Prepaid Plan Adjustments

Prepaid Plan Adjustments

FAQ

 

Effective Date: February 25, 2021

Digicel continues to enhance the level of service and value it provides to mobile customers by offering the best choices for data plans and bundles. To support these enhancements, we are adjusting our Prepaid plans to maintain the quality of service.

 

1.      What are the new Prepaid Plan adjustments?

Effective February 25, 2021, the below Prepaid plans will be adjusted in prices and data allotments.

 

Please see the table below:

 

Plan Name

Current Price

Current MB

New Price

New MB

Other changes

Nuff Data + Unlimited Talk

2 Day 350mb + Unltd Digi Talk

J$220

350

J$275

500

+14GB of digital app allotment

Nuff Nuff Data

2 Day 500mb

J$220

500

J$275

1GB

+14GB of digital app allotment

Unlimited Social + Talk

2 Day 500mb Unltd Social + Talk

J$275

500

J$300

1GB

+14GB of digital app allotment

Nuff Data

2 Day Starter Plus

J$220

850

J$275

1GB

+14GB of digital app allotment

MIFI

2 Day 500mb - MiFi

J$220

850

J$275

1GB

 

 

 

 

2.      I would like to know more about the new data allotments for Digicel’s digital apps:

 

We want you to start experiencing what it means to be PRIME with Digicel. That’s why, with this plan adjustment you get an exclusive 2GB of data allotment per our seven (7) digital apps. You can now explore Goloud, PlayGo, D’Music, BiP, Billo, Loop, and the SportsMax app with our 2-day plans.

 

Classification

2 Day 350mb + Unltd Digi Talk

2 Day 500mb

2 Day 500mb Unltd Social + Talk

2 Day Starter Plus

Validity

2 Day

2 Day

2 Day

2 Day

Plan price

$275

$275

$300

$275

Any-use data

500 MB

1GB

1GB

1GB

Data per App

2GB

2GB

2GB

2GB

SportsMax Access

Basic

Basic

Basic

Basic

D’Music Access

Stations

Stations

Stations

Stations

PlayGo Access

Basic

Basic

Basic

Basic

Bip Access (Ultd text)

Audio/Video

Audio/Video

Audio/Video

Audio/Video

Loop

Regular

Regular

Regular

Regular

Billo

Regular

Regular

Regular

Regular

GoLoud Access

Basic

Basic

Basic

Basic

 

 

 

3.      What are the names of the new plans?

 

Effective February 25, 2021, the below Prepaid Plans will have a different name.

 

Plan Name

New Name

2 Day 350MB + Unltd Digi Talk

2 Day 500MB + Unltd Digi Talk

2 Day 500MB

2 Day 1GB

2 Day 500MB Unltd Social + Talk

2 Day 1GB Unltd Social + Talk

2 Day Starter Plus

2 Day Starter Plus

2 Day 500MB Mi-Fi

2 Day 1GB Mi-Fi

 

4.      Where can I buy these plans?

 

You can buy these plans via the MyDigicel App at mydigi.ws/PlanJM1 or by dialing *147# ‘SEND’.

 

5.      Will I still receive the 25% bonus data if the activation is done via the MyDigicel App?

 

Yes. You will receive the 25% bonus data upon the activation of the 7-day or longer data plan in the MyDigicel App.

 

6.      Will I still receive a 10% discount via MyDigicel App in my next purchase?

 

Unfortunately, no. Effective 25, 2021, the 10% discount promotion will no longer be available when you purchase any of our data plans in MyDigicel.

 

7.    How will customers be notified of the plan change?

 

We will notify affected customers via SMS on February 22, 2021, and February 25, 2021. Please see the details of the SMS below.

 

 

General Advisory

Sender Name – DIGICEL

Dear Customer, as of Feb 25, 2021, selected Prepaid plans will reflect an adjustment to the price and data allotments. Check <deeplink> to know more.

 

8.      Does Digicel plan to increase the prices again?

 

We understand the impact that price adjustments can have on your budget. That’s why we try hard to keep the level of increase at a minimum, in order to maintain the value that you get from Digicel.

 

In most cases, when we make price changes, we also give you additional megabytes, minutes, services or other allowances to ensure that you continue to get the value you deserve from us.

 

9.      Do I have any other plan options?

 

Yes! Now more than ever, you can enjoy a refreshed digital lifestyle with our new Digicel Prime Bundles. These Bundles are loaded with more data and exclusive access to our family of apps that cover all of your messaging, music, radio, video streaming, news and more. You also enjoy unlimited calls to any local network. For more information, please go to mydigi.ws/BundleJM