Data Bonanza Promotion Offer

Data Bonanza Promotion Offer 

 

Frequently Asked Questions

Promotional Period:

·       June 1  – October 31, 2022

 

1.                   How does the promotion work?

You get 10GB of Bonus Data when you receive a top-up of US$20 or more, a Stay Connected plan, or a Big Data plan from your loved ones abroad. These plans are only available internationally. To benefit, you must receive the qualifying top-up or plan from www.digicelinternational.com or Digicel retail stores (abroad).

2.                   Who is eligible for this promotion?

Local Digicel prepaid customers are encouraged to participate in this Bonus Data offer.

 

3.                   Where can my loved ones abroad purchase top-up, Big Data plan, or Stay Connected plan?

They can purchase a top-up or plan via www.DigicelInternational.com and any Digicel retail store abroad.

4.                   How do I access my bonus data?

Please follow these easy steps:

US$20 or more Top-Up:

After receiving the top up confirmation message, reply “1” to have the bonus data applied to your account.

 

The confirmation message looks like this.

MORE DATA FOR YOU! Your 10GB bonus data is ready! To get it now, reply ‘1’ to this message. Dial *120*133# to check bonus data balance. More info: text 214 to 137

 

7-Day Stay Connected or 7-Day Big Data Plan:

Once the plan has been activated, you will receive a confirmation message (see example below). Reply “7” to the message in order to get the 10GB of bonus data added to your account.

 

The confirmation message looks like this.

MORE DATA FOR YOU! Your 10GB bonus data is ready! To get it now, reply ‘7’ to this message. Dial *120*133# to check bonus data balance. More info: text 214 to 137

 

 

14-Day Stay Connected or 14-Day Big Data Plan:

Once the plan has been activated, you will receive a confirmation message (see example below). Reply “14” to the message in order to get the 10GB of bonus data added to your account.

 

The confirmation message looks like this.

MORE DATA FOR YOU! Your 10GB bonus data is ready! To get it now, reply ‘14’ to this message. Dial *120*133# to check bonus data balance. More info: text 214 to 137

 

28-Day Stay Connected or 28-Day Big Data Plan:

Once the plan has been activated, you will receive a confirmation message (see example below). Reply “28” to the message in order to get the 10GB of bonus data added to your account.

 

The confirmation message looks like this.

MORE DATA FOR YOU! Your 10GB bonus data is ready! To get it now, reply ‘28’ to this message. Dial *120*133# to check bonus data balance. More info: text 214 to 137

 

5.                   How long will my bonus data be valid?

Your bonus data will last for the duration of the plan that you received. Unused bonus data will be lost once the plan expires. In terms of top-up activations, your bonus data will last for seven days.

 

6.                   How often can I receive the 10GB Bonus Data?
Your number will only benefit from the offer once during the promotional period: June 1 – August 31, 2022.

 

7.                   Up to when can I claim my bonus data?

Feel free to claim your bonus data anytime during the promotional period, regardless of when the plan or top-up was added to your account.

 

8.                   How do can I check my bonus data?

The convenient way is via the MyDigicel app >> go to Account and Balances. You may also dial *120*133#

9.                   Will I be notified after receiving an eligible Top-Up?

Definitely. We’ll send you a text message to confirm that the top-up was added to your account, and that the bonus data is ready for you to claim it.

10.               Can I accumulate Data Bonanza bonus data?

No, this a one-time per customer offer, however, there may be other opportunities for you to get bonus data via other Digicel promotions.

11.               Can I use the Bonus Data to make WhatsApp calls or other VOIP calls?

No. Bonus data cannot be used for these purposes. You are free to use your Bonus Data to browse and enjoy other internet-based apps and services.