Prepaid Brawta Bundles

PREPAID PRIME BRAWTA BUNDLES

FREQUENTLY ASKED QUESTIONS

Launch Date: October 20, 2020

January 27, 2022- Price Increase, Decommissioning of the 2, 5 and 14 Prime Brawta bundle, Grandfathering of the 3400 prime bundle. Inclusion of Prime Video, Disney, ICloud, OneDrive & Dropbox

Cheat Sheet:

*Short Codes*
Activation code	My Digicel App p.mydigicel.net, Digicel Web Portal or 147#*
Balance Check	My Digicel App a.mydigicel.net, Digicel Web Portal or 147#*
To opt-out of Auto-renewal	My Digicel App a.mydigicel.net, Digicel Web Portal or 147#*

Plan Name	UMM Short Code
1-Day Brawta Bundle	1471#
2-Day Brawta Bundle	1472#
3-Day Prime Brawta Bundle	1473#
5-Day Brawta Bundle	1475#
7-Day Prime Brawta Bundle	1477#
14-Day Prime Bundle	147014#
28-Day Prime Brawta Bundle	14728#
30-Day Prime 3400 Bundle	147030#

N.B. As of Jan 27, 2023, we will say goodbye to the 2, 5 and 14-Day Prime Bundles. Our 30-Day 3400 Prime Bundle will remain available once you who have activated it within the past three months.

Yes! Prime Brawta Bundles still provide the best value for your digital lifestyle. You get data for all your social media and streaming needs, and everything else you want to do online; plus, lots of local calling minutes.

1. BiP – instant messaging

2. Music- Spotify & ITunes

3. LOOP – Your news, now

4. Video - HBO Max, Prime Video & Disney

5. Storage - iCloud, OneDrive & Dropbox

6. SportsMax – your sports news and live streaming service

7. GoLoud – Your ultimate audio experience, providing the best selection of live radio and the most popular podcasts

8. MyDigicel app – Digicel self-service and store in your pocket

9. YouTube - Stream live and recorded video

10. Social Apps and more - SnapChat, WhatsApp, Facebook, Instagram Twitter, and TikTok

11. Netflix and Google Maps

Plan Name

Old Price

New Price

Data

Allotment

Local Voice

Mins

Social

Media

1-Day Brawta Bundle

$195

$216

3GB

100

5GB

2-Day Brawta Bundle

(2-Day Nuff Data Plan)

$325

No change

1GB

200

10GB

3-Day Prime Brawta Bundle

$435

$479

6GB

300

15GB

5-Day Brawta Bundle

$595

No change

2.5GB

300

18GB

7-Day MDA Prime Brawta Bundle (MDA only)

$895

No change

12GB

500

25GB

7-Day Prime Brawta Bundle

$895

No change

8GB

500

25GB

14-Day Prime Bundle

$1,700

No change

16GB

800

35GB

28-Day Prime Brawta Bundle

$3,000

$3349

15GB

2500

50GB

30-Day Prime 3400 Bundle

$3,400

$3400

25GB

2000

30GB YouTube only

N.B. As of Jan 27, 2023, we will say goodbye to the 2, 5 and 14-Day Prime Bundles. Our 30-Day 3400 Prime Bundle will remain available once you who have activated it within the past three months.

Plan Name	Music Data	BiP Data	Video Data	Loop Data	SportsMax Data	GoLoud Data	Storage Data
1-Day Prime Brawta Bundle	1GB	1GB	1GB	1GB	1GB	1GB	1GB
2-Day Brawta Bundle (2-Day Nuff Data Plan)	N/A	2GB	N/A	N/A	N/A	N/A	N/A
3-Day Prime Brawta Bundle	3GB	3GB	3GB	3GB	3GB	3GB	3GB
5-Day Brawta Bundle	N/A	5GB	N/A	N/A	N/A	N/A	N/A
7-Day MDA Prime Brawta Bundle	10GB	10GB	10GB	10GB	10GB	10GB	10GB
7-Day Prime Brawta Bundle	10GB	10GB	10GB	10GB	10GB	10GB	10GB
14-Day Prime Brawta Bundle	14GB	14GB	14GB	14GB	14GB	14GB	14GB
28-Day Prime Brawta Bundle	30GB	30GB	30GB	30GB	30GB	30GB	30GB
30-Days Prime 3400 Bundle	30GB	30GB	30GB	30GB	30GB	30GB	30GB

The most convenient way is via the MyDigicel app. You may also dial *147# or via our website at digiceljamaica.com. You may also reactivate your plan using the auto-renewal option.

Yes.

The MyDigicel app is the most convenient way to manage your account. You may also dial *147# or *120*9#. Go to Accounts and Balances to check.

Plans	SportsMax	GoLoud	Video Apps	Music Apps	BiP	Loop	Storage Apps
1-Day Brawta Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only
2-Day Brawta Bundle (2-Day Nuff Data Plan)	N/A	N/A	N/A	N/A	Text, Voice, Video	N/A	N/A
3-Day Prime Brawta Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only
5-Day Brawta Bundle	N/A	N/A	N/A	N/A	Text, Voice, Video	N/A	N/A
7-Day Prime Brawta Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only
14-Day Prime Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only
28-Day Prime Brawta Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only
30-Day 3400 Prime Bundle	Premium	Local stations	Data only	Data only	Text, Voice, Video	Regular	Data only

N.B. Loop video and ads not included in Loop Bundle. BiP bundle does not cover charges for BiP Group Video Calling, Discovery and Games.

Yes, your main data will rollover upon renewal of your Prime Brawta Bundle by midnight the following day

YouTube data can only be used for YouTube data includes uploading, downloading, and viewing of YouTube content. Your YouTube data will be valid once your Bundle is active.

Note: Once the YouTube data is used up, can purchase a YouTube Add-On, or use the balance on your Main Data.

Yes, your YouTube data will rollover upon renewal, or if you switch from a Prime Bundle to Prime a Brawta Bundle. If you switch to a Bundle that does not include YouTube data, your rollover YouTube data can be used for the validity of the new Bundle.

Your Social data is only valid with the specific Prime Brawta Bundle. Once the Social data is used up, you’ll be charged for social app usage from the main data, then browse at 2G speeds until the plan expires.

Yes, we’ll give you a heads up when your data begins to run low. Messages look like this:

Data Threshold	Message
50MB remaining	You have 50MB of Social, YouTube, Netflix & Google Maps data remaining. You may continue to use the app from your main data or buy more data at p.mydigicel.net
25MB remaining	You have 25MB of Social, YouTube, Netflix & Google Maps data remaining. You may continue to use the app from your main data or buy more data at p.mydigicel.net
0MB remaining	You are out of data for Social, YouTube, Netflix & Google Maps. You may continue to use the app from your main data or buy more data at p.mydigicel.net

Social data is valid with specific Prime Brawta Bundles. Once your Social data is used up, you’ll be charged for social app usage from your Main Data balance, then browse at 2G speeds until the Bundle expires.

You'll get text notifications like these:

Bundle	Data Threshold	Message
Main Data	50 MB remaining	You have 50MB of data remaining. To stay connected, go to *147# or visit p.mydigicel.net to buy more data.
	25 MB remaining	You have 25MB of data remaining. To stay connected, go to *147# or visit p.mydigicel.net to buy more data.
	0 MB remaining	You are out of data. To stay connected, go to *147# or visit p.mydigicel.net to buy more data.

You'll get text notifications like these:

	Threshold	Message
	30 mins remaining	Usage Alert: 30mins left for local calls and pay JMD4.49/min after. Buy 30mins anywhere add-on for $75 via p.mydigicel.net or *147#.
	5 mins remaining	Usage Alert: 5mins left for local calls and pay JMD4.49/min after. Buy 30mins anywhere add-on for $75 via p.mydigicel.net or *147#.
	0 mins remaining	Usage Alert: 0mins left for local calls and pay JMD4.49/min after. Buy 30mins anywhere add-on for $75 via p.mydigicel.net or *147#.

Yes! You’ll receive our welcome gift of a special 30-Day Prime Brawta Bundle (limited time offer). When you switch to Digicel, you’ll be able to activate any Social+YouTube Bundle, in addition to our value-packed Prime Brawta Bundles.

Activate as often as you like. These minutes will rollover with your Bundle renewal.

· Local Digicel mobile

· Digicel+ home landline

· Flow landline

· Flow mobile

Destination

Out-of-Bundle Rate

Digicel & Flow mobile or landline

$4.49 per minute (inclusive of taxes)

Destination

Rate

USA, Canada ,India, China, Hong Kong and Spain

$11.49 per minute (inclusive of taxes)

No, text messages will be charged from your credit balance at these rates:

§ Digicel-Digicel - $3.75 per message

§ Other local networks - $4.75 per message

§ International - $6.75 per message

Data Add-Ons

Add-on Type	Validity	Data	Price
250MB add-on	Number of days remaining on Bundle	250MB	$50
1GB add-on	Number of days remaining on Bundle	1GB	$125
2GB add-on	Number of days remaining on Bundle	2GB	$250
10GB add-on	Number of days remaining on Bundle	10GB	$950

Voice Add-Ons

Anywhere Voice Add Ons	Price	Duration
30 Anywhere Minutes	$75	Number of days remaining on Bundle
60 Anywhere Minutes	$125	Number of days remaining on Bundle
120 Anywhere Minutes	$250	Number of days remaining on Bundle
500 Anywhere Minutes	$950	Number of days remaining on Bundle

Apps Add-Ons

TYPE	USAGE	PRICE	DATA ALLOTMENT
Spotify & Apple Music	+ Data Usage	$150	3GB
Loop	+ Data Usage	$50	500MB
HBO Max	+ Data Usage	$300	7GB
SportsMax	+ Data Usage	$300	7GB
BiP	+ Data Usage	$100	2GB
GoLoud	+Data Usage	$150	3GB

§ Digicel to Digicel

§ Digicel+ home landline

§ Flow landline

§ Flow mobile

§ USA mobile and landline

§ Canada mobile and landline

No. Data allotments can only be used with their respective apps. Once data allotments are used up, you can continue to use the app from your Main Data.

Yes, however, total data rollover will not exceed 60GB.

Yes, once you buy the same Add-On. The Add-On will only be valid for the duration of the main plan.

Yes, you’ll be notified beginning two days before your Prime Brawta Bundle expires. Your message will look like this…

Your _Day Prime Brawta Bundle w/ _GB any-use data + _GB for Digi apps for $__ will auto-renew on ^EXPIRE_DATE^. To opt out, visit p.mydigicel.net or dial *147#

Yes, you’ll get notifications that look like these:

Bundle	Threshold	Message
BiP	50 MB remaining	You have 50MB of Bip Usage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of Bip Usage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of Bip Usage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
HBO Max	50 MB remaining	You have 50MB of HBO data remaining. You may continue to use the app from your main data or buy more data at p.mydigicel.net
	25 MB remaining	You have 25MB of HBO data remaining. You may continue to use the app from your main data or buy more data at p.mydigicel.net
	0 MB remaining	You have 0MB of HBO data remaining. You may continue to use the app from your main data or buy more data at p.mydigicel.net
Loop	50 MB remaining	You have 50MB of Loop data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of Loop data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of Loop data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
Storage	50 MB remaining	You have 50MB of Storage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of Storage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of Storage data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
GoLoud	50 MB remaining	You have 50MB of GoLoud data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of GoLoud data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of GoLoud data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
SportsMax	50 MB remaining	You have 50MB of SportsMax data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of SportsMax data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of SportsMax data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
Spotify & Apple Music	50 MB remaining	You have 50MB of Spotify & Apple Music data remaining. You may continue to use the apps from your main data or buy more data at p.mydigicel.net
	25 MB remaining	You have 25MB of Spotify & Apple Music data remaining. You may continue to use the apps from your main data or buy more data at p.mydigicel.net
	0 MB remaining	You have 0MB of Spotify & Apple Music data remaining. You may continue to use the apps from your main data or buy more data at p.mydigicel.net
YouTube	50 MB remaining	You have 50MB of YouTube data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	25 MB remaining	You have 25MB of YouTube data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net
	0 MB remaining	You have 0MB of YouTube data remaining. You may continue to use the app from your regular data or buy data at p.mydigicel.net

More ways to shop. Find a Digicel Store or other retailer near you. Or call 1-876-619-DIGI (3444)

Jamaica

Prepaid Brawta Bundles

PREPAID PRIME BRAWTA BUNDLES

FREQUENTLY ASKED QUESTIONS

Cheat Sheet:

1. Do I still get really great value with a Prepaid Prime Brawta Bundle?

2. Which apps can I access with my Prepaid Prime Brawta Bundle?

3. What’s included in my Prepaid Prime Brawta Bundle?

4. How do I activate a Prime Brawta Bundle?

5. Can I use a DigiLoan to activate a Prime Brawta Bundle?

6. How do I check my Main Data balance?

7. Which apps can I access with my Prime Brawta Bundle data?

8. Will my Main Data rollover?

9. How will the YouTube in my Bundle work?

10. Will my YouTube bundle rollover?

11. Will I be notified when my Social and other apps’ data have been used up?

12. How will I be notified when my Main Data is being used up?

13. How will I be notified when my voice call minutes are being used up?

14. Are they any special offers for customers who switch to Digicel?

15. How many times can I activate Anywhere voice add-ons?

16. Who can I call with my local minutes?

17. How much will I pay for calls when I’m not on a Bundle?

18. Is SMS included in Prime Brawta Bundles?

19. What are the available voice, data and apps Add-Ons for my Prime Brawta Bundles?

20. Who can I call with my Anywhere Add-On minutes?

21. Can data allotment for one app be used for another app?

22. Will my data for apps rollover?

23. Will my apps data rollover when I buy an Add-On?

24. Will I get renewal notifications?

25. Will I be notified when I have exhausted my apps data bundle?