TEMPLATE_Web Banners + Landing Page

Prime Brawta Bundle FAQ

7 Day Prime Brawta Bundle

 Frequently Asked Questions 

 

When I put on a seven day PRIME BRAWTA Bundle, I get everything...I’m talking ‘bout Unlimited YouTube, 49GB of Digicel lifestyle Apps, 2GB of any-use data, plus Unlimited social media and local calls!  

That’s hours and hours of YouTube videos, more music, more sports, more movies, more data to enjoy everything else, and endless calls to ma BFF!

 Dat sound more like everything plus brawta with the new 7Day Digicel Prime Brawta Bundle.

 Because with Digicel, I always get everything I want, and more!

 

Promotion Launch Date: March 15, 2021

Update: April 2 – April 5, 2021 (Easter Double Data promotion)

 

1.    What is the 7 Day Prime Brawta Bundle?

 

We want you to enjoy MORE with our 7 Day Prime Brawta bundle available for all Digicel prepaid customers, with the exclusive offer of unlimited YouTube and Social data along with the Digital bundle and unlimited local voice.

 

2.    Tell me more! What does the new 7 Day Prime Brawta Bundle include?

 

This amazing offer is ready to give MORE with all of the below

 

Plan details

Digicel

Others

Validity

7 Days

7 days

Original Price

$675

$675

Auto-Renewal Price JMD

$650

$650

Data - Any Use

2 GB

2 GB

Local Voice minutes (On/Off-Net)

Unlimited

Unlimited

YouTube

Unlimited

Unlimited

Facebook

Unlimited

Unlimited

Instagram

Unlimited

Unlimited

Twitter

Unlimited

Unlimited

Snapchat

Unlimited

Unlimited

WhatsApp

Unlimited

Unlimited

SportsMax allotment

7GB

No

D’Music Subscription (Stations)

7GB

No

PlayGo2 (Basic )

7GB

No

BiP Audio/Video

(BiP to BiP Text is Unlimited)

7GB

No

Loop

7GB

No

Billo

7GB

No

GoLoud (Local Radio Station Access)

7GB

No

Total Data Offer

51GB!

2GB

 

PROMOTIONAL UPDATE: On Easter Weekend between April 2 at 12:00AM to April 5th at 11:59PM 2021 we will give you DOUBLE (2x) any use data once you activate your Brawta plan. That’s a total Data offer of 53GB!

 

3.    Perfect! How can I activate my 7 Day Prime Brawta Bundle?

 

Go now to the MyDigicel App at http://p.mydigicel.net/ to activate and enjoy. 

 

4.    How can I check my Bundle balance?

 

Similar to what you do for Prime Bundles, simply go to the MyDigicel App at http://a.mydigicel.net/ or *147#

 

5.    Where can I call with the unlimited local anywhere minutes?

You can call unlimited to any of the below destinations:

 

·         Digicel mobile numbers

·         Fixed line WiMax Numbers

·         Digicel home landline

·         Flow Landline

·         Flow mobile

 

6.    Which Social Apps are included in the unlimited YouTube + Social?

 

·         WhatsApp Text Messaging + Voice & Video (No VOIP)

·         Instagram

·         Facebook

·         Twitter

·         Snapchat

·         YouTube (Upload, download and streaming)

 

N.B. Usage from a website for any of the above apps is not included.

 

7.    Can my 7 Day Prime Brawta Bundle auto-renew?

 

Yes! Your 7 Day Prime Brawta Bundle will auto-renew at a lower cost of $650!

 

·         Auto-renewal will happen as long as there is sufficient credit on the account

·         You will receive the standard text messages 2days  and 1 day before your Bundle expires

·         You can opt out at anytime via the MyDigicel App at a.mydigicel.net or *147# in Manage my Account option

 

N.B Early renewal does not apply for discounted price

 

8.      Will I still have the benefits of Unlimited Social +YT if I transit from the 7 Day Prime Brawta Bundle?

 

Unfortunately no. Once you transit from the 7 Day Prime Brawta Bundle to another plan the YouTube and Social benefit will be removed.

 

9.       Will I be able to rollover minutes or data from my 7 Day Prime Brawta Bundle to another plan?

Yes, you will be able to roll over your any-use data in any of the below cases

·         Auto-renewal

·         Early renewal

·         Purchase another plan within grace period

 

 

10. Will my data and minutes rollover if I transit to the 7 Day Brawta Bundle?

 

Unfortunately no. When you move from any other Prepaid plan to the 7 Day Prime Brawta Bundle, you will lose any previous data, voice minutes and unlimited benefits.

 

11. Which plans can I transit to and from with my 7 Day Prime Brawta bundle?

You can transit from and to any of the below plan families:

·         Prime bundles

·         Nuff plans

·         QuickPick plans

·         30 Unltd Data & Talk

 

12.  Will there be SMS included in my 7 Day Prime Brawta bundle?

Unfortunately no. SMS will be charged from your main account at the rate at $3.75 for on-net, $4.75 for off-net SMS and $6.75 for international SMS.

13.   Can I use DigiLoan to activate the 7 Day Prime Brawta Bundle?

Yes. The DigiLoan credit can be used for activation of 7 Day Prime Brawta Bundle.

 

14. Are there Add-Ons available for the 7 Day Prime Brawta Bundle?

Yes. Please see the table below with available offers. You can active any of the below in the MyDigicel App at p.mydigicel.net or *147#

Data Add-Ons

Add-on Name

Duration

Data

Cost

250MB add-on

Validity of the Plan

250MB

$50

1GB add-on

Validity of the Plan

1GB

$125

2GB add-on

Validity of the Plan

2GB

$250

10GB add-on

Validity of the Plan

10GB

$950

 

Voice Add Ons

Anywhere Voice Add On

Duration

Cost

20 Anywhere Minutes

Validity of the Plan

$50

60 Anywhere Minutes

Validity of the Plan

$125

120 Anywhere Minutes

Validity of the Plan

$250

500 Anywhere Minutes

Validity of the Plan

$950

                       

Apps Add Ons:

App

Duration

Data

COST

D' Music

Validity of the Plan

3GB

$150

Loop

Validity of the Plan

500MB

$50

PlayGo

Validity of the Plan

7GB

$300

SportsMax

Validity of the Plan

7GB

$300

BiP

Validity of the Plan

2GB

$100

Billo

Validity of the Plan

500MB

$50

GoLoud

Validity of the Plan

3GB

$150

 

15. Is there a Fair usage Cap for my unlimited calls, Social and YouTube in Bundle?

Digicel’s Fair Usage Policy is intended to ensure that all individual subscribers are able to access our network and enjoy our services. For more information about our Fair Usage policy, please go to http://bit.ly/fup21

16. When will this promotion end?

7 day Prime Brawta Bundle will be available for a limited time until April 15, 2021. Be advised that the promotional period might change without previous notice.