D’Music Voices of Christmas Steam to Win Competition Terms and Conditions

The “D’Music Voices of Christmas Steam to Win” Local  Competition


Updated December 15, 2020


Start Date: Monday November 30, 2020

End Date: Saturday, December 26, 2020

These D’Music Voices of Christmas Stream To Win (‘the Competition”) Terms and Conditions (the “Terms”) apply to you and govern your participation in the competition for a chance to win a Prize. You should read these Terms carefully before participating in the Competition.

“We” or “us” means Digicel Caribbean Limited, a company registered under the laws of St. Lucia with the registered offices at 20 Micoud Street, Castries, St. Lucia. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (”Affiliates”) from time to time.

“I” or “You” means the person participating in the Competition (and “my” and “your” shall have the same meaning).

By participating in the Competition, you agree to be bound by these Terms.

These Terms incorporate the D’Music terms and conditions and Privacy Policy which you can access via the D’Music App.

If you do not agree to or accept any of these Terms, you should stop participating in the Competition immediately.



1.     What is the “D’Music Voice of Christmas Stream to Win” Competition?

We are offering our prepaid and postpaid customers the opportunity to participate in our Competition, subject to these Terms. The Competition provides the chance to WIN a D’Mas box (further described in clause 3).

2.     What is the period for the Competition?

The Competition will run for a 5 week period from 12:00 (AST-4) on Monday, November 30, 2020 until 18:00 (AST-4) on Friday, December 25th, 2020. 1 winner will be selected every Friday, until the completion ends on Friday, December 25th, 2020, by Digicel Jamaica Limited.

3.     What is the Prize?

The winner will win a surprise D’Mas box:

a.     Amazon Echo Dot

b.     Bluetooth Headphones

c.     Mug

d.     D’Music 1 year subscription – Gift Card

e.     Karaoke Micrphone

4.     Who is eligible to enter the Competition, “Eligible Customers”?

The Competition is open to all customers from a Participating Market (as identified at Clause 5) who have downloaded the D’Music App, and have an active D’Music subscription.

To enter and have a chance to win the Prize (as defined at Clause 3 above), the Customer must:

    1. Download the D’Music app;
    2. Stream and listen to weekly Christmas playlist in the D’Music app.


The following customers are excluded from participating in the Competition:

a.     Postpaid Corporate & Business account customers;

b.     Employees/families of employees, employees of affiliates companies associated with this Competition;

c.     Home & Entertainment only customers;

d.     Postpaid customers with overdue amounts;

e.     Persons under the age of 18.

5.     How do I participate in the promotion and how will the winner be selected?

The Customer with the most streams of the weekly Christmas playlist on the D’Music App during the Competition Period will win.  One (1) winner only will be selected every Friday at 18:00 (EST) until the completion ends on Friday, December 25, 2020. A customer can only win once (1) during the promotional period.

 In the event that there is a tie in the number of streams between Customers, a randomized raffle will be conducted to select one of those Customers as the winner of the Prize.

6.     How will the winner be notified?

Digicel will contact the winner by telephone on the day the winner is selected - A maximum of three (3) calls will be made to the winner within a period of an hour. If no response is received during that hour, the Customer with the second highest stream will be selected as the winner (or where there is a tie, a second randomized raffle will be conducted), and this process will continue until a winner has been contacted.

7.     What will the selected customer need in order to claim the Prize?

The winner will be required to carry a National ID and must be 18 years or older.

During the telephone contact of the winner, full details of the prize handover (redemption) process and location will be confirmed. Digicel representative will advise you where and how to redeem your prize.




Additional Terms and Conditions

A.    This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

B.     We reserve the right to disqualify you or terminate this offer if in our opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse is deemed as an attempt to undermine the integrity of our services.

C.    Winners will be required to participate in any planned publicity in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of his or her name, likeness, image, photograph for any and all programming and/or publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize.

D.    Digicel reserves the right to terminate, cancel, suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety or proper play of the promotion. In such event, Digicel hereby specifically reserves the right (but not the obligation) to award some other prize hereunder by means of a random drawing from among the eligible entries received up until the time of the impairment.

E.     The selected winners must have complied with these Terms to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

F.     Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: www.digicelgroup.com.

G. Any notices or amendments to this promotion shall be placed on our website and that shall be construed as sufficient notice.