. Prizes are not exchangeable and are not redeemable for cash.
e) Save in the event of its gross negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any reward.
Additional Terms and Conditions
A. This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
B. We reserve the right to disqualify you or terminate (upon consultation and approval of the Betting, Gaming and Lotteries Commission) this offer if, in our opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
C. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
D. If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification with the approval of the Betting, Gaming and Lotteries Commission.
E. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion upon consultation and approval of the Betting, Gaming and Lotteries Commission. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the MyDigicel App. Any such notification shall be effective immediately or as of the date referred to in such notifications.
F. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and country and/or disclosing it to third parties in accordance with applicable law) and any other purposes to which you have consented. To see our privacy policy visit: https://www.digicelgroup.com/jm/en.html. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.
G. Winners agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel, failing which the prize may be forfeited. By participating in the Promotion, you consent to the use of your name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel’s or its agencies, without further compensation, throughout the world in perpetuity. If you refuse to do so, you forfeit your right to claim the prize if you are selected as the winner.
H. In addition to these Terms and Conditions, you remain bound by our MyDigicel App (“the App”) Terms and Mobile Terms and Conditions of Use.
I. For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.
J. This Promotion is authorized under section 58 (3) of the Betting, Gaming & Lotteries Act.
