GoLoud “Mother’s Day” Promotion

GoLoud “Mother’s Day” Promotion

Terms and Conditions


Start Date: April 25th , 2022

End Date: May 9th 2022


These Frequently Asked Questions (“FAQs”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion. You should read these FAQs and Terms carefully before participating.


“We” or “us” means Digicel Jamaica  , a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston. References to “we”, “our”, “us” and “Digicel” in these Terms also include our subsidiaries and affiliates (“Affiliates”) from time to time.


“I” or “you” means the Digicel prepaid or postpaid customer participating in the Promotion (and “my” and “your” shall have the same meaning).


By participating in the Promotion, you agree to be bound by these Terms.


These Terms incorporate the GoLoud and My Digicel Terms of Use and Privacy Policy, which you can access via the applications.


If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should not participate in the Promotion.


1.     What is the GoLoud Mother’s Day Stream to Win Promotion?

Participants will compete to win a spa gift certificate for two. Participants will be required to listen to (“stream”) podcasts from (Good Mom Bad Choices, Black Moms Chat or One Bad Mother) during the Promotional Period (defined below).


The top streamer of each podcast with the highest number of streams will be awarded the prize


2.     What is the Grand Prize?

The top streamer of each podcast will win the Grand Prize of a spa day for two at Adam and Eve Day Spa, 56 Old Hope Road, St. Andrew.


3.     What is the promotional period?

The Promotion is valid from April 25, 2022 to May 9, 2022 (the “Promotional Period”).


4.     Who can participate?

Prepaid or Postpaid Digicel customers who have downloaded the GoLoud App may participate in the Promotion. You must also reside in Jamaica.








The following persons are not allowed to participate in the Promotion:

a.     Postpaid corporate & business account customers;

b.     Any person who, at any time on or after October 1, 2021, was or is a director, officer, employee, or agent of Digicel Jamaica [RM4] or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel Jamaica ;

c.     Families of Digicel employees;

d.     Employees and family members of employees of any company associated with this Promotion, including employees of Adam and Eve Day Spa;

e.     Postpaid customers with overdue amounts;

f.      Persons under the age of eighteen (18) (this extends to each winner’s spa companion); or

g.     Any person who does not reside in Jamaica.


5.     How do I participate in the Promotion?


Step 1: Ensure that you have the GoLoud app installed. Download the app in the Google Play Store for Android devices, or the App Store for iOS (Apple) devices.

Step 2: Listen to the Good Mom Bad Choices, Black Moms Chat or One Bad Mother podcasts as often as you can.

Step 3: Be the top streamer from the podcasts listed above during the Promotional Period for a chance to win the Grand Prize of the spa day for two.


6.     How and when will the winner be selected and announced?

The top streamers will be announced on May 13, 2022 on the GoLoud and Digicel Jamaica pages on Instagram.  If there is a tie for the number of streams, Digicel will conduct an equal-chance tiebreaker (including a coin toss) to declare a winner.


7.     What do I need to know if I win?

a.     Digicel will contact all winners by telephone via 876 619 5000.

b.     A maximum of three (3) attempts will be made to call you within a period of one (1) hour.

c.     Where there is no tie, if you do not answer any of our calls, the participant with the second highest number of streams will be selected as the winner.

d.     Where there is a tie between participants for the number of streams, Digicel shall perform an equal-chance tiebreaker at its discretion. If all winners in the tie do not answer, the participant with the next highest number of streams will be awarded the prize once the winner answers our call. This process will be repeated until all three (3) prizes are awarded.

e.     During the telephone call, the Digicel representative will advise you where and how to redeem your Prize.

f.      You will be required to provide government-issued identification upon collecting your Prize.

g.     You agree that if you are a winner, you will permit Digicel to take photographs of you, and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media, the GoLoud app, and other platforms that Digicel may choose. If you refuse to do so, you acknowledge that this will result in forfeiture of your right to claim the prize.





Additional Terms and Conditions


A.    This Promotion is offered for your personal use and not for commercial use, and you agree not to sell any prizes redeemed through this Promotion.


B.    You are required to use a compatible smartphone to run the App and participate in the Promotion. A compatible smartphone is an Android (OS 4.0 or higher) or Apple (iOS 2.0 or higher) smartphone.


C.    Upon accepting the Grand Prize, you will be responsible for reading and accepting any terms and conditions that may be associated with that prize. 


D.    We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.


E.    We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you, at our discretion.


F.    You are solely responsible for all associated fees and costs incurred by you for claiming and collection of prizes and for connectivity and data usage in relation to your use of the App.


G.   If a prize is unavailable, we may, at our discretion, substitute the prize with an alternative prize of equal value and/or specification.


H.    We reserve the right to award any forfeited prize to the next qualifying participant in order of number of followers to their playlist;


I.      Prizes are not exchangeable and are not redeemable for cash.


J.     We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.


K.    Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are selected) and any other purposes to which you have consented. To see our Privacy Policy visit: www.digicelgroup.com.


L.     Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any prize.


M.   For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Help” option on the App.