Launch Date: January 31, 2019
Updated: December 17, 2021
Sign-up/ activation code |
· *147# · *153# · MyDigicel App |
How to check my bundle? |
· *120*154# · *147# · MyDigicel App |
1. What is the Prepaid “Roam Easy” bundle[EP1] ?
Our Roam Easy bundles for Prepaid enable customers to get free incoming calls, reduced out-of-bundle calling and data rates, and a generous allotment of minutes and data to stay connected while roaming in over 65 featured destinations.
2. In which countries can I use my Prepaid “Roam Easy” bundle?
TABLE 1
Albania |
Chile |
Ghana |
Montserrat |
St. Lucia |
Anguilla |
Colombia |
Greece |
Netherlands |
St. Martin and St. Barth |
Antigua |
Bonaire |
Grenada |
New Zealand |
St Maarten |
Aruba |
Costa Rica |
French Guiana |
Nicaragua |
St. Vincent |
Argentina |
Cayman |
Guadeloupe |
Martinique |
Suriname |
Australia |
Curacao |
Guyana |
Panama |
Switzerland |
Barbados |
Czech Republic |
Haiti |
Peru |
TCI |
Bermuda |
Dominica |
Jamaica |
Portugal |
Trinidad and Tobago |
Belize |
Ecuador |
Hungary |
Puerto Rico |
Turkey |
Bonaire |
Egypt |
Ireland |
Romania |
United Kingdom |
Brazil |
French Guiana |
Israel |
Saba |
United States |
BVI |
Guatemala |
Martinique |
South Africa |
US Virgin Islands |
Canada |
Germany |
Mexico |
St Kitts |
Uruguay |
3. What are my Prepaid “Roam Easy” bundle options?
PREPAID ROAM EASY BUNDLES |
Duration Day |
Price (JMD) |
Mins |
Data (MB) |
3-Day Roaming bundle |
3 |
$500 |
--- |
100 |
7-Day Roaming bundle |
7 |
$1,500 |
30 |
250 |
15-Day Roaming bundle |
15 |
$3,000 |
60 |
500 |
30-Day Roaming bundle |
30 |
$5,000 |
60 |
1024 |
ADD-ONS |
||||
7-Day Roam Easy Data Add-on |
7 |
$1,000 |
|
250 |
15-Day Roam Easy Data Add-on |
15 |
$3,000 |
|
1024 |
ü Bundles include free incoming calls
ü SMS charged at $15 – up to 160 characters sent
4. Which destinations can I use my Roam Easy minutes to call?
DESTINATIONS TO USE ALLLOTED MINUTES. |
Featured Roam Easy Destinations (See Table 1) |
The Rest of the World (See Table 2) |
Very Expensive Destinations (See Table 3) |
Satellite Phones (See Table 4) |
TABLE 2 - Rest of the World (ROW)
Country |
Country Code |
Country |
Country Code |
Country |
Country Code |
AFGHANISTAN |
93 |
FAROE ISLANDS |
298 |
LIBYA |
218 |
ALGERIA |
213 |
FIJI |
679 |
LIECHTENSTEIN |
423 |
AMERICAN SAMOA |
1684 |
FINLAND |
358 |
LITHUANIA |
370 |
ANDORRA |
376 |
FRENCH POLYNESIA |
689 |
LUXEMBOURG |
352 |
ANGOLA |
244 |
GABON |
241 |
MACEDONIA |
389 |
ARMENIA |
374 |
GAMBIA |
220 |
MADAGASCAR |
261 |
AZERBAIJAN |
994 |
GEORGIA |
995 |
LIBYA |
218 |
BAHAMAS |
1242 |
GIBRALTAR |
350 |
LIECHTENSTEIN |
423 |
BAHRAIN |
973 |
GREENLAND |
299 |
LITHUANIA |
370 |
BANGLADESH |
880 |
GUAM |
1671 |
LUXEMBOURG |
352 |
BELARUS |
375 |
GUINEA |
224 |
MACEDONIA |
389 |
BELIZE |
501 |
FAROE ISLANDS |
298 |
MADAGASCAR |
261 |
BENIN |
229 |
FIJI |
679 |
MALAWI |
265 |
BHUTAN |
975 |
FINLAND |
358 |
MALAYSIA |
60 |
BOLIVIA |
591 |
FRENCH POLYNESIA |
689 |
MALI |
223 |
BOSNIA & HERZEGOVINA |
387 |
GABON |
241 |
MARSHALL ISLANDS |
692 |
BOTSWANA |
267 |
GAMBIA |
220 |
MAURITANIA |
222 |
BRUNEI |
673 |
GUINEA-BISSAU |
245 |
MAURITIUS |
230 |
BURKINA FASO |
226 |
HONDURAS |
504 |
MICRONESIA |
691 |
BURUNDI |
257 |
HONG KONG |
852 |
MOLDOVA |
373 |
CAMBODIA |
855 |
ICELAND |
354 |
MONACO |
377 |
CAMEROON |
237 |
INDIA |
91 |
MONGOLIA |
976 |
CAPE VERDE |
238 |
INDONESIA |
62 |
MONTENEGRO |
382 |
CENTRAL AFRICAN REP |
236 |
IRAN |
98 |
MOROCCO |
212 |
CHAD |
235 |
IRAQ |
964 |
MOZAMBIQUE |
258 |
CHINA |
86 |
ISRAEL(970) |
972 |
MYANMAR |
95 |
COMOROS |
269 |
JORDAN |
962 |
NAMIBIA |
264 |
CONGO |
242 |
KAZAKHSTAN |
7 |
NEPAL |
977 |
COOK ISLANDS |
682 |
KENYA |
254 |
NEW CALEDONIA |
687 |
COTE DIVOIRE |
225 |
KOREA (SOUTH) |
82 |
NIGER |
227 |
CYPRUS |
357 |
KOSOVO |
383 |
NIGERIA |
234 |
DEM REP CONGO |
243 |
KUWAIT |
965 |
NORTHERN MARIANAS |
1670 |
DENMARK |
45 |
KYRGYZSTAN |
996 |
NORWAY |
47 |
DJIBOUTI |
253 |
GUINEA-BISSAU |
245 |
OMAN |
968 |
DOMINICAN REPUBLIC |
1 |
HONDURAS |
504 |
PAKISTAN |
92 |
EAST TIMOR |
670 |
HONG KONG |
852 |
PALAU |
680 |
EQUATORIAL GUINEA |
240 |
LAOS |
856 |
PALESTINE |
970 |
ERITREA |
291 |
LEBANON |
961 |
PAPUA NEW GUINEA |
675 |
ESTONIA |
372 |
LESOTHO |
266 |
PHILIPPINES |
63 |
ETHIOPIA |
251 |
LIBERIA |
231 |
QATAR |
974 |
REUNION & MAYOTTE |
262 |
SWITZERLAND |
41 |
|
|
RUSSIA |
7 |
SYRIA |
963 |
|
|
RWANDA |
250 |
TAIWAN |
886 |
|
|
SAN MARINO |
378 |
TAJIKISTAN |
992 |
|
|
SAUDI ARABIA |
966 |
TANZANIA |
255 |
|
|
SENEGAL |
221 |
THAILAND |
66 |
|
|
SERBIA |
381 |
TONGA |
676 |
|
|
SEYCHELLES |
248 |
TUNISIA |
216 |
|
|
SIERRA LEONE |
232 |
TURKMENISTAN |
993 |
|
|
SINGAPORE |
65 |
UGANDA |
256 |
|
|
SLOVENIA |
386 |
UNITED ARAB EMIRATES |
971 |
|
|
SOUTH SUDAN |
211 |
UZBEKISTAN |
998 |
|
|
SRI LANKA |
94 |
VANUATU |
678 |
|
|
ST PIERRE & MIQUELON |
508 |
VIETNAM |
84 |
|
|
SUDAN |
249 |
YEMEN |
967 |
|
|
SWAZILAND |
268 |
ZAMBIA |
260 |
|
|
TABLE 3 - Very Expensive Destinations
Very Expensive Destination |
Country Code |
Very Expensive Destination |
Country Code |
ASCENSION |
247 |
TOGO |
228 |
CUBA |
53 |
TOKELAU |
690 |
DIEGO GARCIA |
246 |
TUVALU |
688 |
KIRIBATI |
686 |
UKRAINE |
380 |
KOREA (NORTH) |
850 |
UNIV TELECOM SVC |
878 |
LATVIA |
371 |
UNIV TELECOM SVC UPT |
878 |
MALDIVES |
960 |
WALLIS & FUTUNA |
681 |
NAURU |
674 |
WESTERN SAMOA |
685 |
NIUE |
683 |
TOGO |
228 |
SAO TOME AND PRINCIPE |
239 |
TOKELAU |
690 |
SOLOMON ISLANDS |
677 |
TUVALU |
688 |
SOMALIA |
252 |
UKRAINE |
380 |
ST HELENA |
290 |
|
|
TABLE 4 - Very Expensive Destination (SAT)
Very Expensive Destination (Satellite Phone) |
Country Code |
Very Expensive Destination (Satellite Phone) |
Country Code |
GLOBAL MOBILE 881 |
881 |
INMARSAT M Voice |
870 |
GLOBAL MOBILE 881 Ellipso Satellite Service |
881 |
INMARSAT Mini M/Fleet/Gan |
870 |
GLOBAL MOBILE 881 Globalstar 8 |
881 |
INTL NETWORKS 882 |
882 |
GLOBAL MOBILE 881 Globalstar 9 |
881 |
INTL NETWORKS 882 DTAG Next Generation Network |
882 |
GLOBAL MOBILE 881 IRIDIUM 8816 |
881 |
INTL NETWORKS 882 DTAG Next Generation Network II |
882 |
INMARSAT |
870 |
INTL NETWORKS 882 Elipso |
882 |
INMARSAT Aero |
870 |
INTL NETWORKS 882 EMSAT |
882 |
INMARSAT B HSD |
870 |
INTL NETWORKS 882 GNS |
882 |
INMARSAT B Voice |
870 |
INTL NETWORKS 882 INTERMATICA |
882 |
INMARSAT Bgan |
870 |
INTL NETWORKS 882 Jasper |
882 |
INMARSAT Bgan HSD |
870 |
INTL NETWORKS 882 Jersey Telecom |
882 |
INMARSAT Gan/Fleet/Hsd |
870 |
INTL NETWORKS 882 Maritime Communication Partners |
882 |
GLOBAL MOBILE 881 |
881 |
INTL NETWORKS 882 Oration Technologies Network |
882 |
|
|
INTL NETWORKS 882 Thuraya |
882 |
|
|
INTL NETWORKS 882 VODAFONE |
882 |
|
|
INTL NETWORKS 883 |
883 |
5. What if I use all my minutes or Data? How will I be charged for calls or data? (Overage Rates)
ROAM EASY ROAMING RATES |
Rate (USD) |
Featured Roam Easy Destinations (See Table 1) |
$0.20 |
Very Expensive Destinations (See Table 3) |
$1.03 |
Rest of the World (See Table 2) |
0.27 |
Cuba |
$3.95 |
Satellite Phones (See Table 4) |
$8.67 |
SMS TEXT MESSAGE RATE |
|
On-net/Off-net/International |
$0.10 |
DATA (PER MB) RATE |
|
Featured Roam Easy Destinations (See Table 1) |
$0.20 |
6. How do I sign up for a Prepaid “Roam Easy” bundle?
You can activate a Roam Easy bundle via the MyDigicel app, or by dialing *153#, *147# and then follow the instructions. Activate a Bundle while at home or abroad.
7. Will my Roam Easy data and minutes roll over if I renew my bundle before it expires?
8. How do I access voicemail and Customer Care while roaming?
9. Can I use my local minutes, data, and bonus credit while roaming?
No. Your local minutes, data, and bonus credit are only valid while in Jamaica.
10. What are the standard roaming rates if I were to call from other countries not listed under the featured Roam Easy destinations?
TABLE 5
STANDARD ROAMING RATES (Local, Jamaica, Rest of the World) |
Rates |
(USD) |
|
While roaming in Rest of World (ROW) destinations: · Inbound/Outbound calls (per minute) || Data (per MB) · Calls to Very Expensive Destinations (VED) · Calls to VED –Satellite |
· $1.03 · $3.00 · $8.67 |
Roaming in Cuba: · Inbound/Outbound calls (per minute) || Data (per MB) |
· $3.95 |
While Roaming in VED locations: · Inbound/Outbound calls (per minute) || Data (per MB) |
· $3.00 |
While Roaming in VED-Satellite locations: · Inbound/Outbound calls (per minute) || Data (per MB) |
· $8.67 |
Text Messages |
|
On-net/off-net/International |
$0.10 |
Note: USD to JMD conversion rate may change in accordance with currency fluctuations
11. Will I be able to use the Roam Easy Add-on after my bundle has expired?
Yes. [JF3]
12. Can I activate a USA & Caribbean Roaming Bundle while on a Roam Easy bundle?
Yes. However, the data and minutes from the USA & Caribbean Roaming bundle can only be used while roaming in the Caribbean.