Prepaid Prime Brawta Bundles
Prepaid Prime Brawta Bundles FAQs
Short Codes |
|
Activation Code |
My Digicel App p.mydigicel.net, Digicel Web Portal or *147# |
Balance Check |
My Digicel App a.mydigicel.net, Digicel Web Portal or *147# |
To Opt-Out of Auto-Renewal |
My Digicel App a.mydigicel.net, Digicel Web Portal or *147# |
Plan Name |
UMM Short Code |
1 Day Brawta Bundle |
*147*1# |
3 Day Prime Brawta Bundle |
*147*3# |
7 Day Prime Brawta Bundle |
*147*7# |
28 Day Prime Brawta Bundle |
*147*28# |
N.B. Decommissioning of the 2, 5 and 14 Day Prime bundle on Jan 27th, 2023, only Auto-renewal
The 30 Day 3400 Prime bundle will only be available to customers who have activated the plan within the last 3 months.
Transit Scenarios:
Prime Brawta and Brawta Bundles:
· Customers who are on the existing Prime Brawta Bundles prior (1Day, 3Day, 7Day , 7Day MDA 28Day) will rollover (voice + data) as currently configured with the exception of the main data now having a 500GB cap
· Customers who are on the existing Prime Brawta Bundles prior (1Day, 3Day, 7Day, 7Day MDA 28Day) will not receive new Digital apps bundle (DA120 – 126). Social+ YT bundle (DA 181) will rollover.
Starter Bundles:
· Eligible customers who have active Brawta Plans will be able to activate a Starter Bundles and will receive the new data allotment (DA159); the main data (DA150) will remain with the existing rules on validity.
· Eligible customers who have active Prime Brawta Plans will be able to activate a Starter Bundle and will receive the minutes from the Starter Bundle; the (all-net or on/off-net) voice mins from Brawta will remain with the existing rules on validity.
Data Packs:
· Eligible customers who have active Brawta Plans will be able to activate a Data Packs and will receive the new data allotment (DA159); the main data (DA150). Both plans will remain active.
Voice Packs:
· Customers who have active Prime Brawta Plans will be able to activate a Voice Pack and will receive the minutes from the Pack; the (all-net or on/off-net) voice mins from Brawta will remain. Both plans will remain active.
Stay Connected Plans:
· Customers who transit from Stay Connected to Brawta will rollover (voice + data) as currently configured with the exception of the main data now having a 500GB cap
· Customer who transit away from the Stay Connected will lose the unlimited data benefits once they transit to the Brawta Bundles.
· All existing transit rules shall remain the same.
Port-In Social+YT Plans (Legacy):
· As of launch, customers on the Social+YT that transit to the Brawta Bundle will receive the new bundle allotments and price for the Brawta
· Customers on the Brawta will not be able to transit to the Social+YT plans
· Voice Minutes from the Social+YT will not rollover to the Prime Brawta Bundle
· All existing transit rules will remain the same.
Nuff Social Plans /QP (Legacy):
· As of launch, customers on the Nuff Social that transit to the Brawta Bundles will keep the social Benefits (DA 152) for the validity of the plan;
· Customers on the Brawta bundle will not be able to transit to the Nuff social
Nuff Data+UNLTD Talk (Legacy):
· Customers on the Nuff Data+Unltd talk that transit to the Prime Brawta bundle will receive the new bundle allotments and price of the Brawta
· Users will not be able to transit away from the Brawta bundles to the Nuff Data+Unltd Talk plans.
· All existing transit rules will remain the same.
Quick Pick Plans (Legacy):
· Customers on the Quick Picks Plan that transit to the Brawta Bundles will lose the social Benefits
· Customers will not be able to transit away from the Brawta Bundles to the Quick Pick
· All existing transit rules shall remain the same.
APPENDIX
Data DAs
Access |
Dedicated Account |
Apps, Social, Main Data |
DA 150 |
Voice DA priority Usage
DA |
Account |
DA 16 |
Lumata On- Net minutes |
DA 37 |
On Net Minutes |
DA 44 |
Off Net Minutes |
DA 45 |
Local Voice Calls |
DA 66 |
Anywhere Voice Add On |
a) If the customer has a Prime Brawta Bundle and purchases an Anywhere voice Add On, the below will take place for calls:
I. DA 45 will be charged for local calls first
II. If an international call is made, DA 66 is charged first.
b) If the customer transited from a Stay Connected plan (with unlimited calls) + DA 45, the calls will be charged from DA 45 then when the FAIR USAGE POLICY has been exhausted, the calls will be free from the unlimited setup of the Stay Connected.
c) If the customer is on a Prime Brawta Bundle and has minutes from the Pick N Win Minutes Rewards, the Pick N Win minutes will be used first due its closest expiry date.
