Pick N Win

Pick N Win and Weekly & Grand Draw Raffle Promotion 

 

Frequently Asked Questions 

Start Date: November 18th,  2022
End Date: December 29th, 2022

Grand Draw: December 30th, 2022  

The Digicel Christmas “Pick & Win” along with the Weekly & Grand Draw Raffle” Promotion will give Prepaid and Postpaid customers an opportunity to win daily prizes via the  My Digicel App where users will unlock boxes to win prizes once a qualified activity is completed.

 

Customers will also be able to benefit from a share of over JMD3,000,000 in prizes, in the Grand Draw as shown below:

 

·       1st  prize 1 Digicel customers will receive JMD $2,00,000 in Cash

 

·       2nd prize- 2 Digicel customer will receive 1 year of groceries valued at JMD50,000 per month

 

·       3rd prize – 3 Digicel customer will receive 1-year JPS bill payment valued at JMD15,000 per month

 

 Additionally, Digicel+ customers will get the chance to win a share of over JMD2,500,000 in their own Grand Draw Raffle:

 

·       1st  prize 1 Digicel+ customers will receive JMD $2,00,000 in Cash

 

·       2nd prize- 1 Digicel+ customer will receive 1 year of groceries valued at JMD50,000 per month

 

·       3rd prize – 1 Digicel+ customer will receive 1-year Digicel+ bill payment valued at JMD15,000 per month 

Customers with a Digicel Prepaid or Postpaid number will be able participate in the Promotion:

 

ü  Purchase one of the below eligible plans

 

ü  Single top up with JMD $300 or more

 

ü  Pay your Digicel bill in full and on time

 

The Eligible Customer will receive a “Pick n Win” notification inviting them to participate in the Promotion in the MyDigicel App and automatic entries into the weekly and Grand Draw raffles. A customer may win only once per day.

Prepaid customers may view their entries in the MyDigicel App or by dialing *147#. 

The Digicel Christmas Pick N Win Promotion will be valid from Firday November 18th, 2022 12:00AM until Thursday December 29th, 2022 at 11:59PM.

 

The Grand Draw will be done on December 30th, 2022. 

All active Prepaid and Postpaid customers will be eligible to participate in Christmas Promotion:

 

·       Prepaid customers

·       Consumer Postpaid consumers

·       New Consumer Prepaid and Postpaid customers

·       Port- In customers

·       Activation of the ATL Postpaid Plans:

·       Prime Postpaid Intro

·       Prime Postpaid Start

·       Prime Postpaid Core

·       Prime Postpaid Plus 

All active Prepaid, Postpaid and Digicel+ customers will be eligible to participate in Christmas Promotion:

 

·       Prepaid customers

·       Consumer Postpaid customers

·       Consumer Digicel+ customers

·       New Consumer Prepaid, Postpaid and Digicel+ customers

·       Port- In customers

·       Activation of Digicel+ addons:

·       HBO Max

·       Disney+

·       Activation of the ATL Postpaid Plans:

·       Prime Postpaid Intro

·       Prime Postpaid Start

·       Prime Postpaid Core

·       Prime Postpaid Plus 

The following customers will be excluded from participating in the Promotion:

 

a.     Postpaid customers; Corporate & Business account

b.     Employees/families of employees, employees of affiliated companies associated with this promotion- this applies to the cash prize

c.     Postpaid customers with overdue amounts

Customers with a Digicel Prepaid and Postpaid number will be able participate in the “Christmas Pick N Win” Promotion via the below:

 

·       Prepaid:

o   Activate any of the eligible plans in Appendix

o   Top- Up with a single $300 or more

 

·       GSM Postpaid:

o   Be an active Postpaid Prime customer

o   Sign-Up for a New Prime Bundle

o   Pay Bill in full and on-time

o   Activate an eligible plan

 

·       Acquisition:

o   Purchase a new SIM

o   Prepaid Port- In

Customers who have done a qualifying activity to participate in the Pick N Win promotion will also receive an entry or more in the promotion.

 

Digicel+ customers receive an entry by:

ü  Paying their bill on time and in full

ü  New activations

ü  Addons: HBO Max and Disney+

 

The below plans will be eligible along, with entries received in the weekly and Grand Draw raffle:

Prepaid: 

Plan name

Amount of Entries

1 Day Brawta Bundle

1 Entry

2 Days Brawta Bundle

1 Entry

3 Days Prime Brawta Bundle

1 Entry

5 Days Brawta Bundle

1 Entry

7 Days Prime Brawta Bundle

2 Entries

14 Day Prime Bundle

2 Entries

28 Days Prime Brawta Bundle

3 Entries

30 Days Prime 3400 Bundle

2 Entries

7 Day MDA Prime Bundle

3 Entries

Int’l 1000 

3 Entries

Int’l 850

3 Entries

Int’l 675

3 Entries

Int’l 150

1 Entry

20 UK Minutes

1 Entry

60 UK Minutes + 5 SMS

3 Entries

120 UK Minutes +10 SMS

3 Entries

250 UK Minutes + 20 SMS

3 Entries

3 Day Roam Easy Caribbean

3 Entries

7 Day Roam Easy Caribbean

3 Entries

14  Day Roam Easy Caribbean

3 Entries

7 Day Roam Easy International Plan

3 Entries

30  Day Roam Easy International Plan

3 Entries

30  Day BTL Roam Easy International Plan

3 Entries

7 day Stay Connected Online Plan

3 Entries

14 day Stay Connected Online Plan

3 Entries

28 day Stay Connected Online Plan

3 Entries

7 day Stay Connected Retail Plan

3 Entries

14 day Stay Connected Retail Plan

3 Entries

28 day Stay Connected Retail Plan

3 Entries

7-Day 40GB Big Data Plan

3 Entries

14-Day 40GB Big Data Plan

3 Entries

28-Day 40GB Big Data Plan

3 Entries

On-Net 5 Min 1-Day

1 Entry

On-Net 10 Min 1-Day

1 Entry

Local All-Net 20 Min 1-Day

1 Entry

On-Net 15 Min 7-Day

1 Entry

On-Net 35 Min 7-Day

1 Entry

Local All-Net 50 Min 7-Day

1 Entry

On-Net 20 Min 30-Day

1 Entry

Local All-Net 55 Min 30-Day

1 Entry

Local All-Net 75 Min 30-Day

1 Entry

50 MB 1-Day

1 Entry

100 MB 1-Day

1 Entry

300 MB 1-Day

1 Entry

150 MB 7-Day

1 Entry

350 MB 7-Day

1 Entry

750 MB 7-Day

1 Entry

250 MB 30-Day

1 Entry

500 MB 30-Day

1 Entry

1 GB 30-Day

1 Entry

Postpaid: 

Plan name

Amount of Entries

Prime Intro

3 Entries

Prime Start

3 Entries

Prime Start Discounted

3 Entries

Prime Core

3 Entries

Prime Core Discounted

3 Entries

Prime Plus

3 Entries

Prime Plus Discounted

3 Entries

20 UK Minutes

1 Entry

60 UK Minutes + 5 SMS

3 Entries

120 UK Minutes +10 SMS

3 Entries

250 UK Minutes + 20 SMS

3 Entries

3 Day Roam Easy Caribbean

1 Entry

7 Day Roam Easy Caribbean

2 Entries

14  Day Roam Easy Caribbean

2 Entries

3 Day Roam Easy International Plan

1 Entry

7 Day Roam Easy International Plan

3 Entries

30  Day Roam Easy International Plan

3 Entries

30  Day BTL Roam Easy International Plan

3 Entries

Guaranteed ‘Win Days’ will be on Wednesdays, Christmas and Boxing day during the promotional period, if they are on an active eligible plan. 

Customers are required to have the latest version of the My Digicel App installed for the Andriod or IOS. 

 

For customers who do not have auto-update turned on, they will be prompted to update the My Digicel app via in-app messages and push notifications.

 

Yes. customers will be notified from Thursday to Tuesday once they have activated an eligible plan advising them of their eligibility for a shake with a chance to win within that 24hr period. They will be notified every Wednesday and holiday during the promotion for the guaranteed WIN of any available prizes.

A Pick will be valid for 24hrs after an eligible plan or action is completed. If the Pick is not done within 24hrs after activating an eligible plan, the customer will lose the opportunity to  Pick N Win. If the customer win a Pick and complete another qualifying action they will able to play again but cannot win another prize. 

The customer is given 24hrs to claim the prize, if the prize is not claimed within the 24hrs, the default prize will be activated on their account and sms notification will be sent. 

The Pick N Win promotion tab is located on the home page or the Menu bar.       

Customer can gift your ‘Pick & Win’ prize to another Digicel customer by selecting the “Gift” option when your gift appears in the App.

Yes, Customers will have the opportunity to choose their rewards as seen below:

By picking 1 of three (3) boxes: 

Customers will have the opportunity to choose the rewards of choice. 

If the gift is not compatible, the customer will receive the error “we are sorry, there is no gift available. 

Yes, your plan will continue to renew as long as you have enough credit.

Yes. Postpaid customers will only be able to gift another postpaid number and prepaid numbers will only be able to gift another prepaid number.

 

Customers can Pick once an eligible action has been completed however they will Win only Once per 24hrs (Until midnight). No rollover on Pick N Win. 

Once a customer Pick, it will be valid for 24hrs after an eligible plan/Top-Up is completed.

E.g., If a customer activates a Prime bundle, only One Shake and one entry will be given. 

Participants can win the following prizes:

 

Weekly Raffle

Weekly Raffle winners can win the below Prizes:

Weekly Prizes

Unit Cost

# of Winners

Weekly JPS Voucher

$10,000

35

Weekly Supermarket Voucher

$10,000

35

Weekly Gas Voucher

$10,000

35

Weekly Smartphones

$200,000

1

3 Months Postpaid Service

$15,000

2

TOTAL

$245,000

108

 

 

Weekly Raffle Dates

Weekly Prize Qualifying Period

Draw Date

Number of Winners

 

November 18 – 22, 2022

November 23, 2022

3

November 25 – 29, 2022

November 30, 2022

3

November 30– Decemeber 6, 2022

December 7, 2022

3

December 7 – 13, 2022

December 14, 2022

3

December 14 – 20, 2022

December 21, 2022

3

December 21 – 29, 2022

December 30, 2022

3

 

 

i.               Grand Draw Raffle

Grand Draw Raffle winners can  win 

 

Prepaid and Postpaid Grand Prize:

 

Grand Prizes 

Unit Cost

#Winners

1st place (Cash)

$2,000,000 

1

1 year of groceries 

$600,000 

2

1 year of JPS bill payment 

$60,000 

3

Total

$2,660,000 

6

 

 

Grand Prize

Grand Prize Qualifying Period

Draw Date

Number of Winners

 

 

November 18, 2021 December 29th , 2022

December 30, 2022

6

 

 

Digicel+ Customers

 

Grand Prizes 

Unit Cost

#Winners

1st place (Cash)

$2,000,000 

1

1 year of groceries 

$600,000 

2

Total

$2,600,000 

3

 

Grand Prize

Grand Prize Qualifying Period

Draw Date

Number of Winners

 

 

November 18, 2021 December 29th , 2022

December 30, 2022

3

 

A.    Pick & Win

i.               Customer can redeem their Telco prize immediately in the App.

 

ii.              Customer can redeem their tangible prizes and coupons by following the instructions of the Digicel representative who will contact you within 3 days.

 

B.    Weekly Raffle and Grand Draw Raffle

 

Customer can redeem these prizes by following the instructions of the Digicel representative who will contact you.

Yes, the Grand Draw day is December 30th , 2022.

Consumer Prepaid,  Postpaid & Digicel+ Customers will have a chance to receive the below Grand Prizes.

For assistance with queries or complaints, click here. 

 

Winners will need to present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel number on which the winning call was received on. Customers will be required to sign a Redemption Form confirming their receipt of their prize. If the winner does not have a valid ID, they may get a letter from a Notary Public confirming identity.

 

All the grand prizes will be collected at 14 Ocean Blvrd store. The Grand Prize cash winners shall redeem their cash prize by bank transfer, after they have visited the 14 Ocean Blvrd store with the required documents.